1. Treatment of Quality in Utility Specification and Procurement of Network Equipment
Trevor LUCY – IE – S1 – 1118

2. Treatment of Quality in Utility Specification and Procurement of Network Equipment
Background
Specifications
References
Factory Inspections
Post Tender Quality Control
Summary
Trevor LUCY – IE – S1 – 1118

3. Background Many problems in the past Operational and financial impact
Appointment of Specifications Manager in ESBN
Works with Asset Managers to drive quality improvement
Trevor LUCY – IE – S1 – 1118

4. Specifications Quality criteria in the Tender Specification
Quality Management Systems
Routine and Type Tests
Track Record
Production experience
At least X years…
Service experience
Installation in at least S EU Utilities
With a service experience of Y years… of at least Z units
Trevor LUCY – IE – S1 – 1118

5. They won’t help you pick the best but will help you avoid the worst!
References
Essential to request in specification
Obtain named individual
Verify volumes and experience
Difficulties when sold through agents
They won’t help you pick the best but will help you avoid the worst!
Trevor LUCY – IE – S1 – 1118

6. Factory Inspections Audit Template Raw material through to end product
Factory Internal QC Procedures
Review recommendations in last Quality audit
Capability & experience of Test Area
Test equipment calibration
Any future plans for the factory?
Trevor LUCY – IE – S1 – 1118

7. Post Tender Quality Control
Compliance with Type & Routine Tests
Monitor initial deliveries
QA Groups – internal and external
Change notification from supplier to ESBN
Contingency Plans
Alternative suppliers
Supplier minimum stock holding
Trevor LUCY – IE – S1 – 1118

8. Summary Need to ensure continuous high quality product
Drive for quality improvement is ongoing in ESBN
Considering future options re financial penalties!
Value of Quality to a Utility
Quality Assurance in ESBN is not a replacement for supplier’s internal Quality Control but is a focussed way of dealing with suppliers to ensure acceptable standards exist in all plants in the Supply Chain.
Trevor LUCY – IE – S1 – 1118

9. Thank You
Trevor LUCY – IE – S1 – 1118