1. Universidad de los Andes: Adopting Change Control Processes Through SAP® ActiveEmbedded Services
Organization
Universidad de los Andes
Headquarters
Bogota, Colombia
Industry
Higher education and research
Products and Services
High school, undergraduate, graduate, postgraduate, master, and doctoral programs
Employees
2,400
Web Site
Partner
Global Service & Support (GSS) organization of SAP SE
Objectives
Establish consistent transport of changes throughout software landscape
Introduce full control and transparency of change execution processes
Harmonize the SAP® ERP application to support integral and regression testing across software landscape
Train functional and development teams on change request management software of SAP Solution Manager
Why SAP
Mature, effective, holistic application lifecycle management strategy
SAP Solution Manager with its long-term change management tool
Opportunity to collaborate with experts of SAP ActiveEmbedded services from GSS on the implementation
Resolution
Achieved oversight of the change request process
Introduced proactive risk elimination
Established more controlled scenarios thereby reducing number of changes and transport orders sent to production
Benefits
Reduced business downtime during project implementation and maintenance
Minimized manual development and customizing effort
Gained ability to adopt innovation faster with automated deployment tools
Improved transport quality and transport analysis for reporting
Faster
Innovation adoption with automated, controlled deployment tools
Better
Control of application lifecycle management processes
Greater
Compliance and transparency of the change request process for IT and the business
“SAP ActiveEmbedded services helped us introduce the change request management software of SAP Solution Manager. Now we have better control of our deployments and can trace changes transparently between our internal organizations.”
Luis Javier Mosquera, CIO, Universidad de los Andes
42416 (16//01) This content is approved by the customer and may not be altered under any circumstances.