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INDUSTRIAL HYGIENE INSPECTION STAKEHOLDERS MEETING
20 MAY 2011 BIRCHWOOD CONFERENCE CENTRE
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AN OVERVIEW OF SANAS (South African National Accreditation System)
Mpho Phaloane Senior Manager
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Outline of Presentation
INTRODUCTION LEGISLATION TECHNICAL INFRASTRUCTURE TECHNICAL COMPETENCE WTO/TBT & ACCREDITATION SUPERVISION IN THE MARKET SUPPORTING GOVERNMENT OBJECTIVES MUTUAL RECOGNITION ARRANGEMENTS INTERNATIONAL RECOGNITION CONCLUSION
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Introduction Who is SANAS?
The South African National Accreditation System SANAS is currently the ninth largest, internationally recognized, national accreditation body in the world. It was inaugurated in (as a section 21 company). The creation of a single national accreditation body, SANAS, allowed S.A to remain competitive nationally and internationally due to the ability to independently confirm competence of its Technical Infrastructure Accreditation is increasingly being used by S.A Regulators, as part of managing local regulatory risk, to ensure both the competence and consistency of outcomes of service providers used in the local regulatory domain
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LEGISLATION The Accreditation for Conformity Assessment, Calibration and Good Laboratory Practice Act, 19 of 2006 Act 19 of 2006 Purpose: establish SANAS as a public entity; recognize SANAS as the sole accreditation body for conformity assessment, calibration and GLP compliance.
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TECHNICAL INFRASTRUCTURE
Accreditation, together with Metrology, Standards and Conformity assessment are referred to as the Technical infrastructure Globalization is increasing the demands on countries to demonstrate that they have the Technical Infrastructure to guarantee that products originating in their territories are safe and fit for purpose Technical Infrastructure is required to meet the standards and measurement challenges required by health and safety considerations, environmental consideration as well as considerations of Consumer Protection
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Government Acts & Regulations
TECHNICAL INFRASTRUCTURE Government Acts & Regulations NRCS; DoL, DEAT, DME, DoH etc SABS Standard Div. SANAS Accreditation Standards/Specifications Technical Infrastructure Traceability Calibration, Testing, Inspection, Cert, Verification labs NMISA Conformity Assessment
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TECHNICAL COMPETENCE Many countries now rely on Accreditation as a means of determining technical competence. Accreditation uses transparent and impartial criteria and procedures based on appropriate national and/or international standards, specifically developed to determine technical competence. Specialist technical assessors conduct a thorough evaluation of all factors in a laboratory, inspection body or certification body that affect the result of test, calibration and inspection data and/or production processes.
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TECHNICAL COMPETENCE Accreditation bodies such as SANAS assess factors relevant to a organisation’s ability to produce precise, accurate test, calibration and inspection data, including the: - technical competency of staff; - validity and appropriateness of methods; - traceability of measurements to national standards; - suitability, calibration and maintenance of equipment; - suitable environmental conditions; - handling of test / inspection items; - quality assurance processes
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WTO / TBT & Accreditation
The WTO has specific requirements for the procedures for assessment conformity with technical regulations and standards by its members to prevent obstacles to trade. The agreement on TBT set rules to make sure these regulations are fair, they must be: transparent, justifiable, non-discriminatory & wherever possible be based on international standards
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WTO / TBT & Accreditation
Although WTO desire that technical regulations, standards & procedures for conformity assessment do not create a TBT it is also recognised by the WTO that no country should be prevented from measures to ensure: The quality of its exports, protection of human health or safety, protection of animal or plant life or health, the protection of the environment, prevention against deceptive practises & protection of its security interest.
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WTO / TBT & Accreditation
In order to ensure Conformity Assessment activities are performed by competent service providers. Governments are increasingly creating and employing National Accreditation Bodies
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Supervision in the Market
Accreditation Bodies Accreditation service Conformity assessment bodies Certification Body Inspection Body Test Lab Cal Lab Conformity Assessment Service Market Demands for competent conformity assessment Conforming product/service Product/ service Purchasers Regulators Requirements Suppliers Trade Organizations and Authorities Demands for facilitating trade
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Government / Regulatory Responsibility
Government bodies and regulators are constantly called upon to make decisions related to: Protecting the health and welfare of consumers and the public; Protecting the environment; Developing new regulations and requirements; Assessing compliance; Allocating resources. Government bodies and regulators must have confidence in data generated by laboratories and/or inspection bodies to help make these decisions. Using an accredited conformity assessment body can help establish and assure this confidence.
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Important Factors When Selecting a Conformity Assessment Body
A conformity assessment body must be able to supply accurate and reliable testing, calibration or measurement results. Factors contributing to the technical competence of a conformity assessment body include: Qualifications, training and experience of the staff; Correct equipment – properly calibrated and maintained; Adequate quality assurance procedures; Proper sampling practices; Appropriate and valid testing procedures and methods; Traceability of measurement to national standards; Accurate recording and reporting procedures; Suitable testing / inspection facilities.
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MRAs BETWEEN ACCREDITATION BODIES
The Fundamental Purpose Organisation accredited by one partner is recognised as possessing equivalent competence to an organisation accredited by the other(s)
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MRAs BENEFITS FOR REGULATORS
Two types of MRAs Government to Government Voluntary sector (eg ILAC Arrangement) Access to multiple providers of compliance data domestic laboratories foreign laboratories Reduced needs for Government compliance testing Allows appropriate harmonisation / recognition of equivalence of regulatory requirements
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THE INTERNATIONAL PICTURE
ILAC EA APLAC IAAC SADCA EA European co-operation for Accreditation APLAC Asia Pacific Laboratory Accreditation Cooperation IAAC Inter-American Accreditation Cooperation SADCA Southern African Accreditation Cooperation
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INTERNATIONAL RECOGNITION LABORATORIES
Through ILAC, (Dec. 2000) mutual recognition of SANAS certificates in Argentina, Australia, Austria, Belgium, Brazil, Canada, China, Chinese Taipei, Costa Rica, Cuba, Czech Republic, Denmark, Egypt, Finland, France, Germany, Greece, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Korea, Malaysia, Mexico, New Zealand, Netherlands, Norway, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Chinese Taipei, Thailand, Turkey, United Kingdom, United States of America, Vietnam. This represents 68 AB’s in 56 economies
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INTERNATIONAL RECOGNITION CERTIFICATION BODIES
Signed the International Accreditation Forum (IAF) Multilateral Agreement in October 1998 for QMS; EMS & Product Cert. in Oct 2004 . Gives recognition in Australia, Austria, Belgium, Brazil, Canada, China, Chinese Taipei, Czech Republic, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Italy, Japan, Korea, Malaysia, Mexico, New Zealand, Netherlands, Norway, Philippines, Singapore, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, Thailand, Turkey, United Kingdom, United States of America, Vietnam. This represents 54 economies
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Conclusion Due to the strong technological component associated with competent conformity assessment, many developed countries have an inherent suspicion of products coming from developing countries and often insist on re-testing and/or inspection in their own country. The risk to the importer of being found to be supplying non-conforming product can be very severe. Globalisation can therefore be expected to increase the need for local conformity assessment systems to be accepted internationally.
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Accreditation = Transparent and Impartial
Accreditation = Transparent and Impartial examination of the competence of a facility against a specific scope by an independent body. Without Accreditation ? Risk based on assumption How much risk ?
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THANK YOU
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Accreditation process for Industrial Hygiene Inspection Bodies
Eben Smit Lead Assessor
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Industrial Hygiene Inspection Bodies
Regulatory Requirements R 53 - Relationship between SANAS and the Regulators The Accreditation process for Inspection Bodies Maintenance of Accreditation
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Industrial Hygiene Inspection Bodies
Regulatory Requirements for Industrial Hygiene Inspection and Accreditation Asbestos Regulations, 2001 GN R 155 of 10 Feb 2002 Lead Regulations, 2001 GN R 236 of 28 Feb 2002 Noise-induced Rearing Loss Regulations GN R 318 of 07 March 2003 Hazardous Chemical Substances Regulations, 1995 GN R 1179 of 25 Aug 1995 “approved inspection authority” Regulation 1, AIA defined
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Industrial Hygiene Inspection Bodies
R 53 - Relationship between SANAS and the Regulators R 53 section Responsibilities of the Regulators a) Granting of Approval to work in the Regulatory domain; b) Participating in the relevant SANAS STCs & AACs; c) Contact between the Regulator and SANAS; d) Advice to SANAS on Regulatory matters e) Complaints and Transgressions of the Regulatory requirements; f) Notifying SANAS of changes in approval status; g) Meeting with SANAS on a regular basis
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Industrial Hygiene Inspection Bodies
R 53 section Responsibility of SANAS a) Providing the Regulator with an Accreditation System b) Maintaining a data base of all Accredited Organisations; c) Notifying the Regulator of changes in Accreditation status and requirements; d) Contact between SANAS and the Regulator; e) Complaints and Transgressions of Accreditation requirements;
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Industrial Hygiene Inspection Bodies
The Regulatory process The Regulatory process of ACCREDITATION and APPROVAL is currently used by the Regulator in the following areas; some since 1999: Vessels Under Pressure Gas Test Stations MHIs Explosives Inspections QA X-Ray etc. Several others in process of development i.e. Electrical Inspections Lift Inspections Organically Produced Products
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Supervision in the Market
Accreditation Bodies Accreditation service Conformity assessment bodies Certification Body Inspection Body Test Lab Cal Lab Conformity Assessment Service Market Demands for competent conformity assessment Conforming product/service Product/ service Purchasers Regulators Requirements Suppliers Trade Organizations and Authorities Demands for facilitating trade
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Industrial Hygiene Inspection Bodies
For the Accreditation and Approvals process, SANAS procedure P 15 - Accreditation of Inspection Bodies, Regulatory and Voluntary Domain applies. 1. Apply for Scope Extension – F 14 & F 18 2. Document Review 3. Pre-assessment 4. Approval 5. Initial Assessment 6. Accreditation
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SANAS do offer as generic 17020 System course www.sanas.co.za
NOTE !! SANAS is a 3rd Party Accreditor and complies to ISO/IEC – General requirements for Accreditation Bodies accrediting Conformity Assessment Bodies. SANAS is NOT allowed to Consults or Assist organisations obtaining Accreditation SANAS do offer as generic System course 32
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Industrial Hygiene Inspection Bodies
The Accreditation process for Inspection Bodies Assessed in 2-stages. Pre-assessment 2. Initial Assessment
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Industrial Hygiene Inspection Bodies
The Accreditation process for Inspection Bodies 1. Pre-assessment LA only, verify system. NO Technical activities Letter of Acknowledgement (LoA) issued NOT Accredited! Inspection Body use LoA and apply to DoL for Approval. Once Approved, full assessment arranged with LA & TA within 6-months
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Industrial Hygiene Inspection Bodies
The Accreditation process for Inspection Bodies 2. Initial assessment Full Team LA & TA & make Recommendation All findings cleared, pack to Approvals Advisory Committee (AAC) AAC advise the CEO on Accreditation Certificate and Schedule of Accreditation issued Assessment cycle start, 4-years
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Industrial Hygiene Inspection Bodies
Maintenance of Accreditation for Inspection Bodies Initial assessment (4-year cycle) 6-months follow-up 1st Surveillance 2nd Surveillance Re-assessment 1st Surveillance (4-year cycle) 3rd Surveillance
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Questions? Thank You
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ROLE OF AIA’s IN PROMOTING & ENSURING A HEALTHY WORKFORCE
ME Ruiters Director: Occupational Health and Hygiene
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IES Programme Overview
Mandate of DoL Aim for the regulation of the labour market, reduction of unemployment, poverty and inequality through a set of policies and programs developed in consultation with our social partners. These policies and programes are aimed at: Improving economic efficiency and productivity, employment creation, sound labour relations, eliminating inequality and discrimination in the workplace, alleviating poverty in employment, enhancing occupational health and safety awareness and improve compliance in the workplace, as well nurturing the culture of acceptance that “worker’s rights are human rights”.
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DoL’s Vision Is to strive for a labour market conducive for Investment, Economic Growth, Employment Creation and decent work
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Mission Regulate the labour market for sustainable economy through:
Appropriate legislation and regulation Inspection, compliance monitoring and enforcement Protection of human rights Provision of employment services Promoting equity Social and income protection Promoting social dialogues
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Title of the OHS act To provide for the health and safety of persons at work and for the heath and safety of persons in connection with the use of plant and machinery; the protection of person other than persons at work against hazards to health and safety arising out of or in connection with the activities of persons at work; to establish an advisory council for occupational health and safety and to provide for matters connected therewith.
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Duty of employers Section 8 of the OHS Act place the onus on employers to ensure that the working environment is safe and without risks to the health of their employees. In order to accomplish this, employers must through the services of a competent person assess the exposure of their employees to hazardous environmental conditions in the workplace.
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Definition of an AIA? The Occupational Health and Safety Act, 1993 (Act No. 85 of 1993), defines an Approved Inspection Authority as: An inspection authority approved by the Chief Inspector: Provided that an inspection authority approved by the Chief Inspector with respect to any particular service shall be be an approved inspection authority with respect to that service only
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Definition: Occupational Hygiene AIA
According to the OH AIA brochure an AIA are defined as : “any person who with the aid of specialised knowledge or equipment or after such investigations, tests, sampling or analyses as he may consider necessary, and whether for reward or otherwise, renders a service by making special findings, purporting to be objective findings, as to - the exposure of any person; the safety or risk to health of any work, article, substance, plant or machinery, or any condition prevalent on or in any premises; or the question of whether any particular legislated standard has been or is being complied with, with respect to any work, article, substance, plant or machinery, or with respect to work or a condition prevalent on or in any premises or with respect to any other matter, and by issuing a certificate, stating such findings, to the person to whom the service is rendered.”
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Role the AIA AIA’s are approved by the Department of Labour for compliance monitoring of specific stressors. AIA’s are thus performing functions as mandated by DoL and are rendering this function on behalf of DOL
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Importance of interaction
Improved compliance with OHH standards and legislation requires: A team effort which entails an interaction between DOL (OHH Directorate and Inspectorate) and AIA’S OHH professional bodies This will lead to the early detection of hazardous conditions can significantly decrease the occurrence of adverse health effects, by reducing risks and therefore reducing occupational diseases
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Thank You!
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AUDIT FINDINGS B. Huna 20/05/2011 B.D.D. Huna
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Introduction One of the strategic objectives of DoL is to strengthen social protection, whereby one of the key performance indicators is to reduce incidents and occupational diseases, hence the approval of AIAs to assist employers with technical expertise. Although there AIAs operating in industry, we have since realized that there are challenges within this system. 20/05/2011 B.D.D. Huna
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Challenges within the AIA system
DoL acknowledges its failure to monitor the activities of AIAs. This has led to unethical behavior and abuse of the system by some AIAs; but We acknowledge and appreciate the efforts of those AIAs that are making a difference in the industry Difficult access to the premises of some AIAs. 20/05/2011 B.D.D. Huna
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Failure to update DoL of changes within their organizations.
E.g. Resignation of the Occupational hygienist Working without relevant key personnel. Working outside the scope of approval. Abuse of the verification clause between AIAs Weighing facilities not conforming to standards 20/05/2011 B.D.D. Huna
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Audit findings In 2010 DoL embarked on verification process for AIAs through C.I’s letter that was forwarded through SAIOH and audits that are being conducted. The audits have been an eye opener because it indicated that some of the AIAs have abused the AIA system and the trust entrenched/entrusted to them by DoL. 20/05/2011 B.D.D. Huna
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Working outside the scope of approval
Some key staff members are not aware of the scope of approval for the AIA Some technical staff members unable to demonstrate competency in the use of technical equipment Service level agreements are not available Verification of work between AIAs 20/05/2011 B.D.D. Huna
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Quality manuals not comprehensively prepared
No tracking system for updates on documents applicable to the scope of approval Quality manuals not comprehensively prepared Staff not knowledgeable on the contents of the quality manual Cross border migration of weighed filters Reports not signed as prescribed Corrective measures not in place for nonconformance and complaints 20/05/2011 B.D.D. Huna
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Remedies Discussions within DoL led to a decision to standardize approvals for all AIAs to ensure that all activities are carried out uniformly for AIAs with the same scope of approval Audits which will include field visits in the secondary stage? Capacity building of occupational health and hygiene inspectors 20/05/2011 B.D.D. Huna
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Key disciplines involved
DoL SANAS Primary Goal (Standardization of Approval & AIA activities) AIAs 20/05/2011 B.D.D. Huna
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Thank You! 20/05/2011 B.D.D. Huna
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ISO/IEC 17020
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Procedures Policy Instructions
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Legally Identifiable Conflict of interest Scope of activities
(3) Administrative Requirements Legally Identifiable Conflict of interest Scope of activities Liability
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POLICY Legally Identifiable Conflict of interest Scope of activities
Liability
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Contract Review 1st part of 3.3 indicates the scope of inspections for which the body is competent. 2nd part of 3.3 refers to “the scope of inspection being determined by the individual contract or work order.” 3.4 indicates the inspection body SHALL have adequate liability insurance. (3.4a) 3.5 indicates the body SHALL have documentation (procedures) describing the conditions on which it does business (contractual conditions) Above would be considered as contract review.InspConRev.docx
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Procedures Contract Review
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Inspection Body type A, B or C Confidentiality
(4) Independence, Impartiality & Integrity Independence Inspection Body type A, B or C Confidentiality
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POLICY Legally Identifiable Conflict of interest
Scope of activities, Liability Impartiality/Independence Inspection Body Type
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4.2 Inspection Body Types Type A Body 3rd Party
Type B Body Part of an organization but forms a separate part. supplying services to its parent organization Type C Body Part of a larger Organization which is involved in Manufacture, Design etc and supplies inspection services outside of parent.
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(5) Confidentiality Who does this concern?
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POLICY Legally Identifiable Conflict of interest
Scope of activities, Liability Impartiality/Independence Inspection Body Type Confidentiality
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Organised to maintain technical functionality
(6) Organisation &Management Organised to maintain technical functionality ( personnel with the technical capabilities and necessary supervision and support) Responsibilities and reporting structure (Organigrams refer 3.2 also) Permanent Technical Manager (however named – Project Manager) Deputies, Effective Supervision, Job descriptions,
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POLICY Legally Identifiable Conflict of interest
Scope of activities, Liability Impartiality/Independence Inspection Body Type Confidentiality Organogram (structure) Roles & Responsibilities
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Examples: 6.4 Effective Supervision Checking reports, (detail)
Observations, Audits (Personnel approval by the Accreditation Body).
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7 Quality System??? An effective quality (Management) system is one which monitors and controls the work to deliver technically valid and consistently reliable outputs (Information from the system)
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POLICY Policy Objectives &Commitment
Legally Identifiable, Conflict of interest Scope of activities Liability Impartiality/Independence, Inspection, Body Type Confidentiality Organogram (structure) Roles & Responsibilities
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Policy, Objectives & Commitment Documented System
(7) Quality System??? (Management System) Policy, Objectives & Commitment Documented System Person with Authority and responsibility for QA
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Policy Statement I&S Inspection Services
I as the Technical Manager of I&S Inspection Services commit myself and my staff to the implementation of ISO and the SANAS accreditation requirements. The implementation of the requirements will be the basis for attaining the goals and objectives set by management. The main goals of I&S are to meet customer requirements in the provision of timeous and competent inspections and meeting the business objectives of the company. This will be done by performing our work in the most effective, efficient and profitable way which will be reflected in the procedures and instructions covering the various activities within our inspection organization. I therefore require all personnel to read, understand and implement the policy of this organization so that all our efforts can be directed towards achieving our goals. This will enable us to service our clients in a professional and efficient manner whilst remaining competitive. Signed ………………. Technical Manager
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System Documentation (3 Tier system)
Main Policy statement Areas of activity Organigrams Job Descriptions Policies for the required procedures Procedures for control of documents, audits, corrective action, management reviews Other Procedures, Instructions, References Distribution list for Quality Manual
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Procedures Contract Review Control of Documents, Internal Audits
Management Review “Other Procedures “
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Clause 7.3 of ISO states it must be a documented system. “Other Procedures”
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Feedback and Corrective Action
Description of the issue Investigation of the cause Description of the immediate action Description of the action to prevent recurrence Identification responsible for the corrective action Target date for completion of corrective action Monitoring of progress of corrective action Sign off of completed corrective action
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TECHNOLOGY ORIENTATED
ACCREDITATION ACCREDITATION ISO 17020 TECHNOLOGY ORIENTATED The basic requirements for a system where the facility has all the necessary self-regulating procedures, organisation and controls on all factors to demonstrate their competence to carry out inspections to specified requirements (and provide evidence of this). So that it is possible to guarantee (give confidence) that competent inspections are carried out consistently. COMPETENCE BASED
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Specific Clauses for attention
Confidentiality Personnel Equipment & Facilities Inspection Methods & Procedures Handling Inspection Samples & Items Sub contracting Records Inspection Reports & Certificates “Other Procedures”
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(5) Confidentiality Who does this concern?
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Personnel with necessary expertise Qualifications Training
Evidence of competence (6.4d)
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Personnel with necessary expertise
Definition of Inspection overlaps with Testing & Product Certification. An important difference is that many types of inspection involve professional judgement. Thus the inspection body will have to demonstrate that it has the necessary competence to perform the task. HOW? (2.1c)
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(9) Facilities and Equipment
Are facilities and equipment suitable for the type of inspections undertaken Use of equipment specified (trained personnel) Equipment identified, maintained, calibrated. Procedure for dealing with defective equipment. Reference standards for traceability of measurement Interim checks proceduralised Purchasing Validation of software, integrity of data
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Documented instructions Planning of inspections
(10) Inspection Methods and Procedures Documented instructions Planning of inspections Contract review to establish client requirements and capability of meeting the requirements
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Contract Review 1st part of 3.3 indicates the scope of inspections for which the body is competent. 2nd part of 3.3 refers to “the scope of inspection being determined by the individual contract or work order.” 3.4 indicates the inspection body SHALL have adequate liability insurance. (3.4a) 3.5 indicates the body SHALL have documentation (procedures) describing the conditions on which it does business (contractual conditions) Above would be considered as contract review.
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Inspection Methods & Procedures Documented instructions
The Performance of Inspections. Non – conformance / corrective action - Inspections
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Instructions Inspection Instructions Equipment Operating Instructions
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Feedback and Corrective Action - Inspection
Description of the issue Inspection Body Investigation of the cause Client Description of the immediate action Client Description of the action to prevent recurrence Client Identification of responsibility for the corrective action Client Target date for completion of corrective action Client Monitoring of progress of corrective action Client/Inspection Body Sign off of completed corrective action Inspection Body
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Feedback and Corrective Action - System
Description of the issue Inspection Body Investigation of the cause Inspection Body Description of the immediate action Inspection Body Description of the action to prevent recurrence Inspection Body Identification of responsibility for the corrective action Inspection Body Target date for completion of corrective action Inspection Body Monitoring of progress of corrective action Inspection Body Sign off of completed corrective action Inspection Body
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Procedures (on-site?) Identification Storage
(11) Handling of Inspection Items Procedures (on-site?) Identification Storage
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Suitable system for the inspection Body.
(12) Records Suitable system for the inspection Body. Sufficient information available for audit trail to reconstruct past inspections Safe storage Readily retrievable
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& Certificates Include all necessary results of inspections
(13) Inspection Reports & Certificates Include all necessary results of inspections Signed by authorised personnel. Detail client requires?
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Competency of subcontractors
(14) Subcontracting Competency of subcontractors Register of suitable subcontractors Who would these be? Independent evaluation of results where necessary (14.4)
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Concerning recording of complaints/appeals and how resolved.
(15)Complaints and Appeals Procedures Concerning recording of complaints/appeals and how resolved.
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(16)Co-operation
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Policy Direction Procedures What we do Instructions How it must be done
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ACCREDITATION PROCESS
ACCREDITATION PROCESS ORGANISATION PREPARES DOCUMENTATION AND IMPLEMENTS SYSTEMS IN COMPLIANCE WITH RELEVANT REQUIREMENTS APPLICATION FOR ACCREDITATION TO SANAS OPTIONAL PRE-ASSESSMENT VISIT ASSESSMENT OF THE APPLICANT DOCUMENTATION SITE ASSESSMENT BY SANAS ASSESSORS RESULTS OF DOCUMENTATION AND SITE ASSESSMENTS EVALUATED BY THE APPROVALS COMMITTEE AND ACCREDITATION STATUS DECIDED SPECIALIST TECHNICAL COMMITTEES AUDIT SAMPLES/ PROF. TEST. Guide 43 SURVEILLANCE VISITS BY SANAS ASSESSORS SANAS BOARD WITHDRAWL OF ACCREDITATION
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Motivation Requirements Resources Implemented System Improvement due To system Knowledge Positive Change Cycle Yes No
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ACCREDITATION PROCESS
Mpho Phaloane
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Accreditation Application Process
Application enquiry Submission of application doc’s Field Manager review Info Pack sent via or post Within 3 working days Applicant submits QM, F14, F18 Depends on applicant FM scans doc’s for completeness Send quote Within 2 weeks after receipt of doc’s
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Accreditation Application Process
Applicant accept quotation Review QM Conduct Pre- assessment FM appoints LA to review QM SANAS sends invoice Within 3 working days Document review Report sent to client Recommend Pre-assessment 4 wks after receipt of complete docs Send invoice for Pre-assessment Conduct Pre-assessment Send LOA Within 2 weeks after receipt of doc’s Applicant applies to Regulator
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Process Non-conformances Approval process
Initial Assessement Process Non-conformances Approval process FM selects Team, notifies client Send quotation for Initial assessment Team conducts Initial assessment, gives recommendation 6 months after Pre-assessment Client conduct Corrective Actions Send to SANAS Within 25 working days Pack submitted to AC AC ratify Team Recommendation Accreditation certificate After all NC have been cleared Regulator Approves
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6 month follow up 12 monthly Surveillance Re-assessment
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Questions Thank You
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