1. GeM – User Enablement
Supplier Module
2-Aug-17

2. Supplier Workflow Contract Mgmt Contract Signing Supplier Registration
Catalog Management
eTender
Bid Mgmt & Submission
Order Acceptance RA
RA Participation
Order Fulfillment
Goods Receipt & Acceptance Confirmation
Invoicing
Returns Processing
Payment Tracking

3. GeM 2.0 – Functional Blocks
User Management
GeM – What does it offer to Suppliers
Ease of Doing Business
Single window for participating in bids / reverse auction on products / services
Consistent and uniform purchase procedures
Online interface for contract signing, order fulfillment, invoicing & payment tracking
Policies to ensure prompt payments
Easy of Reach
Single platform to reach out to all Government departments.
One-stop shop for marketing with minimal efforts
Product Suggestion facility available to Sellers to promote newly launched products
Ease of management
Dynamic pricing: Price can be changed based on market conditions
Seller friendly dashboard for selling, and monitoring of supplies and payments
Buyer Registration & Onboarding
Supplier Registration & Onboarding
User Self Service
Catalog Management
Product Registration
Service Registration
Procurement
Direct Buy
Compare & Buy
E-Tendering & RA
Bid Management
Order Management
PO Issuance
Contract Management
Order Fulfillment
Goods Delivery
GRN & Inspection
Order Returns Processing
Invoicing & Payments
Invoicing
Payments Processing

4. GeM 2.0 – Training Coverage
User Management
Important
Sellers can register under following categories
OEMs (Original Equipment Manufacturers)
Authorized channel partner(s)/ resellers and e- Marketplaces
One Seller cannot represent more than one OEM
All entities registering as sellers must be GST compliant
For product registration,
Ensure you have all specifications, product details and good quality images readily available before initiating the registration process
Proposed product prices should be inclusive of all taxes, duties & levies etc. as applicable
For detailed terms & conditions for seller and product registrations, please visit
Buyer Registration & Onboarding
Supplier Registration & Onboarding
User Self Service
Catalog Management
Product Registration
Service Registration
Procurement
Direct Buy
Compare & Buy
E-Tendering & RA
Bid Management
Order Management
PO Issuance
Contract Management
Order Fulfillment
Goods Delivery
GRN & Inspection
Order Returns Processing
Invoicing & Payments
Invoicing
Payments Processing

5. Home page: www.gem.gov.in
Step 1
Home page:
Screen 1
Process Flow
Seller visits the GeM portal and lands on the homepage
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Users can browse through the product/services and categories as guest users
On clicking products/services link, complete list of all products listed on the portal is available

6. Click on sellers Step 2 Screen 1 **** Process Flow
The user clicks on Sellers link to navigate to the seller registration page
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In case of any difficulty, users can request for support by using Support Desk link or calling up on the Helpdesk number displayed on the homepage

7. 1.Registration : Fill in the information and Create Account
Step 3
1.Registration : Fill in the information and Create Account
Screen 2
Process Flow
On clicking Seller link, the user is taken to the Seller Registration link
The form requires user to enter the Name, user ID, password and ID to be entered. All fields are mandatory
User ID & password guidelines are available on the page against each field
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User ID has to be unique
A user ID already registered will not be accepted by the system

8. Step 4
Login : with the user id and password given created at the time of initial registration
Screen 3
Process Flow
Once registered, the users can login using User ID & password provided at the time of registration
Added security prevents unauthorised logins
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User IDs and Passwords are case sensitive
Use the “Forgot Password” link to recover lost passwords

9. 1.1 General information: Step 5 Screen 4 **** Process Flow
User enters organizational details including company name, PAN, tax registration etc.
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All fields are mandatory

10. 1.1 General information: Step 5 Screen 5 ****
Process Flow
User enters additional Company information
User selects his seller type
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All fields entered here will be verified with the requisite authorities

11. 1.2 Address Step 5 Screen 6 **** Process Flow
User can enter the addresses of the organization.
System accepts multiple addresses - registered address and 2 billing addresses
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Addresses once entered can be changed
User can also add new addresses at later stage, if required

12. 1.3 Financial Information (For Last 3 years)
Step 5
1.3 Financial Information (For Last 3 years)
Screen 7
Process Flow
User enters company financials for 3 years – turnover and profit
User can specify if these financials are audited or unaudited
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Financials submitted here would go through verification

13. 1.4 Account Information Step 5 Screen 8 **** Process Flow
User enters contact details for additional users – name, designation & PAN
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All fields are mandatory

14. 1.5 Update Email/Mobile Step 5 Screen 9 **** Process Flow
User enters the user ID, ID and mobile number for the new users
User can generate OTP for the newly created users
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ID and Mobile No. are mandatory

15. 1.6 Link Aadhaar # Step 5 Screen 10 **** Process Flow
User links AADHAR number for the users
User has to agree with the terms and conditions of the system regarding AADHAR registration
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The AADHAR number would be verified online through integration with UIDAI

16. 1.7 Change Password Step 5 Screen 11 **** Process Flow
User can change the password for his account
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Guidelines regarding the password policy are available on click of the icon against “New Password”

17. 1.8 Dash board Step 5 Screen 12 **** Process Flow
Sellers can sign up for Digilocker facility which can be used for online storage and verification of documents and certificates
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Sign up for Digilocker facility is optional
Use the facility to upload documents once and enable referring these documents as and when required

18. Click on Add new product:
Step 6
Click on Add new product:
Screen 13
Process Flow
Users can create new products using “New Product” link
New products created will go through an appoval process before being published on the portal for buyers
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The existing products uploaded would be listed here
If you have already created a product but don’t see it here, check the status before re-creating it
You can also reach out to the GeM Support Desk for help

19. Fill all the details of the product:
Step 6
Fill all the details of the product:
Process Flow
Product parameters can be entered here
All products created have to be mapped to predefined categories & sub-categories
Screen 14
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All fields are mandatory
Suppliers also have the facility to suggest new product categories if your product does not map directly to an existing category

20. Product Stock Details Step 6 Screen 15 **** Process Flow
Additional product information like price, available quantity, terms of delivery , delivery locations etc.
Screen 15
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Mentioning Delivery Locations is important as this would be one of the criteria used by Buyers for selecting vendors
You can also save your products in “Draft Mode” for completing the creation process later

21. Product Creation – Quality Certification Details
Step 6
Product Creation – Quality Certification Details
Process Flow
User can specify quality certification details
Screen 16
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Entering quality certification of products wherever available improves the probability of the product getting shortlisted by Buyers
Ensure you are submitting the latest test results pertaining to the product being uploaded

22. Product Image Upload Step 7 Screen 17 **** Process Flow
User uploads product images on the portal
User accepts the terms and condictions of the GeM portal and submits the product for approval
Screen 17
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The images are restricted to .jpg and .png format and the maximum size of the image can be 300 KB
Good quality images attract buyers and make it easy to select a product