1. Welcome! Enhancing the Care Team May 25, 2017
Indiana Quality Improvement Network
Practice Transformation Peer Learning Team
Welcome! Enhancing the Care Team May 25, 2017

2. Welcome and Overview
The IQIN Peer Learning Teams are professional development communities for IN health center staff
Practice Transformation Team ~ Chief Medical Officers, Directors of Operation, and/or clinical team leads.
Health Information Technology (HIT) Team ~ HIT and EHR Specialists.
Participants will effectively address on-the-job challenges and opportunities through peer-to-peer learning.
Forums to discuss issues and concerns, and to clarify approaches, develop skills, and build capacity by sharing ideas and practices with other colleagues statewide.

3. Team Focus Workflows and Promising Practices
Using HER and Pop Health Management Capabilities
Social determinants of health
Improved population health
Using health information exchange
Value, Efficiency & Effectiveness
PCMH
Workflows and Promising Practices
The Practice Transformation Peer Learning Team focuses on the planning, management and execution of quality improvement initiatives to improve patient health outcomes. This team will also discuss how Indiana health centers are improving their health center operational and financial QI, and addressing emerging implications of value-based care on health center QI.

4. Your Team Facilitators
Joe Perry, QI Coordinator at IQIN, Practice Transformation Peer Learning Team Facilitator
Jessica Puente, Training Coordinator at IQIN, Practice Transformation and HIT Peer Learning Teams Co-Facilitator
Christi Granstaff, Senior Facilitator at Integrated Work Strategies

5. Benefits
Discussion topics are specific, relevant, and customized to participants’ responsibilities, needs, and interests.
Participants easily form bonds, and advise and inspire one another because they share many work-related interests.
Conversations are cumulative, building on experience and knowledge gained across multiple topics.
A summary of the insights and actions is provided to all team members.
Summary notes remind participants about the full range of suggestions and ideas discussed.

6. Peer Learning Keys to Success
Prepare: Spend time before the meeting thinking through the topics and bring any information requested.
Actively Participate: Be fully present. Leave and work for after the meeting is over.
Respect: Bring an open mind. Look for a range of potential answers and solutions to questions and challenges.
Engage: Express yourself! Share thoughts and challenges with your peers.
Confidentiality: Create a safe space for your colleagues to share.

7. Team Introductions
What creates meaning and a sense of belonging for you at work? Welcoming Environment Investment in Your Development Collective Shared Vision Camaraderie Culture that Fosters Two-Way Communication Leaders and Colleagues Who Show Appreciation People Respect, Trust and Value Each Other Relationships With Colleagues Team Approach to Projects Promote networking to maximize social connection and engagement.

8. Discussion
What is the current composition of your health center’s care teams?
For those who have PCMH recognition, how are you using care teams to support PCMH?
Are there positions you would like to add or other changes that need to be made?
What strategies does your health center use to standardize clinical measures and practices across all of your care teams?
What health IT systems and reports are you using to support roles within your care teams?
How does your health center foster a sense of belonging and meaning among the care team members to increase satisfaction?

9. Needs What challenges do you face in this area of your work?
If IQIN were to support training on care teams to support PCMH, what would you want to make sure that training included?
What technical assistance might be helpful to your health center?
If you wanted to take a deeper dive into care teams with your peers, what might be helpful and valuable?

10. Thank you for joining us today!
Upcoming Webinar
Thank you for joining us today!
Please complete the evaluation questions before you leave.
Next Webinar: Thursday, June 22
Managing Workflow, Schedules, and Staffing to Increase Operational Efficiency