1. General’s Presentation
Feb. 2016

2. Index
DFMC innovating the way you organize your Buildings and Property Services.
The History
The Group
Our Approach
Services Provided
Green FM
Facility Management Benefits
Business Divisions
Our Employees
Quality Control
Our Trusting Clients

3. The History
As part of the Delawar Group, DFMC draws over 30 years of experience in the construction and real estate business.
DFMC was incorporated in January 2002, becoming Egypt’s first facility management company.
After years of experience constructing both residential and commercial properties, we saw a need for a company solely devoted to caring for these facilities once construction was  complete.  Guided by that vision, we created our company using the most advanced tools and techniques present in the FM field today.  With an average growth rate of 25% annually, our success has been blessed by both our dedicated employees and trusting clients.

4. Delawar’s Group The Group DFMC INTAL E-Home Automation
Facility Management
Triple E limited
INTAL
E-Home Automation
Strategic Alliances
Look Pavilion (Architecture Designs and Consultancy)

5. Our Approach
Launched at the end of 2001, DFMC Group established itself as an Egyptian Facility Management market leader in only a few years. Driven by our Clients needs, our business model has two fundamental principles:
Outsourcing support functions to multiple service providers reduces the opportunity for cost savings
Our single point of contact approach to facilities management means that our clients can focus on their core activities and leave us to manage their properties in the knowledge that we will continually re-evaluate cost without prejudicing service and keep them updated and compliant in respect of health , safety and environmental legislation.
To perform, Facility Management requires both expertise and understanding DFMC are both managing contractor and service deliverer. Sensitive/business critical services are usually delivered by DFMC whereas specific services may be delivered through selected partners.

6. Facility Management Process & Cycles
DFMC offers a consistent and transparent approach to manage your facility services across Egypt. This help you concentrate on your core business whilst we deliver effective and measurable results to your working environment
Driven by our focus on customer satisfaction we continuously develop our technical capabilities and skills to support you over the long term

7. Our Services’ Matrix DFMC Provide The following services Housekeeping
Safety & Security
Maintenance
Reception service
Call Center
Space Management
Daily Building Operation
Asset Management
Pest Control
Transportation
Catering
Landscaping
Plant care
Valet Services
Courier and Mail
Energy Management

8. Security Services Physical Security Perimeter Patrolling Red Zone
Data Center Security
Employees Security
Material Management
Visitor Management
Vendor Management
Crisis Management
Clean Disk policy

9. Fit Out Management Develop Project Charter
Pre- Execution Phase
Develop Project Charter
Develop Project Management Plan
Change Control Management
Define detail Scope of work for execution.
Design Development strategy.
Execution- Phase
Project Management.
Quality Assurance.
Work Supervision.
Value Engineering
Material Management.
Cash Flow Management.
Quality Management
Risk Management.
EHS Management
Post Execution-Phase
Final product.
Project Closure Report.
Formal Acceptance Documents.
Contract Closure.
HOTO

10. Facility Management Audits
CAM Charges Calculation.
Man Power Deployment Plan for O &M
Prepare System & Processes for MIS.
Budgeting.
Facility Management Audits
Fire Prevention Audit.
Fire Fighting Audit.
Electronics Surveillance Audit.
Business Continuity Plan
Disaster Management Plan
Safety Audits
Site Survey.
Gaps analyzing.
Recommendations in present process to reduce energy consumption.
Alteration & addition in system to remove NVI.
Energy Audits

11. Consequence analysis and modelling Estimation of accident frequencies
System definition
Hazard identification
Analysis of accident scenarios
Consequence analysis and modelling
Estimation of accident frequencies
Risk estimation

12. What are the latest developments in Security Technology?
CCTV &Remote Monitoring

13. Biometrics & Advanced Access Control Systems

14. Central Station Intruder Alarms & Perimeter Intruder Detection Systems (PID’s)

15. Lighting, Signage & Fencing

16. Anti-Ram Blockers & Bollards

17. ‘Smoke Cloak’

18. FM Benefits
Successful and forward- thinking companies will plan facilities management as an integral part of their strategic approach, rather than considering this a reluctantly incurred, unavoidable overhead. Any company which fails to acknowledge the impact of efficient facilities management runs the risk of eating into potential annual profits. At Mass we are dedicated to promoting the huge benefits of better facilities management
Self Managed
Contract with DFMC
Uniform Operational Cost
Cost-Effectiveness
Single point of contact
Sharing Best Practices
Company’s internal growth

19. Employees Overview 2002 DFMC EGYPT SERVING 12000M2 WITH 160 EMPLOYEES
2003
SERVING 20000M2 WITH 240 EMPLOYEES
2004
SERVING 32000M2 WITH 300 EMPLOYEES
2006
SERVING 47000M2 WITH 380 EMPLOYEES
2011
DFMC
SERVING 86000M2 WITH 580 EMPLOYEES
2013
DFMC Serving with 720 Employees

20. Quality Control ISO certification Internal Quality Control
For the time being DFMC has no ISO certification but we are planning: To get the ISO by 2012 and the ISO by 2013
Internal Quality Control
DFMC works with its own quality system based on the British standard and the Egyptian standards to create it own benchmark as a mix of local and international standard.
Our Call center and Facilities Inspectors constantly monitor the performance of our employees and constantly update our knowledge base

21. Our Trusting Clients
*References upon request

22. Thank You
Address
7A, Dala Tower – Corneish El Nile Maadi, Cairo, Egypt 
Phone
+2 (02)
+2 (02)
+2 (02)  
Fax
+2 (02)
e.Mail
Websites