1. The University’s Continuous Improvement Program

2. The compliance environment
ISO9004
PROV standards
Responsible Division of Management (RDM)
Quality and continuous improvement environment
New mandatory compliance standards issued by our state archives – responsible for the regulatory framework for archives and records
Devolution of responsibility in an organisation that is already not very centralised. Around 9 staff for 10,000 staff
Our challenge: how to convert compliance standards for recordkeeping into tools that can be used across a devolved system and in a sustainable way by staff without records background

3. The CIP Overview
Designed to allow staff to manage the process individually with support
Clearly indicates levels at which Records Services provide structured support
Gives the option of support from Records Services for non critical issues as required by the business area AP

4. Creating the CIP – mapping the standards
Used principles in Standards to develop key competencies relevant to University environment
Used key competencies to develop continuum of maturity from ad hoc to optimised AP
324 individual requirements across all standards/specs
3 staff x 14 hours overall – brainstorm , writing up and review

5. Creating the CIP – creating the worksheets
Used key competencies to create one worksheet per Standard.
Questions to meet PROV requirements
Sub questions developed after feedback around language and jargon
Developed scoring system – and changed it AP

6. Creating the CIP – marking and scoringAP

7. Next steps – for the work unit
A series of targeted and practical steps to assist with work planning
Allows business units to identify and target specific areas of concern
A variety of steps allows for areas to still achieve progress even if unable to allocate significant resources AP
Indications of where we are thinking of going next.