1. Visit Report: Nepal Merchant Bank,
Babar Mahal
24 May 2017
Col Bhaikrishna Khatri
Col Sagar Bahadur Thapa
Col Krishna Prasad Sapkota
Col Shantosh Ballava Poudyal
Col Sher Singh Bista
Col Dhruba Prakash Shah
T/Col Umeshwar Yadav
T/Col Khum Bahadur Kunwar

2. Sequence Background and Activities Topics and Discussions
3. Overview of the NMB
4. Distinguishable Features of the NMB
5. NMB: A Center of Excellence?
6. Lessons Learnt

3. BACKGROUND AND ACTIVITIES
Visit as a part of the Leadership and Management package of NASC.
Objective was to learn about the roles, functions, leadership and management aspects of a private organization.
Brief by the CEO, Chief Business Officer and Human Resources Manager.
Discussions.

4. TOPICS AND DISCUSSIONS
Overview of the Organization
Corporate Governance
Human Resource Management

5. Overview of the Organization
A class financial institution established in 1996
80 Branches, 130 Footprints, 901 employees
Transaction range: 50,000 – 5 Billion
Total holding: 6.4 Billion
Balance sheet: Loan 61 and Deposit 71 Billion
Subsidy companies of NMB group:
NMB Bank
NMB Capital
NMB Microfinance
Partner agencies: FMO Development Bank of Netherlands (51%), Malaysian Partner (7%), Employees Provident Fund (16%), and rest Public and Local business houses

6. Distinguishable Features
Member of Global Alliance for Banking on Values after the Global Financial Crisis of 1990
Vision:
Value Based Banking (People, Planet and Prosperity)
Solution Driven (Understanding the problem, design a solution and execute)
Beyond Bricks and Mortars (Digitalization and paperless)
Unique vision of proportional emphasis on profit and service
Technology oriented

7. Distinguishable Features contd.
Focus:
Focus on generating employment
Social impact
Ethical banking
Investment areas
Energy – (Hydropower 2-50 MW)
Hospitality business
SME (Semi Micro Enterprises)
Priority on ethics and code of conduct
Promoting sustainable self reliance – Energy
Creating environment to attract FDI

8. NMB: A Center of Excellence?
Limitation:
Evaluation based upon the information provided by the briefers and interaction
Analysis of the following
Governance Structure:
Entities to attract/seek businesses- Customer service
Entities to govern effectively and efficiently – Risk management
Entities to enforce regulation, audit and compliance – Regulatory
Entity for effective HR management (Recruitment, staffing, incentives)
Organization and governance structure appear robust

9. NMB: A Center of Excellence?
Leadership:
Professional, competent, experienced and aware
Showed ownership of the vision and commitment
Conscious to the organizational challenges and committed to address issues
Management
Efficient
Responsive
Forward looking
Innovative

10. NMB: Mantra for Success
Value based banking – Social impact
Self reliance movement – Energy is fundamental for cross sectoral development
Effective HR – Annual Performance Appraisal, Internal Promotion Opportunities
Ethical code of conduct – Employee training and education – NMB Academy
Project selection - Risk and social impact analysis
Strong and able leadership – Experience, education, vision and willingness, teamwork
Interpersonal Communication- Circulars, Memorandums, town halls

11. NMB Visit : Key Learning
Successful organizations have clear and attainable vision
Correct organizational structure is the foundation for effective services and functioning
Motivated leaders and competent staffs driven organization achieve the institutional goals
Efficient management binds the leaders with the staffs and fosters motivation
Interpersonal relationship are necessary for harmonious working atmosphere leading to productivity
Staff training and education is a key element for organizational growth
Staff welfare is crucial for motivation
Staff attrition is a challenge in modern day competitive corporate environment

12. Thank You