1. Chapter 13 Leadership, people and culture
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2. learning objectives • consider the different approaches to the concept of leadership • know the four levels of leadership and understand the common requirements of leaders • understand the practices for managing people • consider what constitutes the culture of the organisation • understand how to identify and manage the organisation’s culture • understand how perception and communication influence implementation • know what corporate governance is • understand the role of the board of directors in corporate governance • know how ethics impact corporate governance • consider how sustainability impacts implementation

11. End of chapter