1. SUNGARD AVAILABILITY SERVICES
Overview for New Jersey Higher Education Institutions
In conjunction with NJEDge and SunGard Higher Education
Ocean County College
May 24, 2006

2. SUNGARD AVAILABILITY SERVICES
Our Background
Our Services
Our Unique Strengths for New Jersey Higher Ed.

3. SUNGARD AVAILABILITY SERVICES
SunGard Availability Services is an Information Availability solutions provider offering clients uninterrupted access to mission-critical data and systems

4. OUR PROFILE – COMPANY OVERVIEW
Largest provider of Information Availability services in the world.
Over $1 billion in annual revenue.
Operating group of SunGard Data Systems, a $4 billion + company.
Founded the commercial disaster recovery industry in 1979.
A global organization with over 60 facilities and 10,000 clients spanning 10 countries.

5. SUNGARD FACTS
More than 60 locations with more than 3 million square feet of hardened facilities
100% recovery success rate on more than 2,000 actual recoveries
Operate resilient hosting and managed services facilities
More than 5,000 business continuity plans written and 350,000 hours of consulting provided every year

6. Business Continuity Planning Continuity Program Management
Information Security Services
Technical Services
Availability Engineering Services
Software
System Management Services
IT Outsourcing Services
Managed Security Services
Managed Storage Services
Monitoring Services
Network Services
Hosting Infrastructure Services
End-User Recovery
Systems Recovery
Mobile

7. PROFESSIONAL SERVICES
Business Continuity Planning
Continuity Program Management
Information Security Services
Technical Services
Availability Engineering Services
Software - Paragon

8. MANAGED IT SERVICES System Management Services IT Outsourcing Services
Managed Security Services
Managed Storage Services
Monitoring Services
Network Services
Hosting Infrastructure Services

9. System Management Services
MANAGED IT SERVICES AT-A-GLANCE
System Management Services
Hardware and Software Installation, Secure Server, System Utility Services
Increased Value
IT Outsourcing
Mainframe Outsourcing, Production Control Services, Mail and Print Services
Managed Security Services
Managed Firewall, Managed IDS, Vulnerability Assessment & Penetration Testing
Managed Storage Services
Managed Tape Backup, Managed SAN, Replication, Active Fail-over
Monitoring Services
Device Monitoring, Platform Monitoring, Database Monitoring, Basic and Advanced Web Monitoring, Website Reporting
Network Services
Net Redirect, Web Redirect, 10/100 LAN Bridging, Managed Internet, V*Net, Managed CPE, Load Balancing
Hosting Infrastructure Services
SecureHosting: SecureCabinet, SecureSuite, Secure Cages, Secure Space

10. SYNERGY – SUNGARD AVAILABILITY SERVICES AND SUNGARD HIGHER EDUCATION
Linking best practices in infrastructure with Higher Education subject matter expertise
Digital Campus application management option (Banner, Matrix, PowerCAMPUS, etc.)
Single vendor for ease in contracting

11. BUSINESS CONTINUITY Systems Recovery End-User Recovery
Mobile Offerings

12. SYSTEMS RECOVERY NCR AS/400 NetFRAME Compaq RS/6000 Data General
SunGard can support recoveries on over 30 current and legacy platforms, including:
NCR
NetFRAME
RS/6000
Sequent
Sequoia
Silicon Graphics
Stratus
Sun Microsystems
Tandem
UNISYS
AS/400
Compaq
Data General
Dell
Digital
FileNET
Hewlett-Packard Company
Hitachi Data Systems
IBM

13. “FLAVORS” OF SYSTEM RECOVERY
RTO & RPO – Recovery Time Objective and Recovery Point Objective
Tape-based recovery
Electronic vaulting
Replication or mirroring
“Active / active” dual site production processing

14. END-USER RECOVERY Over 20,000 end-user positions worldwide
1,000 in Carlstadt and 300 in Philadelphia
Mobile options available
Voice recovery
Remote testing and recovery services

15. SunGard Mobile Data Center (MDC)

16. SunGard Mobile Data Center (MDC)
HP Midrange Platform
25 Server Setup

17. SunGard Mobile Metro Center(MMC)

18. SunGard Mobile Metro Center (MMC)
Double-expandable design providing 982 sq. ft. of office and workgroup computing environment

19. SunGard Mobile Metro Center2(MMC2)

20. SunGard Mobile Metro Center2(MMC2)
175 Seat Workgroup setup for September 11th

21. SunGard Mobile Generators
50 KW Portable Generator
37.5 KW Portable Generator

23. SUMMARY Large, established, experienced
Over 200 consultants rich in BC, DR and Security plan development expertise
Equipment, facilities and people available for disaster use, with mobile offerings if desired
Resilient hosting/managed services solutions
Close affiliation with SunGard Higher Education
Two major recovery/hosting facilities sharing network proximity with NJEDge