1. AELP Dissemination of Chief Inspectors Report 29th November 2011
Upping Your Game
Presented by Debbie Tagoe Director Mode Training Ltd

2. Mode Training Ltd is a Work Based Learning provider based 1 mile from Liverpool city centre
Currently delivering advanced apprenticeships and intermediate apprenticeships to 125 learners with 74 employers
Deliver alternative education programme to year olds across 7 schools and 3 alternative education teams
20 learners on foundation learning programme
Specialise in hairdressing, customer service and performance skills

3. Inspection 2002 Leadership Management Grade 4 Quality Assurance Grade 5 Hairdressing Grade 4 Inspection 2005 Leadership Management Grade 3 Quality Improvement Grade 3 Hairdressing Grade 3 Inspection 2009 Leadership Management Grade 2 Capacity to Improve Grade 1 Hairdressing Grade 2

4. Mode Inspection Quality Assurance Quotes
Inspection 2002 “There is no quality assurance cycle to indicate key dates when procedures should be applied or reviewed. There are few procedures for measuring the current quality of training or the application of the quality assurance system. Current procedures do not demonstrate action to improve quality. There is no planned schedule to review procedures and guidelines” Inspection 2005 “The quality improvement process is clear, comprehensive, systematic and well understood by all staff. The process includes a wide range of procedures relating to key aspects of a learner’s experience. Problems identified have received a prompt and effective response. Mode training does not sufficiently measure and evaluate its quality improvement process. Managers do not analyse results of observation of teaching sessions, in order to identify trends and measure overall effectiveness of it’s actions”

5. Inspection 2009
“Quality Improvement processes are strong. The comprehensive and responsive quality assurance system, identified as a strength at the last inspection, continues to be improved and strengthened. MTL is committed to quality improving and the sharing of good practice. Through an outstanding collaborative partnership between six local hairdressing providers, the observation of teaching and learning and self assessment processes and practices have significantly improved provision

6. Key to improvements 1
Self assessment process which is
Fully inclusive
Well planned
Senior Management led - staff driven
Embedded across all provision
Quality Improvement Plan (QIP)
Driven by management
Owned by ALL staff
A working document updated monthly

7. Key to improvements 2
Peer Review
Observation of teaching and learning
Validation of Self assessment report

8. Key to improvements 2 cont.
Observation of Teaching and Learning
We enlisted consultants, some of whom were inspectors, to help define what a grade 1 in teaching and learning looks like
Training was planned and delivered for key staff on the source and type of evidence
Protocols, forms and policies produced
Plan implemented for Lead IV to conduct observations
Progress monitored on a regular basis
The group planned and carried out shared observations of teaching and learning with suggested actions for improvement

9. Key to improvements 2 cont.
Validation of Self Assessment Report
Again consultants, some of whom were inspectors, worked with the group around grading of Leadership and Management within self assessment
Two training sessions planned and delivered for key staff
Session 1 -writing of Self Assessment Report-Judgement rich text
Session 2 –Evidence gathering to validate grading
The providers worked in reviewing pairs to facilitate effective working and manageable communication structure
All six providers met for a grading day facilitated by inspector

10. Success Factors
All staff are fully aware of company strengths and areas of improvement
Quality Improvement Plan is work in progress
Across all levels in each organisation there is a relentless drive to enhance quality within PRD
Members of the group have passion and clear vision for their individual organisations
Learner experience is the key driver for quality improvement across the group
OTL and SAR Validation within peer review is an integral part of all members Quality Assurance Processes

11. Success Factors
Updated Staff Development for both teaching staff and strategic managers, improved confidence
Members of PRD group scheduled into Ofsted visits to give feedback on collaboration work they undertake
Ensure observations are not duplicated and teaching staff are not overly observed
Use peer review in observation of teaching and learning as an additional layer to our quality assurance –observe the observer

12. Contact details
E mail
Website:
Twitter: @modetraining