1. MANAGING LOCAL AND NETWORK PRINTERS
Chapter 9
MANAGING LOCAL AND NETWORK PRINTERS

2. MANAGING LOCAL AND NETWORK PRINTERS
Chapter 9: Managing Local and Network Printers
MANAGING LOCAL AND NETWORK PRINTERS
Explain the printing process in Microsoft Windows XP
Install and configure local and network printers
Manage print jobs
Troubleshoot printers
Briefly describe the topics covered in the chapter. The focus of this chapter is on the administration and control of printer resources. Installing, configuring, sharing, controlling access to, and connecting to network printers are topics discussed.

3. MANAGING LOCAL AND NETWORK PRINTERS (CONTINUED)
Chapter 9: Managing Local and Network Printers
MANAGING LOCAL AND NETWORK PRINTERS (CONTINUED)
Use print permissions to secure a printer
Share a printer
Install additional printer drivers for a shared printer
Connect to a shared printer

4. PRINTING CONCEPTS AND TERMINOLOGY
Chapter 9: Managing Local and Network Printers
PRINTING CONCEPTS AND TERMINOLOGY
Printer
Logical printer
Printer driver
Print job
Graphical device interface
Discuss the printing concepts and terminology listed on the slide and used in a Microsoft environment to manage printers. Instruct students to follow along in their textbooks. Be sure to draw distinctions between old terminology (print device and printer) and new terminology (printer and logical printer).

5. PRINTING CONCEPTS AND TERMINOLOGY (CONTINUED)
Chapter 9: Managing Local and Network Printers
PRINTING CONCEPTS AND TERMINOLOGY (CONTINUED)
Print server
Print spooling
Print router
Remote and local print provider
Print processor

6. Chapter 9: Managing Local and Network Printers
PRINT JOB FORMATS
RAW
RAW [FF appended]
RAW [FF auto]
EMF
TEXT
Discuss print job formats. Compare the size of EMF and RAW format print jobs.
Class Questions: What does the print spooler do when the print job has arrived? How does EMF conserve network bandwidth? What is the printing process when the client and print server are the same computer?

7. LOCAL AND REMOTE PRINTING PROCESSES
Chapter 9: Managing Local and Network Printers
LOCAL AND REMOTE PRINTING PROCESSES
Demonstrate the local printing process. Explain the concept of the client-side spooler contacting the server-side spooler during the local printing process. Demonstrate the remote printing process.
Class Questions: What is the only default print processor? How is the remote printing process different from the local printing process?

8. INSTALLING LOCAL PRINTERS
Chapter 9: Managing Local and Network Printers
INSTALLING LOCAL PRINTERS
Show students how to launch the Add Printer Wizard from the Printers And Faxes folder.
Local Or Network Printer page: Discuss local and network printers and automatic Plug and Play detection.
Class Question: What can be done if the printer is not Plug and Play–compliant?
Select A Printer Port page: Discuss the default ports—LPT1-3, COM1-4, and FILE.
Install Printer Software page: Discuss what to do if your printer is not available in the Manufacturer and Printer columns of the printer list.
Class Question: Can you use a driver that is newer than the one that shipped with Windows?

9. CREATING A TCP/IP PRINTER PORT
Chapter 9: Managing Local and Network Printers
CREATING A TCP/IP PRINTER PORT
Demonstrate the process of creating a TCP/IP printer port. Discuss the situation in which a printer needs a network card installed and needs to be plugged directly into the network.
Class Question: What is provided to Windows when you define this type of port and what is it used for?

10. TROUBLESHOOTING PRINTER DRIVER ISSUES
Chapter 9: Managing Local and Network Printers
TROUBLESHOOTING PRINTER DRIVER ISSUES
If an incorrect driver is chosen, one of two things will likely happen:
Not all features of the printer will be available
The printer output will be incorrect
Discuss the importance of selecting the correct printer driver. Explain what to do if Windows XP does not support your printer.
Class Questions: What happens when a compatible but incorrect driver is chosen? What happens when an incompatible printer driver is chosen? What is a common symptom of an incompatible driver? How do you clear a printer’s memory?

11. Chapter 9: Managing Local and Network Printers
MANAGING PRINTERS
The printer’s shortcut menu options include the following:
Set As Default Printer
Printing Preferences
Pause Printing
Sharing
Use Printer Offline/Online
Properties
Demonstrate the process of displaying the options of the printer shortcut menu. Discuss the listed options for managing the printer.
Class Questions: What action stops print documents from being sent to the printer? What action enables the configuration of the default page order? What action provides access to the detailed properties of the printer?

12. MANAGING GENERAL PRINTER PROPERTIES
Chapter 9: Managing Local and Network Printers
MANAGING GENERAL PRINTER PROPERTIES
Discuss the options available through the General tab of the printer Properties dialog box.

13. MANAGING PRINTER PORTS
Chapter 9: Managing Local and Network Printers
MANAGING PRINTER PORTS
Demonstrate displaying the Ports tab of the printer Properties dialog box. Explain what the Ports tab is used for. Note that the Enable Bidirectional Support (if available) and Enable Printer Pooling options are located on the Ports tab.
Class Question: What does bidirectional support enable Windows to do?

14. Chapter 9: Managing Local and Network Printers
PRINTER POOLS
Printer pooling enables you to attach two or more printers to a single printer configuration
Discuss printer pooling and how to establish it in Windows XP. Establish a printer pool if possible in your classroom.
Class Questions: Why is it more efficient to use a print pool than to set up three separate printers and assign a group of users to each of them? What happens to the print documents when a printer in a print pool fails?

15. PRINTER PROPERTIES: ADVANCED TAB
Chapter 9: Managing Local and Network Printers
PRINTER PROPERTIES: ADVANCED TAB
Demonstrate accessing the Advanced tab of the printer Properties dialog box. Explain what the Advanced tab is used for. Discuss the available options.

16. PRINTER AVAILABILITY AND PRIORITY
Chapter 9: Managing Local and Network Printers
PRINTER AVAILABILITY AND PRIORITY
You can limit the hours that a printer is available
The printer Priority option permits you to define a priority for the printer
Discuss the options for setting printer availability and priority.
Class Questions: How can the hours that a printer is available be limited? What can be done to ensure that users who need fast access to the printer will have it?

17. PRINT SPOOLER BEHAVIOR
Chapter 9: Managing Local and Network Printers
PRINT SPOOLER BEHAVIOR
Printer spooling behavior can be controlled from the Advanced tab of the printer Properties dialog box
Discuss printer spooling.
Class Questions: What spooling setting makes a job print faster? What spooling setting is recommended on a network printer?
Discuss a mismatched document. Explain that you should turn off EMF spooling when troubleshooting printing problems.

18. Chapter 9: Managing Local and Network Printers
PRINTING DEFAULTS
Portrait or landscape orientation
Front-to-back or back-to-front page order
Number of pages per sheet of paper
Paper source, such as the paper tray or manual feed
Explain that the Printing Defaults button enables you to configure default document settings for all users of the printer.

19. Chapter 9: Managing Local and Network Printers
PRINT PROCESSOR
The print processor is responsible for processing print documents into a format that is suitable to be sent to the printer
Discuss the function of the print processor. Explain that Windows XP contains only the Winprint processor by default.
Class Question: What button can configure the print processor and default data type?

20. PRINTER PROPERTIES: DEVICE SETTINGS TAB
Chapter 9: Managing Local and Network Printers
PRINTER PROPERTIES: DEVICE SETTINGS TAB
Demonstrate the process for accessing the Device Settings tab of the printer Properties dialog box. Discuss the available options.
Class Question: What kind of paper does Windows assume that all paper trays have?
Discuss using multiple paper trays. If possible, demonstrate the process for assigning different sizes of paper or forms to the various paper trays.

21. Chapter 9: Managing Local and Network Printers
MANAGING PRINT JOBS
Demonstrate the process for displaying the print document shortcut menu.

22. DOCUMENT MENU MANAGEMENT OPTIONS
Chapter 9: Managing Local and Network Printers
DOCUMENT MENU MANAGEMENT OPTIONS
The following command are available when managing documents in the print queue:
Pause
Resume
Restart
Cancel
Properties
Discuss the Pause, Resume, Restart, and Cancel options. The Properties option will be discussed in the following two slides.

23. Chapter 9: Managing Local and Network Printers
PRINT JOB PROPERTIES
Demonstrate the procedure for displaying the print document Properties dialog box.

24. PRINT DOCUMENT PROPERTIES: GENERAL TAB
Chapter 9: Managing Local and Network Printers
PRINT DOCUMENT PROPERTIES: GENERAL TAB
You can perform the following actions on the General tab:
View basic properties of the print document
Change the user name to be notified when the document prints
Reset the document’s priority within the queue
Change the time that the document is scheduled to print
Discuss the activities that can be performed through the General tab of the print document Properties dialog box.

25. Chapter 9: Managing Local and Network Printers
PRINT PERMISSIONS
Demonstrate accessing the print permissions through the Security tab of the printer’s Properties dialog box.
Class Question: How can you control which users can access a printer and what actions they will be able to perform?

26. STANDARD PRINT PERMISSIONS
Chapter 9: Managing Local and Network Printers
STANDARD PRINT PERMISSIONS
Print
Manage Documents
Manage Printers
Discuss the three standard print permissions and the purpose of each. Demonstrate adding a standard print permission assignment. Explain that the print permissions can be added, edited, and removed.

27. ADVANCED PRINT PERMISSIONS
Chapter 9: Managing Local and Network Printers
ADVANCED PRINT PERMISSIONS
Demonstrate the procedure for adding advanced print permission assignments. Also, demonstrate the process for accessing the Permission Entry dialog box.

28. DEFAULT PRINT PERMISSIONS ASSIGNMENTS
Chapter 9: Managing Local and Network Printers
DEFAULT PRINT PERMISSIONS ASSIGNMENTS
Everyone has Print permission
Creator Owner has Manage Documents permission
Local Administrators and Power Users members have Print, Manage Documents, and Manage Printers permissions
Discuss the default permission assignments of newly created printers.

29. CALCULATING EFFECTIVE PRINT PERMISSIONS
Chapter 9: Managing Local and Network Printers
CALCULATING EFFECTIVE PRINT PERMISSIONS
Allow permissions from all sources are combined
Deny permissions override allow permissions
Show students where to find the Effective Permissions tab. Discuss effective print permissions and how they are calculated.

30. PRINT PERMISSION INHERITANCE
Chapter 9: Managing Local and Network Printers
PRINT PERMISSION INHERITANCE
Demonstrate controlling print permission inheritance through the Permission Entry dialog box. Discuss the three Apply Onto settings that control inheritance.

31. Chapter 9: Managing Local and Network Printers
SHARED PRINTERS
Share during printer installation
Share from the printer’s Properties dialog box after it has been installed
Discuss the two ways to share a printer.

32. SHARING A PRINTER DURING INSTALLATION
Chapter 9: Managing Local and Network Printers
SHARING A PRINTER DURING INSTALLATION
Demonstrate sharing a printer during installation.

33. ADMINISTERING SHARED PRINTERS
Chapter 9: Managing Local and Network Printers
ADMINISTERING SHARED PRINTERS
Install additional print drivers for non–Windows XP operating systems
Redirect printers to another device in the event of device failure
Administer printers through the Web
Discuss the administrative functions required for shared network printers that do not apply to local printers.
Class Questions: Where are the print drivers stored? Why is there no need for users to provide printer drivers for shared network printers?

34. Chapter 9: Managing Local and Network Printers
INSTALLING ADDITIONAL PRINT DRIVERS FOR NON–WINDOWS XP OPERATING SYSTEMS
Discuss and demonstrate the procedure for installing printer drivers for non–Windows XP clients.

35. REDIRECTING PRINTERS TO ANOTHER DEVICE
Chapter 9: Managing Local and Network Printers
REDIRECTING PRINTERS TO ANOTHER DEVICE
The same or compatible print driver must be used by the new printer
Notify users that printing output is temporarily available on another printer
Discuss the considerations when redirecting a printer. Demonstrate redirecting a printer to another printer.

36. CONNECTING TO SHARED PRINTERS
Chapter 9: Managing Local and Network Printers
CONNECTING TO SHARED PRINTERS
Methods for accessing shared printers include the following:
Using the Add Printer Wizard
Using Browse My Network Places
Using the Run option on the Start menu
Accessing through applications
Discuss the methods that students can use to access shared printers.

37. FINDING THE NAME OF THE SHARED PRINTER
Chapter 9: Managing Local and Network Printers
FINDING THE NAME OF THE SHARED PRINTER
If you don’t know the name of the printer, you are given up to three search options:
If the computer is a member of an Active Directory domain, you can use the Find A Printer In The Directory option
Whether the computer is a member of a domain or a workgroup, you can select the type, select the printer name, or browse for a printer
If the printer is configured to be accessible through a Web browser, you can select Connect To A Printer On The Internet Or On Your Intranet
Discuss methods that can be used to find the name of a printer you don’t know.
Class Question: How can you locate the printer when you have an idea of what print server the printer is attached to? How can you connect to the printer automatically using the Run option?
Demonstrate using the Run option on the Start menu by entering the Universal Naming Convention (UNC) path to the printer or the name of the print server that the printer is attached to.

38. CONNECTING THROUGH APPLICATIONS
Chapter 9: Managing Local and Network Printers
CONNECTING THROUGH APPLICATIONS
Discuss and demonstrate the example of displaying the Print options of Notepad to locate an available printer and install it on the fly.
Class Question: Before moving to the next slide, ask the class this question: How can an Internet Printing Protocol (IPP)–enabled client connect to a shared network printer?

39. TROUBLESHOOTING PRINTER RESOURCES
Chapter 9: Managing Local and Network Printers
TROUBLESHOOTING PRINTER RESOURCES
Verify that the printer is plugged in and turned on
Verify that the cabling connections are secure
Make sure that there is paper in the paper trays
Make sure that the printer is indicating an error of some sort
Discuss printer resource problems (such as jobs being stuck in the print queue, not having enough space on the volume that contains the spool directory, a user being able to print but with garbled output, or pages emerging only partially printed) and ways to troubleshoot them (for example, by setting up access to multiple printers).

40. Chapter 9: Managing Local and Network Printers
CHAPTER SUMMARY
Connect to a local printer by installing the printer
Create a port for network-attached printers
Choose the correct printer driver
Printer pooling permits you to attach two or more printers to a single printer configuration
Summarize the information presented in this chapter. Direct students to the case scenarios and questions at the end of the chapter.

41. CHAPTER SUMMARY (CONTINUED)
Chapter 9: Managing Local and Network Printers
CHAPTER SUMMARY (CONTINUED)
The printer Priority option defines a priority for this printer, ranging from 1 through 99 (the higher the number, the higher the printer’s priority)
Printer permissions control which users can access a printer and what actions they will be able to perform