1. OASIS Litigant Portal Technical Committee
Face-to-Face Meeting
August 21st to 22nd, 2017
IAALS at University of Denver
Introduction by Carol Miller

2. Monday, August 21, 2017 Tuesday, August 22, 2017
1:30PM to 2:30PM
Introduction
Meet & Greet
Litigant Portal Overview
Summary of NCSC’s Prior Research and Activities
Mission for the LP TC
2:30PM to 5:00PM
Review Findings from Focus Group Meeting
Summarize the Findings from the FG Meetings
Provide Feedback on FG Findings
Review Consolidate List of Categories to Standardize
Tuesday, August 22, 2017
8:30PM to 12:00PM
Defining Standardization Goals
Guidance on Technical Framework for Messaging
Data Elements to Standardize
Selecting Tools to Capture & Illustrate Data
12:00PM to 1:00PM
Lunch Break
1:00PM to 3:00PM
Data Modeling
Start the Data Modeling Exercises
Identify Volunteers to Continue Data Modeling
Review Next Steps
3:00PM to 3:30PM
Summarize Meeting for Non-Attendees on GoToMeeting
All attendees introduced
OASIS Admin details shared with attendees

3. Litigant Portal Overview
1. Increase assistance for legal problems
2. Improve integration of self-help resources
3. Improve focus on potential litigants
4. Increase use of non-traditional resources
Registration/ Login
Description/ Navigation
Problem Identification
Solutions
Assistance
Tradeoff Preferences
Probabilistic Outcomes
Capacity Assessment

4. Monday, August 21, 2017 Tuesday, August 22, 2017
1:30PM to 2:30PM
Introduction
Meet & Greet
Litigant Portal Overview
Summary of NCSC’s Prior Research and Activities
Mission for the LP TC
2:30PM to 5:00PM
Review Findings from Focus Group Meeting
Summarize the Findings from the FG Meetings
Provide Feedback on FG Findings
Review Consolidate List of Categories to Standardize
Tuesday, August 22, 2017
8:30PM to 12:00PM
Defining Standardization Goals
Guidance on Technical Framework for Messaging
Data Elements to Standardize
Selecting Tools to Capture & Illustrate Data
12:00PM to 1:00PM
Lunch Break
1:00PM to 3:00PM
Data Modeling
Start the Data Modeling Exercises
Identify Volunteers to Continue Data Modeling
Review Next Steps
3:00PM to 3:30PM
Summarize Meeting for Non-Attendees on GoToMeeting
All attendees introduced
OASIS Admin details shared with attendees

5. Data Flow - Registration & Login Module
Registered & Anonymous User Profile/Status
What is an issue?
Is there a issue?
Status of Litigant/Issue
2. Referrals Provided
3. Referrals Accepted or Rejected
4. System/Self Assessment of Tradeoffs, Capacity Assessment, Assistance (urgency, complexity, etc.), Navigation, & Problem Identification Modules
5. Qualifications/Eligibility for Referrals (Financial, Geography, Subject Matter, Immigrant Status, etc.)
Registered User
1. Case Details (For existing cases, ECF Standardized, multi-system interoperability)
2. Case Roles & Associations
3. Basic Demographic Information
4. Optional – Financial & Circumstantial Details
Framework to Synchronize Credentials
Amitabh: Should GDPR (EU Privacy Laws) be applied today?
Jim Cabral: Do we want to make the scope domestic or international?
Synchronization: Talk about this tomorrow in data modeling.
Oauth

6. Data Flow - Description & Navigation Module
Orientation of the Litigant
i.e., Doc Assembly is step 3 of 7, and referral receiving should know next steps to route the Litigant

7. Data Flow – Problem ID Module
Case Type/Area of Law
Urgency
Location/Jurisdiction
Marital Status
Family Relationships
Immigration Staatus
Age (Senior Citizen)
Disabilities
Language Proficiencies (Other Languages Spoken)
Other Legal Problems/Cases
Litigant Identity
Employment Status
Assistance for Someone Else (Juvenile/Senior Citizen)
Real Estate vs. Family
Attorney Conflict of Interest
Information RE: Conflict Resolution
Financial Status/Circumstances (Indigency Status/Affordability)
( Are details about the specific problems outside of the scope of OASIS standards? i.e. why is the litigant being evicted, etc.)

8. Data Flow – Problem ID Module
Case Type/Area of Law
Urgency/Emotion

9. Data Flow – Solutions Module
Financial Status/Circumstances (Indigency Status/Affordability)
Solution(s) Selected (i.e. lawyer referral, doc assembly, etc.)
Solution(s) Sub-category
Legal versus Non-Legal Solutions (i.e., social services, etc.)
Subsequent Determinations (i.e. other problems identified during the use of the solution selected)
Service Provider Discovery (input required to triage and output from triage)

10. Data Flow – Assistance Module
Legal Service Providers
1. Referral Number (to track users and cases over the life cycle)
2. Legal Subject Matter Included in Service Provider’s Priorities (i.e. LSC Problem Codes & National Subject Matter Index)
a. Code Number of Case Type
b. Where code is from
3. Service Provider’s Available Capacity (each service will maintain resource availability in their own systems)
a. Code Number for Case Type
c. Availability (Numerical or True/False)
d. Referral Accepted or Rejected
Information Required by Service Provider
(i.e. Name, Demographic Information, Financial Information, Subject Matter, and Capacity Information)
Libraries
SNAP (Benefits Providers)

11. Data Flow – Tradeoff Preferences Module
1. Time
2. Cost
3. Process Complexity
4. Due Process
5. Predictability of Outcome
6. Enforceability

12. Data Flow – Probabilistic Outcomes Module
Case Types (ECF Standards)
Issue Type (NSMI)
3. Outcome Types
- winning/losing
- judgment amount vs. claimed amount
4. Probability Score
- Consider prior cases outcomes

13. Data Flow – Capacity Assessment Module
Urgency (Score(s)/Scale)
1. There is urgency
2. Basis for that assessment (i.e. Domestic Violence, Garnishment imminent, legal filing deadline)
3. What is the urgency
Complexity (Score(s)/Scale)
(Self and/or system determined)
1. Number of Jurisdictions (Incl. any foreign jurisdictions)
2. Limited ability to resolve the matter
3. Multiple/Number of legal issues
Situational Complexity
User Capacity (Score(s)/Scale)
(Need a better understanding of what goes into making a determination)
1. Technical Skills/Ability to use automated systems
2. Languages
3. Literacy
4. How score was derived
5. User’s Prior Legal Experience
6. Social Support (support to take on effort required – take time off, have a baby sitter, have someone to discuss issues with)