1. Mission Accomplished: Critical Steps to Achieving Your Mission Dr
Mission Accomplished: Critical Steps to Achieving Your Mission Dr. Brad E. Oliver, Director of Education The Summit Fort Wayne, Indiana Indiana Non-Public Education Association 2016 Conference

2. INTENTIONAL PARTNERSHIPS:
ABOUT THE SUMMIT
INTENTIONAL PARTNERSHIPS:
Select partners engaged in a collaborative community committed to impact
IMPACTFUL PROGRAMS:
Programs designed to equip and empower community members to be net contributors
INNOVATIVE PROPERTY:
Blending technology and space design to attract partners for collaboration and fostering learning

3. GROUP QUESTION
Why is it that some schools tend to struggle with accomplishing their mission, while others thrive?
An organization achieves success in its goals and excellence in its operations not by good fortune or hard work, but by focused effort on the right things.

4. STUCK IN THE KNOW
KNOW DO

5. SYMPTOMS - STUCK IN THE KNOW
Mistrust and the low sharing of timely and useful information (i.e., information is not distributed beyond the leadership team).
Low receptivity to effortful change (i.e., even when its obviously beneficial).
More talk than action, then misaligned action (i.e., failure to integrate silos).
Mechanistic action (i.e., under high pressures, people become creatures of habit rather than take risks).
Complacency (i.e., people believe status quo is good enough)

6. Clarify… “Why” are you here?
CRITICAL STEP #1
Clarify… “Why” are you here?
An organization achieves success in its goals and excellence in its operations not by good fortune or hard work, but by focused effort on the right things.

7. WHY ARE YOU HERE?
High
Self
Low
High
Others

8. WHY ARE YOU HERE?
High
Self
HERE FOR THE “RIDE”
Low
High
Others

9. WHY ARE YOU HERE? Self Others High Low High HERE FOR THE “ME”
HERE FOR THE “RIDE”
Low
High
Others

10. WHY ARE YOU HERE? Self Others High Low High HERE FOR THE “ME”
HERE FOR THE “RIDE”
HERE FOR THE “YOU”
Low
High
Others

11. WHY ARE YOU HERE? Self Others High Low High HERE FOR “US” HERE FOR
“ME”
HERE FOR
“US”
Self
HERE FOR
“THE RIDE”
HERE FOR “YOU”
Low
High
Others

12. Nurture an Empowered Environment
CRITICAL STEP #2
Nurture an Empowered Environment
An organization achieves success in its goals and excellence in its operations not by good fortune or hard work, but by focused effort on the right things.

13. PATHWAY TO AN EMPOWERED FUTURE
DISRUPT, CHALLENGE, CORRECT, AFFIRM, SUPPORT
Unconscious
Competence
Conscious
Competence
Conscious
Incompetence
Unconscious
Incompetence

14. NURTURING AN EMPOWERED ENVIRONMENT
Act as a role model. Be transparent about your need to grow and develop.
Reinforce the value of learning. Talk with your teammate about what they want to accomplish and what they feel the gaps are. Celebrate!
Build processes to support development. Onboarding. Ongoing training. Mentoring.
Reinforce shared values. Take time to discuss and acknowledge how the team’s work aligns back to our core values.
Leverage problems as opportunities. Create stretch assignments, where team members can take risks without feeling that failure will result in job loss or negative consequences.

15. Have a Measured Plan for
CRITICAL STEP #3
Have a Measured Plan for
Executing Strategy
An organization achieves success in its goals and excellence in its operations not by good fortune or hard work, but by focused effort on the right things.

16. TRANSLATING MISSION INTO STRATEGIC OUTCOMES
Core Values
Vision
Strategy
Balanced Scorecard
Strategic Initiatives
Personal Objectives
STRATEGIC
OUTCOMES

17. 3A - HAVE A BALANCED STRATEGY
To achieve our mission, how must we appear to our students and families?
If we succeed, what will our organization look like to our students and families?
To satisfy our students and families, what processes are needed for us to excel?
To achieve our mission, how must our school grow and improve to meet the needs of our students and families?
Learning & Growth
Processes
Stakeholders
Financials/
Investments
MISSION

18. 3B - THINK STRATEGICALLY (PARALLEL THINKING)

19. 3C - USE LEADING/LAGGING METRICS
S.M.A.R.T. Priority Goal: Over the next 90 days, I will lose 15 pounds by exercising 30 minutes a day.
Lagging
(Summative)
Measuring Weight
(Scale Score)
Leading
(Predictive)
Tracking Exercise (Minutes)

20. POSSIBLE MEASURES (METRICS)
Number of defects, mistakes, rework, complaints
Quality
On time delivery as defined by the customer
Timeliness
Response time, number of tasks completed on schedule
Cycle Time
Number of requests handled, number of claims processed, percentages, financials
Quantity
Cost per person, cost per item/unit
Cost
Percent of favorable responses on surveys
Customer Satisfaction

21. Avoid The Toxic Triangle
CRITICAL STEP #4
Avoid The Toxic Triangle
An organization achieves success in its goals and excellence in its operations not by good fortune or hard work, but by focused effort on the right things.

22. CRAZY PERSECUTORS (Judge) VICTIMS (Entitlement) RESCUERS (Enablers)
TOXIC TRIANGLE
PERSECUTORS
(Judge)
CRAZY
An organization achieves success in its goals and excellence in its operations not by good fortune or hard work, but by focused effort on the right things.
VICTIMS
(Entitlement)
RESCUERS
(Enablers)

23. Relational Health determines school performance.
A CRITICAL ASSUMPTION
An organization achieves success in its goals and excellence in its operations not by good fortune or hard work, but by focused effort on the right things.
Relational Health determines school performance.

24. 3. Evaluate your performance. Adopt an “energizing” mindset –
HOW TO AVOID THE TOXIC TRIANGLE
1. Assume good intent.
2. Make good decisions.
3. Evaluate your performance.
Adopt an “energizing” mindset –
“Even though I don’t feel valued, I will demonstrate respect. Even when I don’t feel respected, I will affirm the value of others.”
An organization achieves success in its goals and excellence in its operations not by good fortune or hard work, but by focused effort on the right things.

25. QUESTIONS?
An organization achieves success in its goals and excellence in its operations not by good fortune or hard work, but by focused effort on the right things.