2. eSignature Today and in the Future
Moderator
Brian Reed
CEO - F&I Express

3. Panelists Daniel Doman, Chief Legal and Privacy Officer, RouteOne LLC
Tim Gill, CEO, Advent Resources
Andy Mayers, Vice President of F&I Solutions, Dealertrack
Jim Maxim, President and CEO, MaximTrak Technologies

4. Agenda History of eSignature – what is it?
Different applications of eSignature in the automotive and non automotive space.
How prevalent is eSignature in the market today.
Challenges of eSignature in the F&I office
Different needs for different parts of the process.
Does the eSignature process need to be a single customer process?
If a single customer signing ceremony is going to take place – where does it take place and who controls it?
This not a formal legal opinion or advice on how your company should use eSignature

5. What is a wet signature?
A wet signature is created when a person physically marks a document. In some cultures this is done by writing a name in a stylized, cursive format (or even a simple “X”) on a piece of paper. Other cultures use name seals to the same effect. In both cases, the word “wet” implies that the signature requires time to dry, as it was made with ink or wax.

6. What is an electronic signature?
Various legal definitions exist for electronic signatures, but the term most generally refers to the acknowledgement or adoption of an electronic message, transaction or document.
A typed name on an electronic form or document
An image of a handwritten signature on a transmitted fax
A personal identification number (PIN) entered into a bank ATM
Clicking “agree” or “disagree” on an electronic “terms and agreements” contract
A handwritten but digitally captured signature made on a touch device, such as a tablet or smartphone (sometimes referred to as a “dynamic signature”)

7. What is a digital signature?
Sometimes referred to as a cryptographic signature, a digital signature is considered the most “secure” type of electronic signature. It includes a certificate of authority, such as a Windows certificate, to ensure the validity of the signatory (the signature’s author and owner).
The parties on either side of a digital signature can also detect whether the signed document was altered or changed in any way that would invalidate it. In addition, electronic messages are signed with the sender’s private decryption key and verified by anyone who can access the sender’s public encryption key; this further ensures that both parties are who they say they are and that the content of the message has not been changed or intercepted.

8. Are different signatures required for different purposes?
The use of wet, electronic or digital signatures is left to the discretion of each party. Since the Electronic Signatures in Global and National Commerce Act (ESIGN) went into effect in 2000, digital and electronic signatures have held the same legal standing as wet signatures. Nevertheless, some organizations and individuals still prefer handwritten signatures.
Legally, there are just a few instances when a wet signature is required. The ESIGN act does preserve the right of a party to use or accept wet signatures even if the documentation in question is electronic. It is up to each organization to create its own policy around signatures.

9. Are there different types of electronic signature?
Yes, the term ‘electronic signature’ is intended to be technology neutral and electronic signatures come in a variety of forms. Indeed a large number of people may be using electronic signatures every day without even being aware that they are doing so. For example, an ‘I accept’ button used when buying goods or services on-line, a PIN number and digital signatures are all forms of electronic signature.