1. Reflecting upon the Dysfunctions of a leadership team
Reflecting upon the Dysfunctions of a leadership team & remaking the team
Presented by
Dr. Xenia Johns & Dr. Dawn Z. Hodges
League for Innovation
Chicago, Illinois
March 23, 2016

2. If you Hate or are offended by EmoJis, best to leave NOW!
Southern Crescent Technical College

3. What is your role at your college?
Describe your team.
Southern Crescent Technical College

4. Southern Crescent Technical College
Technical College System of Georgia
One of 22 Colleges
Griffin, GA (directly south of Atlanta airport)
Serve nine counties (metro to rural)
4,500 Fall enrollment
Adult Education; Allied Health; Arts & Sciences; Business; CIS & Distance Learning; Film; Industrial & Technical; Personal Services & Public Safety.
Southern Crescent Technical College
Southern Crescent Technical College

5. Tuesday morning meetings
8:30 am-10:00 am Senior Leadership meeting
10:30 am-noon Senior Leadership seminar
The 21 Irrefutable Laws of Leadership (Maxwell)
The 7 Habits of Highly Effective People (Covey)
Leaders Eat Last (Sinek)
Necessary Endings (Cloud)
The Five Dysfunctions of a Team (Lencioni)
Tuesday morning meetings
Southern Crescent Technical College

6. The Five dysfunctions of a team
By Author Patrick Lencioni
A Leadership Fable
(2002)
Jossey-Bass, A Wiley Imprint
The Five dysfunctions of a team
Southern Crescent Technical College

7. Setting the stage
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8. The Team Kathryn…The New CEO Jeff…Former CEO, Business Dev.
Mikey…Marketing
Martin…Chief Technologist
JR…Sales
Carlos…Customer Support
Jan…Chief Financial Officer
Nick…Chief Operating Officer
The Team
Southern Crescent Technical College

9. Kathryn JR Jeff Jan Mikey Carlos Nick Martin
Southern Crescent Technical College

10. Their Off-Site Napa Valley, Yountville, CA
Southern Crescent Technical College

11. Southern Crescent Technical College

12. Our Off-Site Brasstown
Southern Crescent Technical College

13. What do we say about our off-site?
Numbers, enrollment, retention
Holding Each Other Accountable
Reporting every week
What to report?
Created the Momentum Report
President was the moderator
Some tension among the team
What do we say about our off-site?
Southern Crescent Technical College

14. The burning Point
The Web-Site

15. “Remember teamwork begins by building trust
“Remember teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability.” Patrick Lencioni
Southern Crescent Technical College

16. Teamwork requires vulnerability
Southern Crescent Technical College

17. “If we don’t trust one another, then we aren’t going to engage in open, constructive, ideological conflict.”
Patrick Lencioni
Southern Crescent Technical College

18. “When there is trust, conflict becomes nothing but the pursuit of truth, an attempt to find the best possible answer.” Patrick Lencioni
Southern Crescent Technical College

19. Southern Crescent Technical College

20. Southern Crescent Technical College

21. Southern Crescent Technical College

22. Southern Crescent Technical College

23. Taking the Team Assessment……Twice!
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24. 1. Team members are passionate and unguarded in their discussion of issues
2. Team members call out one another’s deficiencies or unproductive behaviors
3. Team members know what their peers are working on and how they contribute to the collective good of the team.
4. Team members quickly and genuinely apologize to one another when the say or do something in appropriate or possibly damaging to the team.
5. Team members willingly make sacrifices (such as budget, turf, head count) in their departments or areas of expertise for the good of the team.
Southern Crescent Technical College

25. 6. Team members openly admit their weaknesses and mistakes.
7. Team meetings are compelling, and not boring.
8. Team members leave meetings confident that their peers are completely committed to the decisions that were agreed on, even if there was initial disagreement.
9. Morale is significantly affected by the failure to achieve team goals.
10. During team meetings, the most important---and difficult--- issues are put on the table to be resolved.
Southern Crescent Technical College

26. 11. Team members are deeply concerned about the prospect of letting down their peers.
12. Team members know about one another’s personal lives and are comfortable discussing them.
13. Team members end discussions with clear and specific resolutions and calls to action.
14. Team members challenge one another about their plans and approaches.
15. Team members are slow to seek credit for their own contributions, but quick to point out those of others.
Southern Crescent Technical College

27. Senior Leadership Team 2016
President
Executive Vice President
Vice President for Academic Affairs
Vice President for Student Affairs
Vice President for Administrative Services
Vice President for Advancement
Vice President for Operations
Vice President for IE, IR, and IT
Vice President for Adult Education
Administrative Assistant to the President 10
President
Executive Vice President
Vice President for Academic Affairs (now with Adult Education)
Vice President for Student Affairs
Vice President for Administrative Services
(now with IT)
Vice President For Advancement
Vice President for Operations
Vice President for IE & IR
Director of Marketing
Administrative Assistant to the President 10
Senior Leadership Team 2016
Southern Crescent Technical College

28. And NOW here we are Focusing our Attention on results!!!
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29. Discussion?, Questions?
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30. Using tools, exercises, assessments, and real-world examples.
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31. Contact us @ Dr. Xenia Johns xjohns@sctech.edu Dr. Dawn Z. Hodges
Contact
Southern Crescent Technical College

32. The EnD
Southern Crescent Technical College