1. Rhode Island

2. Topics Eligibility for medical transportation
How to Request Trips and General Guidelines
Levels of Service
Medical Necessity Forms and what we need

3. Who is Eligible for Transportation?
Eligible Medicaid members, including those in a Medicaid Managed Care Plan who have no other means of transportation
Medicaid covered service
Medicaid approved provider
Elderly individuals age 60 years and older residing in their own home to specified locations
Members who live within ½ mile of their medical provider and whose health and mobility permit them to walk ½ mile should walk to the medical provider

4. RI Elderly Transportation Program
Age 60 years and older, not on Medicaid, and;
not getting transport from the RIPTA Ride Program for those in the Americans with Disabilities Act (ADA) transportation program.
Transportation to and from medical appointments, adult day care, meal sites, dialysis/cancer treatment and the Insight Program.

5. Trip Limitations for Elderly Transportation Program Participants
Transport to medical appointments and meal sites should occur so that the pick-up at the residence and the drop-off back at the residence occur between 10 a.m. and 2 p.m. Monday through Friday, excluding state holidays.
This policy does not apply to trips to and from dialysis or cancer treatment facilities, adult day care and to services to and from the Insight Program. These appointments can occur at any time.

6. How Can a Member or Caregiver Request Transportation?
Member reservation line
Online via the Member Services Website:
Trips must be booked 48 business hours in advance. Trips can be booked in advance up to 30 days in advance.

7. How Can a Facility Request Transportation for Their Clients?
Facility Department -
Fax
Facility Services Website –

8. Modes of Transportation
Types of non-emergency transportation
Bus/Mass Transit
Residence and medical facility is within ½ mile of a bus stop
Member can walk ½ mile and can understand common signs and directions
Members over the age of 70 are exempt
2. Ambulatory
Member can walk but is unable to take the bus
Member uses cane, walker, wheelchair but is able to transfer into a vehicle with minimal assist
3. Wheelchair
The member can sit up but cannot walk or transfer, uses a wheelchair, and requires a lift-equipped or roll-up wheelchair van with the assistance of trained personnel