1. OPEN INFORMATION Canada's First Public Sector Institution Open by Default
Fiona Smith Hale, Chief Knowledge Officer
Brian Dawson, Chief Digital Officer
Joanne Burelle, Manager, Information Management Services
May 26, 2016

2. THREE NATIONAL MUSEUMS
CANADA AGRICULTURE AND FOOD MUSEUM
CANADA AVIATION AND SPACE MUSEUM
CANADA SCIENCE AND TECHNOLOGY MUSEUM
“To foster scientific and technological literacy throughout Canada by establishing, maintaining, and developing a collection of scientific and technological objects, with special but not exclusive reference to Canada, and by demonstrating the products and processes of science and technology and their economic, social and cultural relationships with society.”
– Museums Act

4. TRADITIONAL STEWARDSHIP OF KNOWLEDGE IS BREAKING DOWN
Historically, museums have provided “expert” interpretation of public history
Traditional institutional authority is challenged
Digital disruption and social media have transformed expectations

5. CHANGING EXPECTATIONS
Citizens now expect immediate access, participation and engagement
External engagement is driving new information management requirements
Customers
and partners becoming part
of content
ecosystem
Demand for direct access
Mobile access anytime, anywhere

6. PARTICIPATORY HERITAGE
Digital provides the opportunity to create a new type of heritage mandate: participatory heritage
Multiple
voices
Open
Dialogue with citizens
Crowdsourcing
Shared authority

7. Open Government
• April 2012, Canada joined the international Open Government Partnership (OGP)
• The OGP is “a multilateral initiative that aims to secure concrete commitments from governments to promote transparency, empower citizens, fight corruption, and harness new technologies to strengthen governance.”
• 69 countries have joined the OGP since it was founded.
In April 2016, the OGP announced that it will be piloting an initiative to bring 10 sub-national governments into the Partnership, including the Government of Ontario.

8. OPEN HERITAGE LAUNCH PLAN
Pilot – February 1 -29
Portal went “live” February 29
Share with targeted external stakeholders
Treasury Board, Canadian Heritage
Academic (Waterloo, OttawaU, Carleton, York, etc.)
Promo Video: telling the Open Heritage story (in production)
Archives hackathon (Mar 3 - 5, U of T)
Canadian Open Dialogue Forum 2016 (Mar 31 - Apr 1)
Treasury Board Consultations
Open Government, Policy Innovation, CIO Council
Coordinating press release
BRIAN

9. CSTMC’S OPEN HERITAGE VISION
Global leader in participatory heritage
Committed to the Government of Canada's agenda for openness and transparency
Provide open access to research and information assets, in keeping with its mandate to develop a national collection and foster knowledge
Provide access to the knowledge we hold in trust for all Canadians
Share information holdings on the principle of "open by default" 
BRIAN

10. LEADER IN OPEN HERITAGE
First national museum to release collection data as open data, engage in national hackathons
Crowdsourcing Innovation Canada 150 digital storybook of Canadian innovation
Library and archival records online and syndicated in “WorldCat”
First national museum on Google Cultural Institute
Leading in participatory engagement
Part of the Maker
Movement
Curators and educators bringing classrooms into the collection via digital technology
Actively
participating in “doors open”

11. OPEN HERITAGE USER STORIES: RESEARCHER
As a student researcher, I can find the story behind a museum acquisition, providing unique insights for my research thesis.

12. OPEN HERITAGE USER STORIES: CURIOUS CANADIAN
As a Curious Canadian, I can discover the internal information holdings of the museum, allowing me to dig deep into my passion for technology.

13. OPEN HERITAGE USER STORIES: EXHIBITION PLANNER
As an exhibit planner, I can see the projects the museum is working on, so I can plan early to bring the exhibition to my science centre.

14. OPEN HERITAGE USER STORIES: TEACHER
As a teacher, I can discover educational resources that are under development, so I can contact the museum and help shape what will be of value for my classroom.

15. OPEN HERITAGE USER STORIES: AUTHOR
As an author, I can draw upon information that has never been published, allowing me to make Canadian stories of innovation more accessible for everyone.

16. OPEN HERITAGE STRATEGY
Sharing authority: real-time planning and participation by staff with Canadians across Canada
Stronger execution via national partnership, not in isolation
Developing a culture of engagement by all staff at CSTMC
Amplifying a “get things done” mindset
BRIAN
Open as a key step in allowing participation by staff with all Canadians

17. EXECUTION TACTICS PORTAL PROVIDING ACCESS TO KNOWLEDGE ASSETS
Develop information access portal with Open Text
BRIAN
LEVERAGING TECHNOLOGIES ALREADY IN PLACE AT CSTMC
Information Management foundation (CSTMC’s robust implementation of GC Docs - GoC standard IM platform)
Digital Asset Management
BUILD ON AND EXPAND NETWORK OF PARTNERS
Corporate, Government, and Academic

18. OPEN HERITAGE LAUNCH PLAN
Project kick off January 28
Portal “live” February 29
Share with targeted external stakeholders
Treasury Board, Canadian Heritage
Academic (Waterloo, OttawaU, Carleton, York, etc.)
Promo Video: telling the Open Heritage story (in production)
Archives hackathon (Mar 3 - 5, U of T)
Canadian Open Dialogue Forum 2016 (Mar 31 - Apr 1)
Treasury Board Consultations
Open Government, Policy Innovation, CIO Council
Coordinating press release
BRIAN

19. OPEN HERITAGE PORTAL

20. ROLL OUT Open Information in the Government of Canada
Leveraging Technologies Already in Place at CSTMC
Consultations
Threat Risk Assessment
Communication
Measuring Success with Dashboard
Build on and Expand Network of Partners

21. Measuring Success

22. OPEN HERITAGE NEXT STEPS
Thorough testing of portal
Guidance, training and support for staff
Tagging documents, naming conventions
Managing embedded metadata within documents
Empowered employees, distributed responsibility
Identify next document sets
Think now about documents that can be shared
Enhancements to Enterprise
Make new facets available in Enterprise, changes to permissions
Adjustments to how documents are created
Document templates that provide context
Separating sensitive information
Legal, license of use, risk assessment
FIONA

23. CSTMC’s Suite of Portals
Open Archives
Open Data
Open Heritage
Library
Catalogue
Collection online

24. THANK YOU MERCI Fiona Smith Hale , Chief Knowledge Officer
Brian Dawson, Chief Digital Officer
Joanne Burelle, Manager, Information Management Services