1. Is UK public sector transformation imaginative enough?

2. Will something turn up?

3. Key areas of the digital revolution
Ingredients 1 2
Philosophy
Framework 3
Role of Robots 4

4. Ingredients

5. Philosophy

6. In a local authority context
Framework
In a local authority context

7. Role of Robots 1 2 3 Robotic Process Automation Predicative Analytics
Artificial Intelligence 3

8. 1 Improved business processes Improved commissioning through BPR
Robotic Process Automation 1
What is RPA?
Robotic process automation (RPA) is the use of software to complete tasks in the same way that a user does, replacing often manual and labour intensive processes.
Improved business processes
RPA is used where there are high volume transactions that currently have a user or human interaction
Improved commissioning through BPR
Increasing organisational value
Direct benefits are delivered through reduction in processing time and releasing FTEs
Enabler for transformation
Important indirect benefits also are delivered – improving quality, reducing risk and providing better information for analytics 8

9. Predicative Analytics2
The Amazon potential? 9

10. Cognitive Computing Systems Make context computable
Artificial Intelligence 3
Flipping the Lens….
“Our machines should be nothing more than tools for extending the powers of the human beings who use them.”
Thomas Watson Jr
Cognitive Computing Systems
Learn, reason, perceive, communicate and infer as well as compute
Flipping the lens
Make context computable
Creates insight and intelligence for professionals to make better decisions and anticipate needs
Where Next?
Care Assessments?
Benefits eligibility?
Risk Assessment?

11. Will something turn up?
As the prevailing winds of the global economy have changed, so Britain has been buffeted from boom to bust and back again. But how much is our country's economic landscape shaped by the huge forces of international capital - and the hope that 'something will turn up' - and how much by the individual men and women at the heart of our economic policy?

12. Questions
Is the term transformation toxic? Is digital change the only ‘app’ in town? What are the priorities for change? Do we have to innovate more to survive?