1. Welcome to our Presentation Topic
Angelo’s Pizza

2. Our Group member
Abul Asad Saimon
Kazi Nabila
Fatema Binta shahadat

3. Introduction Angelo’s Pizza  Angelo Camero (Bronx, New York)
Became interested in Pizza business during College life
Differences between entrepreneur and manager
Graduation in Marketing
First Pizza store
Attractive decoration and emphasizing in fresh natural ingredients for making pizza.
Angelo as an only decision maker regarding cash, supplies
supervising the service.

4. Product and services of Angelo Pizza
  Appetizers
  Salads
  Pasta Dishes
  Chicken Dishes
  Veal Dishes
  Seafood Dishes
  Wrap
  Juicy Fresh Hamburgers
  Sandwiches
  Desserts
 Beverages

5. Competitor DOMINO’S PIZZA CIRCLE PIZZA PIZZA ITALI ANGELO’S PIZZERIO
PIZZA HUT

6. Objective Findings HR Problem
Prepare a questionnaire appropriate for hiring employee.
To make an idea about employee selection.

7. 5 specific Human Resource errors
No Training Program
No training program for store manager
Wrong assumption
Below average performance in managing store

8. 2. Logical error
Hard to find service oriented courteous people
Fired an employee in front of a customer because of profanity
Leads to unwanted conclusion from the fact
Isolation weakness and might be improved by personality training
3 Failure to recognize employees’ hidden motive
Steal the whole business idea
Employee was stealing Angelo’s business idea.
This employee soon quit and opened up his own pizza store.

9. 4. Trouble in hiring right person
Drawbacks by rushing and making.
To hire the right people for the job.
5. Employee turnover
The restaurant business is particularly brutal when it comes to the turnover. Many restaurants turn over their employees at a rate of 200% to 300% per year.
Angelo was losing two or three employees per month. His employees had to work for a long hour shift and some of his managers have to handle three jobs themselves.
Angelo’s Pizza was high volume store and it requires six employees per store, whereas they only had three or four to run the store.

10. Develop a Structured Interview
Store manager:
Why do you think you want to work here?
What do you think it takes to be a good job?
Tell me about a time you were the leader of a team. What did you enjoy about the experience?
What do you like/not like about the restaurant industry and why?
What do you think it takes to be a good (job title)?
What are you most proud of in your career?

11. Develop a Structured Interview
Waiters and waitress:
What do you love about working in a restaurant? What do you think it takes to be a good job?
What do you know about service and different types of menus?
Have you ever any experience for such kind of job?
What is the most difficult part for being a waitress/waiter?
How can you explain menu items before customers? 
How can you handle a problematic customer?
Why do you want to join us?

12. Develop a Structured Interview
Pizza-makers / counter people:
Why should we choose you for this job?
Do you have any earlier work experience?
What does the word “pizza” mean to you?
What are your strengths?
What about weaknesses?(More than just two)
Explain more about your hobbies?
Do you have any ideas how to make our pizza business better?

13. Prepare job description and person specification:
Advertising the vacancy
Managing the response
Short-listing
Arrange interviews
Conducting interview and decision making
Recruitment Cycle

14. Recommendation & Suggestion
Angelo first needs a business strategy.
Recruiting the wrong employee can be very costly for any restaurant.
Angelo needs to develop a screening process for applicants .
Angelo needs to develop a set compensation packages for both wages and benefits.
Hire right person for the job.

15. Recommendation & Suggestion (cont.)
Never believe a person will be a qualified manager just because he worked with you .
Develop Training program.
Logistics plays an important role as well as effectual management.
Develop a structured interview form.

16. Conclusion
Angelo first needs to start a business strategy. A business plan will outline his strategic goals and help Angelo to determine the employees he needs to develop. Angelo could produce better applicants if he were more specific as to the requirements of the position. By doing so, Angelo will recognize his needs and skills required to fulfill the job.

17. Thank You Ever one
to Join with us!