1. Course topics The Kronos InTouch terminal:
Overview of the Kronos InTouch Terminal
Navigating the Kronos InTouch Terminal
Using the Soft Keys
Rejected Punches

2. What is the Kronos InTouch Terminal?
The terminal is like an Automated Teller Machine (ATM). It helps you:
Get the information that you need when you need it
View and manage your own information, including
View Timecard
Enter Department Transfers
Fri May 12, :49AM
Add Punch
Delete Punch
Cancel Meal Deduction
Review Punches
View Accruals
View Schedules
View Timecard
Approve Timecard

3. How to Use the Terminal
Badge Slot/ Proximity Reader May be a bar code, magnetic stripe, or proximity reader
Indicator Lights Green indicates the terminal successfully read a badge
Red indicates when the terminal does not successfully read a badge
Yellow indicates whether the terminal is receiving power
English
Français
Español
Fri May 12, :49AM
Soft Keys Press soft keys to perform transactions such as labor transfers
Add Punch
View Accruals
Delete Punch
View Schedules
Cancel Meal Deduction
View Timecard
Navigation Keys Use these like cursor keys to move within fields and menus on the display
Review Punches
Approve Timecard

4. How to Swipe a Badge
If your terminal uses badges with a bar code or magnetic stripe:
Hold the badge so that the bar code or magnetic stripe is facing the badge reader
Swipe the badge through the reader from top to bottom
If the punch is successful, the terminal emits a tone and indicator light flashes green
Add Punch
Delete Punch
Cancel Meal Deduction
Review Punches
View Accruals
View Schedules
View Timecard
Approve Timecard
English
Français
Español
Mon June 12, :30 PM

5. How to Navigate the InTouch Terminal
In this topic, we will review:
Accessing soft keys
Accessing multiple pages
Reviewing company messages
Accessing tasks
Stepping Up/Down on a screen
Accessing the Alpha Numeric keyboard
Reviewing the Status icons

6. How to Navigate the InTouch Terminal
To select a soft key, press the corresponding icon
Mon June 12, :30 PM
Department Transfer
Job Transfer
Charge Activity
Call Back Activity
View Timecard

7. How to Navigate the InTouch Terminal
Use the left and right arrows to access multiple pages
The indicator on the bottom lets you know how many pages are available, and what page you are currently viewing
Mon June 12, :30 PM
Department Transfer
Job Transfer
Charge Activity
Call Back Activity
View Timecard

8. Reviewing company messages
Your organization may display important messages or recognize an employee of the month in the Messages area
Job Transfer
Charge Activity
Call Back Activity
Welcome to Johnson Memorial Medical Center!
Mon June 12, :30 PM
Department Transfer
View Timecard

9. How to Use Soft Keys
This topic explains how to use the following soft keys:
Call In
View Timecard

10. Call In Press the Call Back Activity soft key. Swipe your badge
The terminal responds with a message.
Mon June 12, :30 PM
Department Transfer
Job Transfer
Charge Activity
Call Back Activity
View Timecard
Callback 1
Fri May , 1:00 PM

11. View Timecard Online Press the View Timecard soft key.
Swipe your badge.
Mon June 12, :30 PM
View Time card
Department Transfer
Job Transfer
Charge Activity
Callback Activity
View Timecard

12. View Timecard Online (Continued)
To select a time period, press the soft key that corresponds to the period of time for which you want to view timecard information.
If there is no information to show, a message tells you this.
If information is available, the timecard appears. To scroll, use the up and down arrow keys.
View Timecard | Barry, Jennifer
View Timecard | Barry, Jennifer

13. What Happens if My Punch is Rejected?
This topic explains common errors you might see:
Error reading badge
Unknown home employee
Punch rejected

14. Error Reading Badge Data
Error message number is [NGT 01-1]
Possible reasons for this error:
You may not have swiped the badge properly. Try again.
If you are swiping correctly and continue to see this error, the quality of the badge may be the problem. Contact Security Administrator.

15. Unknown Home Employee
Error message number is [NGT 06-2 ({failureCode})]
Possible reasons for this error:
You are a new employee and your information has not been sent to the terminal yet. Contact your HR Administrator. Refer to the message number and then provide the failure code.
You recently replaced your badge. Your new badge number has not been sent to the terminal yet. Contact Security Administrator.

16. Punch reject (xxx) Error message number is [NGT 04-1 ({failureCode})]
Possible reasons for this error:
You entered a punch earlier than what your schedule permits (109)
You entered a punch later than what your schedule permits (110)
Your punch interpretation rule has not been sent to the terminal. Contact your Kronos system administrator. (102)
Unscheduled IN punch (108). The terminal does not have a valid schedule for you; see your Kronos system administrator. Refer to the message number and the provide the failure code.