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Washington State Patrol eDUI Integration Application Project
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Agenda Introductions Project Business Case & Stakeholders
Complexity of a DUI Arrest Business Objectives & Outcomes Strategy Execution Overview Implementation Approach Break Design, Technical, & Training Artifacts Q & A
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Company Overview Sierra-Cedar, Inc. Approximately 960 employees
Corporate office in Alpharetta, Georgia Sierra-Cedar + Sierra Systems (Canada) = Sierra-Cedar Group, Inc. One of the largest independent North American IT services companies Approximately 2000 professionals Over 165 Justice Team members Goal: Deliver industry-focused client success by providing consulting, technical, and managed services for the deployment, management, and optimization of next-generation applications and technology.
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Justice & Public Safety (JPS) Competencies
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JPS Clients & Affiliations
Sample JPS Clients Professional Affiliations Los Angeles PD Int’l Assoc. of Chiefs of Police Oakland PD IACP - Law Enforcement Info Mgm’t New Orleans PD MCCA/MCSA King County Dept. of Judicial Admin. IJIS Institute WA Administrative Office of the Courts NA Justice Info Systems Los Angeles Superior Court Corrections Technology Association San Mateo County Integrated Justice 30+ IEPD/NIEM Schemas (DOJ OJP) Integrated Law & Justice AOC Shelby County (TN) Integrated Justice
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Project Business Case & Stakeholders
Data indicates a decrease in DUI arrest and an increase in DUI collisions Changes in law include: Search Warrant for Blood Legalization of Marijuana Blood tests eclipse breath tests Officer feedback regarding the administrative complexity and increased time Stakeholders feedback related to quality and process Over the past decade the process of locating, arresting and documenting a DUI arrest has become increasingly complex and arduous for the officer, courts, DOL and many other stakeholders. Many of the deficiencies can be attributed to the use of a predominantly paper system. The operation involves excessive processing times that can largely be attributed to duplicative data entry and administrative routing requirements. In addition, incorrect and/or incomplete information continues to jeopardize prosecution, license suspension, cost recovery and at its worst public trust. The next slide exemplifies the complexity of a DUI arrest.
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Complexity of a DUI Arrest
See RFP Response p10
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Business Objectives & Outcomes
Create a Lean electronic process integrated with SECTOR that: Eliminates duplicate entry of information (Time) Validates required information prior to advancing in the process (Quality) Auto routes information (Process) Provides data retrieval for reporting (Data Driven Decisions) The WSP Field Operation Bureau has applied for and been granted a $640,000 grant from the WTSC. The grant has been approved and will fund an IT project manager and two programmers. The expectations are that the team/vendor will be hired and in place by the time of funding (October of 2016). They will have one year to complete the work and an additional year of maintenance as part of their contract.
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Strategy Build a DUI application that integrates with SECTOR
Collect and Report DUI Information to support each DUI CASE Create a statewide DUI database Acquire a vendor to build a DUI module that integrates with SECTOR Build application Warranty and 5-year support and maintenance Use SECTOR capabilities to support DUI use cases Integrate with SECTOR Back-office database Use Mobile SECTOR client Use JINDEX to exchange DUI Data (future) Use SECTOR audit facility
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Execution Overview Initiation & Planning Solution Concept of Operation
Customization & Configuration Business Integration Acceptance & Implementation Ongoing Support & Maintenance This phase includes various management plans, a roles and responsibility matrix, a detailed project schedule, a deliverable list and timing, an issue/decisions log and a risk identification list. This phase will consist primarily of Discovery and Design activities and deliverables such as project management planning and the development of concept of operation, SECTOR Integration, and interface solution specifications. This phase enables the optimization of the eDUI solution to the specific needs of the WSP. It will consist of a solution configuration plan and three application demonstrations. This phase provides organizational readiness through a multi-platform approach. Specific deliverables will provide a business concept of operations, user documentation, a knowledge transfer plan, training needs assessment and strategy and training survey results. This phase will be comprised of testing and go-live activities and deliverables including the system integration test plan and reports, the UAT plan and reports, the implementation plan, the As-Built documentation and the project closeout report. Sierra-Cedar keeps a dedicated team of Justice and Public Safety consultants and personnel to provide top level maintenance and support, tailored to the unique nature of each client’s operational environment.
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Implementation Timeline
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Implementation Approach
Solution Specification Customization & Configuration Business Integration Acceptance & Implementation Sierra-Cedar Develop Project Management Plan Develop system and integration specifications and designs Develop eDUI Solution Build Plan Develop and demonstrate iterations 1, 2, and 3 Develop Concept of Operations, User Documentation, & Knowledge Transfer Plan Develop Training Needs Assessment, Training Strategy Develop and execute System Integration Testing Plan Develop User Acceptance Test Plan, Test Report, and System Implementation Plan Develop System As-Built Documentation Washington Collaborate on Project Management and planning material Participate in workshops and provide feedback on deliverables Validate eDUI Solution Build Plan Participate in iteration demonstrations and provide feedback Review and provide feedback on deliverables Arrange and participate in user training Develop User Acceptance Test Cases and prepare Test Data Execute User Acceptance Test Cases and log/re-test defects Migrate eDUI System to Production
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Break
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Washington State Patrol eDUI
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Requirements & Design Approach
Job Shadowing SCI’s Business Analyst and Solution Architect will participate in Ride-alongs to observe the DUI process in the field. The primary objective of these Ride-alongs is to contextualize the as-is business process. Requirements Workshops SCI will facilitate a series of business and technical workshops to confirm WSP’s requirements and generate the Requirements Traceability Matrix (RTM). This matrix will be used to track the requirements throughout the project. Design Workshops SCI will facilitate a series of design workshops to elaborate the solution design with input from WSP. Our design approach is predominately iterative with opportunities for feedback from the business throughout the process.
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Concept of Operations (Design Specification)
Workflows SCI will document the current state workflows and future state workflows to be supported with the new eDUI solution. Use Cases SCI will document the requirements in the form of Use Cases that show the roles, activities and system interactions for the components of the solution. Design Specifications SCI will produce comprehensive documentation that includes the user interface designs, screen behaviors, business rules, interface specifications and report designs. There will also be a Solution Architecture Document that outlines the technical solution.
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Technical Architecture & Development Artifacts
SCI will produce a Solution Architecture Document (SAD) and Interface Specification that will describe: How the eDUI solution will work within the existing SECTOR framework Development approach (iterations, releases and system testing) Development and testing tools Interfaces Group A Forms Single Test Exchange Group B Forms Reports Back Office document search DUI Statistical Report Group A Exchanges Group C Forms Group A / B Forms finalization Reports finalization Group A / B / C Data Exchanges Iteration 1 Iteration 2 Iteration 3
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Solution Demos Interactive Design
SCI will create a web site to deploy the eDUI design before development begins. The design web site will be made available to project members to access and review. Development Demos Throughout the development cycle, after each iteration, SCI will schedule a formal demonstration of the eDUI solution. Not sure this slide is necessary. Sierra-Cedar, Inc.
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Testing Integration Testing
SCI will develop and execute test cases to verify that eDUI works seamlessly within the SECTOR framework. System Testing SCI will develop & execute test cases to ensure that the eDUI solution meets the functional requirements defined in the Requirement Traceability Matrix. User Acceptance Testing (UAT) Finally, WSP will develop & execute test cases (based on typical scenarios) to verify that the solution meets your requirements. Unit testing: Unit testing is focused on testing components of the solution and ensuring each component functions as expected. Unit testing is performed by the development team responsible for the configured system and will be completed by each vendor contributing to the overall solution. Integration testing is used to confirm functionality of the solution once components are combined and stable. Integration testing is completed by the test team and requires coordination across vendor systems. For example, testing an exchange will include triggering the exchange from the sending system and confirming the data is available in the consuming system as expected. User Acceptance testing is used as the final confirmation that the system will function as required from the end user’s point of view. The test cases used during User Acceptance Testing are based on actual business cases and are executed by the end users that will use the system as part of their day-to-day activities. For example, a test case defined by Shelby County end users could be to complete a booking for an individual arrested on a warrant issued by the court for an existing court case.
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Training Artifacts Training Needs Assessment Training Strategy
Identifies user groups requiring training and the components of the solution they require training on. Provides high level time estimates for training delivery. Forms the basis of the security matrix. Training Strategy Provides details about how the training will be delivered including; Training Objectives Training Schedule Delivery Method Training Evaluation Tool Training Survey Results Provides the results of the training evaluation completed by training participants.
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Questions?
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Pattern for San Mateo Superior Court - Sample Schedule
Sample Schedule for NIEM Translation Activities Model Effort by Team (per exchange): County hrs. Tyler 176 hrs. SCI (out) 96 hrs. SCI (in) 136 hrs. Option to have SCI assist with Requirements & Design Thank You
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Appendix
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Washington State Patrol eDUI Project Team
WSP eDUI Steering Committee Garth Strandberg VP - JPS Mike Zanon Account Manager Tania Johnson SECTOR Program Manager Trevor Kimberlin Project Manager WSP eDUI Technical Team Paul Litton Technical Architect Carrie Young Designer / Business Analyst Scott Huling Business Integration Lead .NET Developers Application Tester Training Analyst SQL Server Developers Design Analyst Trainer Data Analyst
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