1. SERVICES WHAT WE DO BUSINESS OPTIMIZATION
Business Facilitation + Consulting
HR Transformation + Leadership
Change Enablement +Transformation
Culture Development
Client Advisory + Support
Executive Coaching + Development
Permanent Recruitment
Graduate Recruitment
Outsourcing
Insurance
Background Checks
Training + Development
Retreat/Offsite Facilitation
BUSINESS OPTIMIZATION
We can help small, medium-sized and large Companies to improve their performance and increase their profits through operational competency and strategy development. We perform diagnostic audits for Organizations, products and services and propose tangible solutions for sustainable growth.
MARKET PENETRATION
We can assist companies or brands to penetrate new markets or customer segments within the Nigerian and African markets. We can provide strategic support to leverage maximum growth opportunities. Through the audit of current organizational processes, actions are recommended to improve performance, set strategies to open new markets, promote brands, find staff and partners, and improve the clients’ ROI. Acting as partners, we assist our clients in the implementation of our recommendations.

2. METHODOLOGY - THE IMC CONSULTING MODEL
OUR CULTURE
METHODOLOGY - THE IMC CONSULTING MODEL
The IMC Consulting Model usually begins with an initial period of intense work - Whether it is the development of a strategic plan to the mapping of organizational processes. At an appropriate stage, we often conduct a knowledge transfer to the in-house Client resources to enable them to take over the process using newly-acquired skills.
The intention is to ensure that our most powerful sales tool is the references of our Clients (even though we will get involved in marketing campaigns). The best way to ensure this strong client advocacy is to ensure our time and our client budgets are spent on the most intensive and value added areas.
OUR APPROACH
Engage managers and stakeholders to complete the needs analysis and identify objectives that will drive business results.
Conduct a holistic research and competitive analysis to determine opportunities and key success factors.
Provide tangible solutions, recommendations and strategies aligned with the project goals.
Group facilitation and/or collaboration where needed in meetings and cross-functional teams, through Skype, Face Time, or Face-to-Face.
Communication of the project to recap decisions made.
Whether we are leading the team, or, are part of it, our main focus is ensuring a world-class execution.

3. OUR CULTURE FEATURES OF THE IMC METHODOLOGY CLIENT-SPECIFIC APPROACHES
Fact based
Rigidly structured
Hypothesis driven
Our engagements are very tailored to the specific client situation.
Our hallmark comes from our ability to be highly effective and productive in a very short amount of time
We are NOT a traditional consulting Firm (i.e where senior partners sell engagements; and Junior consultants do the work)
We are a small group of highly experienced thought leaders and practitioners in the arena of Strategy Management, Human Resources Management, Financial Services and Organizational excellence.
For Clients, where the requirements are very clear – we develop the project approach, kick-off, and proceed directly into the engagement.
For other Clients, where the real needs are not clear - we spend a certain time frame (ranging from days to weeks) conducting a thorough diagnostic assessment. This can take several different forms. At the conclusion, a clear statement of the challenge and goal is delivered, along with a delivery strategy.
Some Clients simply require education, which may later lead to emerging consulting needs. In such situations, we simply provide an executive-level seminar on Strategic Planning and Strategic Execution methodologies.

4. imC consulting engagement lifecycle

5. START MIDDLE END Brief Proposal Kick off meeting Consultations
Analysis & Critical Thinking
Brief
Proposal
Kick off meeting
Consultations
Update Meetings / Key Milestones
Draft Deliverables
Final Deliverable
Close-down
Understanding of the problem
Proposed methodology
Timescales
Agreed outputs
Rates
Terms & Conditions

6. We ask ourselves:
“What is going on here?”

7. We NEVER assume that we have the answer from the beginning...

8. …We keep a very open mind from the start – mindful that we are dealing with limited information to begin with…
Exercise designed to help participants get all the good (and bad ideas) out of their head and into a more constructive format

9. …So we hypothesise based upon our experience + factual data…

10. Technical mastery is important

11. But ultimately we must build a trust-based relationship
“You don’t get the chance to employ advisory skills until you get someone to trust you enough to share their problems with you”

12. GIVE ADVICE EFFECTIVELY
EARN TRUST
BUILD RELATIONSHIPS
GIVE ADVICE EFFECTIVELY

13. EARNING TRUST If you say you are going to do something... do it!
Care about
their
problem
Remember the client knows more about their business than you
MANAGE EXPECTATIONS
Know when you are outside your area of expertise
EARNING TRUST
If you say you are going to do something... do it!
You can be creative with the truth but NEVER lie
Don’t be afraid to manage the elephant in the room
Practice the art of thinking 3 questions ahead

14. GIVING ADVICE EFFECTIVELY
You are there to make the client’s life easier not harder
Never ‘tell’ someone what to do
Not enough to be right – you must be helpful!
Remember it is the client’s decision not yours
Express potential solutions as options
GIVING ADVICE EFFECTIVELY
Ensure the client remains the centre of attention
The client should feel like they have come up with the solution
Be mindful of internal politics in determining options
That doesn’t mean you can’t exercise professional opinion
Provide clear rationale for each option

15. BUILDING RELATIONSHIPS
Listen and understand... I mean really listen
You have 2 ears and 1 mouth, use them in that order
Earn the right to offer advice
BUILDING RELATIONSHIPS
Show an interest and establish (genuine) rapport
Let the small stuff go...
Set clear goals and outcomes
Research them and their background
Manage the engagement effectively

16. Contact Us Coscharis Plaza (2nd Floor), 68A Adeola Odeku Street,
Victoria Island, Lagos, Nigeria