1. Chapter 1 Leadership and Management

2. Objectives
Describe the characteristic differences between X and Y leaders.
List the core components for effective management.
Identify critical emergency service topics that require the attention of leadership based on the Firefighter Life Safety Summit.

3. Case Study
Review and discuss the case study.

4. Introduction

5. Leadership

6. Seven Core Components of Effective Management
Have foresight.
Get people to do things that the organization needs done.
Lead by example.
Supervise, inspire, and train personnel.
(Continued)

7. Seven Core Components of Effective Management
Create self-initiative.
Support the team.
Get staff to follow the leader.
Get things done.

8. Qualities of Effective Leaders
Have integrity.
Display initiative.
Be authoritative.
Have insight.
Maintain interest.
(Continued)

9. Qualities of Effective Leaders
Accept responsibility.
Do not show favoritism.
Sustain staff intensity.
Access and share information.

10. Management Culture

11. Leadership and Management’s Major Goals for Driving Topics
A safe and timely response to the scene
Safe transportation to the most appropriate medical facility
Smooth and comfortable transportation

12. Leadership and Management’s Major Goals for Driving Topics
Driving performed with due regard
Maintaining a safe driving environment

13. Observation and Enforcement

14. Training and Education

15. Firefighter Life Safety Initiatives

16. Firefighter Life Safety Initiatives
Review and discuss the 16 initiatives.

17. Case Study Recap
As the management and leadership in your organization, you must:
Strive to reduce the risk of property damage and injury to civilians and emergency response personnel.

18. Case Study Recap Your personnel should be:
Vigilant in their recognition of all hazards and exposures associated with negotiating intersections, particularly those with negative right-of-way.

19. Case Study Recap
Drivers must constantly monitor and reduce the amount of risk and exposure.
Safe arrival at the emergency.
Provide ESO team with the tools to do the job.

20. Summary The ability to lead
Understanding the roles and responsibilities of leadership, management, and supervision
Nothing more important than personnel

21. Summary ESO culture. Proper selection of drivers.
Sound policy with supporting doable procedures.
Quality education and training.
Competency based testing, and continuing education.
Culture must be created at the top.