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Consumer Protection Attitude Inventory
Business Law
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Before we begin a discussion of laws protecting the consumer, take stock of your attitudes illustrated in the following inventory. Read each statement and decide how you feel about it – agree, disagree, or undecided.
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Attitude 1 Consumers have no choice in the marketplace.
Agree Disagree Undecided
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Attitude 2 Business cannot serve consumer interests and make reasonable profits at the same time. Agree Disagree Undecided
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Attitude 3 Economic conditions affect both the earnings and the spending of individuals. Agree Disagree Undecided
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Attitude 4 Values have little to do with economics.
Agree Disagree Undecided
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Attitude 5 Your spending choices are one expression of your values and goals. Agree Disagree Undecided
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Attitude 6 For every right the consumer enjoys, there is a related responsibility. Agree Disagree Undecided
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Attitude 7 Consumer rights are of little interest to business or government. Article on government involvement Agree Disagree Undecided
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Attitude 8 Each time you spend money for one thing, you are giving up other things you could buy for the same amount. Agree Disagree Undecided
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Attitude 9 It becomes more difficult to make rational choices as the number of products and ways of selling them increase. Agree Disagree Undecided
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Attitude 10 Intelligent consumers find out all they can about goods and services before buying, particularly when making a major purchase. BBB Website Agree Disagree Undecided
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Attitude 11 Sound consumer information about products and services is available from a variety of sources. Agree Disagree Undecided
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Attitude 12 Many consumer problems could be avoided if consumers and business would communicate more fully with each other. Agree Disagree Undecided
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Attitude 13 Consumers frequently go unprotected because they are not aware of their rights and the recourse available to them. Agree Disagree Undecided
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Attitude 14 New and stronger laws are needed to provide adequate consumer protection. Agree Disagree Undecided
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