1. Catering Contract Tender
Perins School
Catering Contract Tender

2. Perins catering contract benchmarked for quality, value & improvement opportunities..
Objectives
Review opportunity to improve value, quality & dining experience
Student and staff wellbeing
Improvements in behaviour & cleanliness
Improvements in academic performance potential
Hampshire Framework tender process: 8 proposals received
Initial shortlist based on value, quality & innovation 4 presentations
Student visits, feedback and nutritional analysis
Follow up clarification meetings
Stakeholder input: Pastoral, Governors & P.E. Dept.
Award 4 year contract to Innovate: 3 year option to extend
Complete TUPE process by 26th August 2013
Implement investment programme in time for 2014/15 academic year
Approach
Recommendation

3. Benefits of proposed recommendation..
From:
Negative student & staff feedback on food proposition & appearance
Friendly Staff
Disorganised queue management; congested main service counter
All meals served in takeaway containers: consumption generally outside or in classrooms
To:
Positive student feedback at Westgate School; brand identify introduced without detriment to multi-use hall
Cultural change leadership: Appointment of Chef Manager
Queue management improvements; distributed service model & self-service barcoded payments
Hot plated meal option for consumption in dining hall; all available tables made available

4. Benchmarking summary.. Current Proposals HC3S HC3S Innovate Caterlink
Price Benchmark
Hot
Cold
Deal
£1.10
£1.40
£2.00
£1.10
£1.40
£2.00
£1.60
£1.20
£2.00
£1.60
£1.20
£2.00
Food Quality
Dining
Queuing
Student Feedback
4-yr Financial Return A B -
£24.0k
£23.4k
(£8.6k)
£52.0k
(£6.0k)
£17.3k
(£2.7k)
A: Value of upfront investment & projected profit share less equipment maintenance & banking
B: Excludes investment

5. Main counter redeveloped
Branding, decoration & signage
Self service: hot & cold
Queuing improvement
Barcode & self-payment
Additional staff: Chef Manager
Optimal seating capacity
Plated hot meal option: clearing station