1. TRAVEL
UNIT 4

2. GUESS THE MISSING WORD. DO YOU AGREE WITH THIS STATEMENT?
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre
‘He who lives, sees much, he who t_______________ sees more.’
Arab proverb

3. STARTING UP – HOW DO YOU FEEL ABOUT TRAVELLING? – CB, p. 36
How often do you travel? Where do you like to go? Do you ever travel on business?
Expressing likes☺ and dislikes☹  How would you grade the following phrases?
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre
▪I love ▪I enjoy ▪I hate... ▪I can’t stand...
▪I like ▪I don’t mind ▪I adore...
▪ I’m keen on ▪I quite like...

4. STARTING UP – HOW DO YOU FEEL ABOUT TRAVELLING? – CB, p. 36
ALTERATION DICTATION – When you travel, which of the following do you like or not like? Write sentences that are true for you using the phrases from the previous slide. Then compare your answers.
Can you add any others?
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre
checking in
waiting for luggage
going through security checks
speaking a foreign language
packing a case
being away from home
travelling to the airport/station
meeting new people
flying
eating new food

5. STARTING UP – LISTENING – CB, p. 36
Listen to extracts 1-8. Where (a-e) can travellers hear or say these things?
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre
in a taxy
at an airport
at a railway station
at a hotel
on a plane

6. VOCABULARY – TRAVEL DETAILS – CB, p. 37
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre
TASK A – Listen to the four parts of the recording and answer the questions for each part.
TASK B – DOMINOES – Match the verbs with the correct phrases. Then, put actions 1–10 in the correct order.
TASK D – Unscramble the words below, connected with TRAVELLING. Then, complete the sentences.
HANDOUT – Do the additional vocabulary tasks.
TASK E – Read the role cards and role-play the situation with a visitor to your company.
▪libl ▪nkoboig ▪alcl ▪recnte ▪hiflgt ▪gaulgge ▪rpssapot ▪dossapwr ▪niaeersvto ▪tiercep ▪tesa

7. LISTENING – A BUSINESS TRAVELLER – CB, p. 38
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre
PART 1 – Listen to the first part of the interview with Liz Crede and answer the questions in TASK A in the CB. Then, do the TASKS A (matching) & B (T/F) in the HANDOUT.
Liz says she likes flying busienss class and she likes satying in the same hotel. Can you predict why she likes doing those two things?
PART 2 – Listen to the second part
of the interview and check your
answers. Then do the TASKS C & D
in the HANDOUT.
In pairs, discuss where you would most like to go for a business conference, and why?

8. LANGUAGE FOCUS 1 – CAN / CAN’T – COMPLETE THE RULES.
We use CAN to talk about A ____________.
He can write computer programs.
He can’t speak German.
She can fly a helicopter.
We use CAN to ask for P_____________, and also to
give or refuse P_____________.
Can I make a phone call, please? Of course, you can.
Can we park in this space? Sorry, you can’t. It’s reserved.
We use CAN to talk about what is P____________.
Can you come next Thursday? I’m afraid I can’t. I have another appointment.
Can we put another desk in here? No, the room is too small.
We do not use ____________ after CAN.
She can to ride a motorbike.
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre

9. LANGUAGE FOCUS 1 – CAN / CAN’T
We use CAN to talk about ABILITY.
He can write computer programs.
He can’t speak German.
She can fly a helicopter.
We use CAN to ask for PERMISSION, and also to
give or refuse PERMISSION.
Can I make a phone call, please? Of course, you can.
Can we park in this space? Sorry, you can’t. It’s reserved.
We use CAN to talk about what is POSSIBILITY.
Can you come next Thursday? I’m afraid I can’t. I have another appointment.
Can we put another desk in here? No, the room is too small.
We do not use TO after CAN.
She can to ride a motorbike.
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre

10. LANGUAGE FOCUS 1 – CAN / CAN’T – CB, pp. 38 & 39
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre
In pairs, talk about the special skills or abilities that you possess.
TASK B – Put this dialogue into correct order. Then listen and check your answers.
Which functions of CAN / CAN’T do you notice in the dialogue?
TASK F – Complete the that Judith writes to Sabrina about the arrangements.
TASK G – Work in pairs. Study your role cards and role-play the situation.
I can... / I can’t...

11. READING – BUSINESS HOTELS – CB, pp. 40 & 41
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre
TASK A – What kind of hotel do you like to stay in when you are on holiday or on business?
TASK B – Tick (√) the facilities you expect to find in a business hotel.
beauty salon
health club
concierge desk
gift shop
childcare service
restaurants
business centre
tennis courts
coffee shop
other?

12. READING – BUSINESS HOTELS – CB, pp. 40 & 41
TASK C – Underline the words from TASK B in the text about the Hilton Tokyo.
QUESTION DICTATION – Write questions for answers about the Hilton Tokyo.
TASK D – Take turns and answer the questions about
the Hilton Tokyo. A: Can you check s in your
room?
B: Yes, you can.
TASK E – Answer the questions
about the text.
TASK F – Match the words on
the left to the words on the
right to make word partnerships
from the text.
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre

13. LANGUAGE FOCUS 2 – THERE IS / THERE ARE – CB, p
LANGUAGE FOCUS 2 – THERE IS / THERE ARE – CB, p. 41 – FILL IN THE MISSING VERB FORMS.
We use there is (not) a + singular noun to say that something exists or doesn’t exist.
There ________ a coffee machine on the second floor.
There ________ (NOT) a swimming pool in this hotel.
With plural nouns, we use there are with some in positive statements, and there are not with any in negative sentences.
There ________ some people in the room.
There ________ any flights on Sundays.
We use is there / are there + a / any to ask a question.
________ there a message for me?
________ there any baggage?
________ there any good nightclubs in the city?
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre

14. LANGUAGE FOCUS 2 – THERE IS / THERE ARE – CB, p. 41
We use there is (not) a + singular noun to say that something exists or doesn’t exist.
There is a coffee machine on the second floor.
There isn’t a swimming pool in this hotel.
With plural nouns, we use there are with some in positive statements, and there are not with any in negative sentences.
There are some people in the room.
There aren’t any flights on Sundays.
We use is there / are there + a / any to ask a question.
Is there a message for me?
Is there any baggage?
Are there any good nightclubs in the city?
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre

15. LANGUAGE FOCUS 2 – THERE IS / THERE ARE – CB, p. 41
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre
TASK A – Complete the sentences with the correct form of there is / there are.
HANDOUT – Do the additional tasks.
TASK B – In pairs, ask and answer questions about the facilities at the Hilton Tokyo.
A: Is there a health club?
B: Yes, there is.
TASK C – Work in pairs. Study the role cards and role-play the situation.

16. RECEPTIONIST/SALES EXECUTIVE
BUSINESS SKILLS – MAKING BOOKINGS AND CHECKING ARRANGEMENTS – COMPLETE THE USEFUL PHRASES.
RECEPTIONIST/SALES EXECUTIVE
CALLER / CUSTOMER
Hello, Capri Hotel. How can I h you?
I can give you a s / d room on the first floor.
Is that single (BrE) / one way (AmE) or r (BrE) / round trip (AmE)?
So, that’s a single room for two n , the 4th and 5th.
So, that’s a round-trip b class ticket from London Gatwick to New York.
Can I have your credit card d , please?
And what are the last three d of the security number on the back of the card?
What time do you expect to a ?
Could you r that, please?
I’d like to b a room from Tuesday the 4th to Thursday the 6th.
I’d like to book two t to New York, please.
How much is it p..... night?
Is there a r in the hotel?
Is there a car p ?
Is there a pick-up s ?
Can I p with American Express / Visa?
It’s a Visa card. The n is...
The e date is...
What time does the f arrive?
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre

17. BUSINESS SKILLS – MAKING BOOKINGS AND CHECKING ARRANGEMENTS
RECEPTIONIST/SALES EXECUTIVE
CALLER / CUSTOMER
Hello, Capri Hotel. How can I help you?
I can give you a single / double room on the first floor.
Is that single (BrE) / one way (AmE) or return (BrE) / round trip (AmE)?
So, that’s a single room for two nights, the 4th and 5th.
So, that’s a round-trip business-class ticket from London Gatwick to New York.
Can I have your credit card details, please?
And what are the last three digits of the security number on the back of the card?
What time do you expect to arrive?
Could you repeat that, please?
I’d like to book a room from Tuesday the 4th to Thursday the 6th.
I’d like to book two tickets to New York, please.
How much is it per night?
Is there a restaurant in the hotel?
Is there a car park?
Is there a pick-up service?
Can I pay with American Express / Visa?
It’s a Visa card. The number is...
The expiry date is...
What time does the flight arrive?
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre

18. BUSINESS SKILLS – MAKING BOOKINGS AND CHECKING ARRANGEMENTS – CB, p. 42
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre
TASK A – Simon is flying to Rome on business. Listen to the phone call and choose the correct answers to the questions.
TAK B – Study the situation and role-play the telephone call using the phrases for making booking and checking arrangements.
TASK C – Study the role cards and role-play the telephone call using the same phrases.

19. CASE STUDY – THE GUSTAV CONFERENCE CENTRE – CB, p. 43
CASE STUDY – 1) Read the background information about the Gustav Conference Centre and the companies that need their services.
2) Listen to the conversation with the conference
organiser from JooC
Designs and note down
their requests.
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre

20. CASE STUDY – THE GUSTAV CONFERENCE CENTRE – CB, p. 43
3) TASK – You’re the Manager of the Conference
Centre. Role-play the phone calls with the conference
organisers, saying what you can offer them and
discussing the possible problems.
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre
We can offer you the...Room.
It has a seating capacity of 100.
There is a large screen, but...

21. CASE STUDY – THE GUSTAV CONFERENCE CENTRE – CB, p. 43
WRITING – You are a receptionist at the Conference centre. Choose one of the companies and write an to their conference organiser, confirming the details of their stay. Include the following:
the date of arrival
the date of leaving
the type of meeting
room
the number of seminar
rooms
some of the room’s best features
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre

22. UNITS 3 & 4 - REVISION
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre
Do the two HANDOUTS with quick revision of VOCABULARY, GRAMMAR and BUSINESS SKILLS exercises.

23. HOMEWORK
Complete the HANDOUTS with VOCABULARY, GRAMMAR and BUSINESS SKILLS assignments.
STARTING UP
VOCABULARY: Travel details
LISTENING:
A business traveller
LANGUAGE FOCUS 1: can / can’t
READING: Business hotels
LANGUAGE FOCUS 2: there is / there are
BUSINESS SKILLS: Making bookings and checking arrangements
CASE STUDY:
The Gustav Conference Centre