1. PUBLIC PROTECTOR’S PRESENTATION TO THE PORTFOLIO COMMITTEE ON JUSTICE AND CORRECTIONAL SERVICES: 2015 STRATEGIC PLAN AND BUDGET 29 APRIL Presented by Dr Maria du Toit: CEO PUBLIC PROTECTOR

2. Overview of Presentation
Introductory Remarks
Strategic overview
2014/15 Performance Highlights
PPSA Strategic plan
Synergies with National Priorities
Vision and Mission
Strategic Objectives
Programme Overview
PPSA 2015/16 Annual Performance Plan
2015 MTEF Budget Estimates
Emerging Risks and mitigation strategies
Closing Remarks

3. Introductory Remarks
Public Protector Strategic vision 2020 remains the same as approved by Parliament in 2010
The organisational purpose remains the same as adopted in 2013
Our strategic focus is anchored in balancing 3 key priorities which are accessibility, rigour and speed
Our aim is to ensure that we are thorough in our investigations in order to achieve just and relevant outcomes
All of this is done in pursuit of our Constitutional mandate

4. STRATEGIC OVERVIEW
Our strategic activities have been adjusted in line with the changes in our environment and our achievements in the past year.
On accessibility – the organisation is rolling back on outreach activities
Over the last year more than 19 million people were reached through our outreach activities
Focus going forward is improving access through different platforms such as social media and using radio
Deferring opening of regional Offices – focus will be on using mobile offices
Increasing “one on one” interactions with government
Empower government to create competent complaint resolution mechanisms
Enhanced skills development with regard to investigations

5. Performance Highlights from 2014/15 year
On accessibility
Approximately 19 million people were reached through our outreach activities
Stakeholder engagements were held in Gauteng, Western Cape, KZN and Mpumalanga
On investigations
We have concluded cases against a workload of cases
Ensured that people’s dignity is restored and state money is recovered
Bulk of our cases relate to Maladministration, Undue delays, Unlawful and Improper prejudice and Improper conduct
Dealt with systemic deficiencies and service failure
Dealt with undue delays – failure to respond to community complaints which leads to service delivery protests
On Good Governance
Able to address fault lines in government in respect of Executive Privileges
However, there is still confusion about Executive Privileges
Empowerment of Executive members is critical
There are still issues around irregularities in Supply Chain Processes

6. PUBLIC PROTECTOR SOUTH AFRICA 2015-2020 STRATEGIC PLAN

7. CORNERSTONES OF THE 2015 STRATEGIC PLAN
The PPSA Strategic Plan is founded on section 181 and 182 of the Constitution
Also informed by the Public Protector Act (no.23 of 1994)
Various other key legislative instruments that confer additional mandates to the Public Protector
National priorities as per the NDP
Policy priorities set out by the President during the 2015 State of the Nation Address

8. Alignment to National priorities
The Public Protector’s 2015 Strategic plan complements the implementation of:
The National Development Plan, Vision 2030 (Chapter 14):
Emphasis on zero tolerance to corruption and need for anti-corruption system - relevant anti-corruption agencies include the Public Protector
Protection of whistle-blowers
Public education and awareness campaigns linking the effect of corruption on service delivery and reporting mechanisms.
The State of the Nation Address 2015:
Prevention of business with the state by public servants through signing into law of the Public Administration and Management Act
Support to “Back to Basics Programme” for promoting good governance and ensuring transparency and accountability at local government level

9. PPSA VISION AND MISSION
An effective, accessible and impartial Public Protector that rights administrative wrongs and promotes good governance in state affairs
MISSION
To strengthen constitutional democracy by investigating, rectifying and redressing any improper or prejudicial conduct in state affairs

10. PPSA STRATEGIC OBJECTIVES
1. An effective and efficient organisation
To enhance compliance with all applicable laws and regulations supported by improved business processes
2. Optimal performance and purpose driven culture
The aim is to enhance the PPSA human resources and skills base
3. Prompt Justice including remedial action
To ensure that investigations are completed promptly and that remedial action is taken
4. Promotion of good governance in the conduct of state affairs
The aim is to promote good governance through investigating of and reporting on alleged conduct failure
5. Accessible to all persons and communities
The priority under this objective is to ensure that the Public Protector’s services are accessible to all persons and communities

11. PPSA PROGRAMMES 2. Programme 2: Investigations
For effective implementation and monitoring, the Public Protector 2015 Strategic plan has been categorised in three main programmes which are:
1. Programme 1: Administration
The aim of the programme is to create an effective and efficient organisation, and to ensure optimal performance
2. Programme 2: Investigations
The aim of the programme is to ensure prompt investigation of allegations of improper conduct or prejudice in public administration and to promote good governance
3. Programme 3: Outreach
The aim of the programme is to ensure that the Public Protector is accessible to all persons and communities

12. PUBLIC PROTECTOR SOUTH AFRICA 2015/16 ANNUAL PERFORMANCE PLAN

13. OPERATIONAL PRIORITIES
Priority is to ensure operational efficiency
Alignment of processes and systems
Optimal utilisation of human resources (structural realignment)
Integrated approach to service delivery
Establishing balance between strategy and resources (financial, human resources, IT and other capital expenditure)
Improving referral processes to other State Institutions
Ensuring coordination and co-operation between ourselves and other Chapter 9 institutions
Involvement of Parliament – provision of oversight on implementation of remedial action

14. PPSA 2015/16 Annual Performance Plan
Programme 1: ADMINISTRATION
Strategic Objective
Key projects/Targets for 2015/16
Efficient and effective organisation
Obtain unqualified audit opinion
Develop funding model and investigate donor funding
Optimal Performance and purpose driven culture
Revision of our Performance Management and development system
Review of internal Business processes (HR, Finance, SCM and facilities)
Develop institutional regulatory code
Develop record management system
Total Programme Budget
R million

15. Programme overview..cont
Programme 2: INVESTIGATIONS
Strategic Objective
Key projects/Targets for 2015/16
Prompt justice including remedial action
Develop a case load model for PPSA
Attend to all cases older than a year by 30 December 2015
Conduct 10 systemic investigations
Develop a case management system
Appointment of a panel of legal experts
Development of a quality assurance manual
Promotion of good governance in the conduct of state affairs
Investigate and report on cases reported in terms of EMEA
4 Quarterly reports on implementation of remedial action
Establishment of complaint resolution mechanisms at identified state institutions
Total Programme Budget
R million 15

16. Programme overview Programme 3: OUTREACH Strategic Objective
Key projects/Targets for 2015/16
Accessible to all persons and communities
Set up 48 Mobile Offices of the Public Protector per provinces per annum
Development and implementation of a comprehensive outreach programme by 31 March 2016
4 Quarterly reports on impact of outreach activities
Total Programme Budget
R7 635 million

17. 2015 MTEF BUDGET ESTIMATES

18. BUDGET ALLOCATION OVER THE MTEF
2014/15
2015/16
2016/17
2017/18
R Million
R million
Transfers
218.1
246.1
263.3
280.5
Additional funding of R15 million in 2015/16, R20 million in 2016/17 and R25 million in 2017/18. R12 million in 2015/16 for cost of living adjustments

19. Programme budget allocation
Name of the Programme
2015/16
R’000
2016/17
2017/18
Programme 1: Administration
67 623
71 777
75 386
Programme 2: Investigations
Programme 3: Outreach
7 635
8 125
8 606
Total Annual Budget

20. Economic classification
Economic classification
2014/15
2015/16
2016/17
2017/18
Current payments
Compensation of employees
Goods and services
54 784
51 576
55 775
59 825

21. Economic classification…coNTINUED
2014/15
2015/16
2016/17
2017/18
Communication
4 626
3 350
3 534
3 711
Computer services
14 522
3 012
3 178
3 336
Consultants
3 561
900
950
997
Lease payments
10 271
14 500
15 298
16 062
Training and staff development
2 161
550
580
609
Travel and subsistence
9 457
1 800
1 899
1 994
Other
10 186
27 464
30 337
33 116
Depreciation
3 500
6 000
6 524
6 646
Interest, dividends and rent on land
824
873
919
937
Total Budget

22. BUDGET PRIORITIES
The bulk of the PPSA 2015/16 budget going towards funding the following:
Investigations activities – approximately R170.8 million
Funding of our service points - (1 Head Office, 9 Provincial Offices and 10 Regional Offices) – approximately R14.5 million
Funding of our stakeholder engagement programmes

23. EmerginG RISKS RISK RISK DESCRIPTION MITIGATION STRATEGIES
Operational sustainability
Financial constraints that impact negatively on operations and our ability to fully discharge our mandate
Baseline funding has not increased
Explore donor funding to fund non-core operational projects
Continuous engagement with government for improved funding
Continue with cost saving initiatives
Reputational Risk
Poor systems and processes have impacted on our ability to execute mandates effectively
Business process re-engineering

24. EmerginG RISKS RISK RISK DESCRIPTION MITIGATION STRATEGIES
Reputational damage
Inability to finalise investigations with the required speed and within our set turnaround times
Approach National Treasury to increase the baseline budget to fund additional permanent investigators
Unassigned cases
Enhance quality assurance processes
Litigation
Increased legal reviews (State organs taking Public Protector to court resulting in increased financial burden)
Appointment of a panel of legal experts
Explore alternative legal support
Limited access
Lack of physical access to the Office of the PP particularly for rural communities
Capacity constraints limiting prompt attendance to all cases reported – resulting in constrained access
A comprehensive outreach and stakeholder programme developed and implemented
Case load model to be designed

25. Closing Remarks
We are playing our part in redressing administrative wrongs, ensuring public accountability and good governance in pursuit of our Constitutional values
Parliament’s support is requested with regard to:
Approving PPSA 2015 Strategic Plan and MTEF Budget
Ensuring that the Organisational Structure approved by Parliament, is funded.
Joining hands in ensuring remedial action as envisaged in section 182(1)(c)the Constitution is implemented

26. SIYABONGA; REA LEBOHA; DANKIE
THANK YOU 
SIYABONGA; REA LEBOHA; DANKIE
Let it never be said that indifference, self interest and expedience prevented us from building a formidable partnership against maladministration, in all its forms from indifference to corruption.
The pursuit of the constitutional promise of an improved quality of life for all demands that we work as partners in ending maladministration, by helping the people exact accountability in the exercise of state power and control over public resources.