1. Making Reservations Ticket Airplan by Phone
By :Ghani Adhim XII MM

2. At nine a. m in Soekarno Hatta Airport Mr
At nine a.m in Soekarno Hatta Airport Mr.Ghani will reserve a ticket for goes to Paris !
Operate : Morning,sir !
Ghani : Morning too.
Operate : Can i help you ?
Ghani : Yes,i would like to reserve a ticket to London !
Operate : For day flight or night flight
night,sir?
Ghani : For day flight.

3. sir? computer? have been reserve.
Operate : What kinds of ticket do you want
sir?
Ghani : I want excutive class.
Operate : When will you take off sir?
Ghani : Tomorrow morning on first flight.
Operate : Ok,wait a minute,i’ll check the
computer?
Ghani : Ok,sir !
Operate : I’m sorry sir,an ticket for first flight
have been reserve.
Ghani : Oh,its a pitty,and then?

4. Operate : We have next flight,sir?
Ghani : Oh,are you sure?
Operate : Of course,do you want,sir?
Ghani : Yes,when ?
Operate : This is your ticket,Day flight at nineo’clock with number flight !
Ghani : Ok,thanks.
Operate : Thank you,you have used our
service, enjoy the flight tomorrow and have a nice day.
Ghani : Yes,thank you so much.

5. Later, “Mr. Ghani arrive in Paris airport and need a hotel for rest”
Later, “Mr.Ghani arrive in Paris airport and need a hotel for rest”. In hotel,Mr.vikar reserve the room.
Ghani : Excuse me,
Recepsionist : May i help you?
Ghani : Yes,i’d like to reserve the room in
this hotel.
Recepsionist : What kinds of room do you need?
Ghani : VIP rooms?
Recepsionist : Would you like single or double bed?
Ghani : A single bed,sir.

6. enjoy our facilities in this hotel.
Recepsionist : Oh,ok. How long will you stay,sir?
Ghani : I’ll stay for five todays.
Recepsionist : Ok,this is your key room.
Ghani : OK.
Recepsionist : Lets,follow me into your room,and
enjoy our facilities in this hotel.
Ghani : Thank you.
Recepsionist : If you have problem or something
call the receptionist 119.
Ghani : Thank you so much.

7. The end
&
Thank you