1. Debbie Gunn R/Associate Director Ultimo

2. Year in Review 2013 Achieved: Enrolments
Higher education qualifications
University articulation pathways
Online delivery
Global initiatives
ASQA compliance
Awards
Strengthened customer service
All within a turbulent and unstable environment of Business Reforms, systems and technology, Smart and Skilled and compliance culminating in a great Christmas party at year’s end

4. Ultimo College facts 31,700 student enrolments
1,550 staff (370 full-time permanent teachers, 780 part-time casual teachers, 400 administrative & support staff)
$90M annual budget
Over 350 courses
2,100 apprenticeship & traineeship enrolments
Over 2900 International students (includes students enrolled in mainstream courses and at the ELICOS centre)

5. DID YOU KNOW Approximately 85% of students are studying part time
45% of all students are female; 55% male
35% are studying at Certificate IV or above (19% Diploma or above)
44% are from non-English speaking backgrounds
47% of all students are < 25 years old
20% of Ultimo College students are university graduates
Country of birth: over 170 countries identified
30 nationalities have more than 100 enrolments

6. Enrolments by industry

7. Moving Forward 2014 Smart and Skilled Reforms for NSW
Strengthening the Faculty Model
Maximising Enrolments
LMBR
Orientation Day: O’Day Ultimo TAFE
Wednesday 12 February 2014
Building E, Courtyard
Lunchtime 11am – 2pm
Sydney TAFE Map

9. 5+5 Customer experience
NSW Government initiative for all government agencies to increase customer service
TAFE Board “Lets talk about TAFE” initiative
5+5 part of Sydney TAFE customer service “Make it Great” campaign
5+5 embedded in each Cluster/College/Faculty Director’s Performance Agreement