1. Cara Clifford Instructor, Learn iT!
Skype for Business Quick Start
Cara Clifford
Instructor, Learn iT!

2. Why Skype for Business?
Improving Communication, Improving Collaboration Gilead is becoming more distributed and needs an effective communication and collaboration tool.
Skype for Business provides an integrated experience with the following:
Flexibility of Communications Mode – Instant Messaging, Voice, Video, Conference
Ability to Communicate Anywhere – Office, Conference Room, Remote Office, Hotel, Mobile
Improvement in Collaboration/Productivity – Presence, Quick Desktop Sharing, Ad-hoc Conferencing
Ease of use, across all devices – Desktop, Mobile, Room Units

3. Skype for Business Highlights
All users, by default, are set up with a Skype for Business account
All users, by default, are set as Presenters; no need to wait for the host to start the meeting
Create a new meeting space for confidential or back-to-back meetings or use your dedicated meeting ID number
Skype for Business Web App for non-Gilead computers

4. Skype for Business Site: GNet > Skype for Business
Get Help & Next Steps
Skype for Business Site: GNet > Skype for Business
GNet > Employee Resources > Information Technology > Gilead Applications > Skype for Business
Quick Reference Guides
Videos
FAQs
Headset Options
Report Issues & Feedback
SPARC: :

5. Agenda Presence, Contacts & IM Ad-Hoc Communication Skype Meetings
Skype Audio & Video
Sharing Content
Skype Meetings
Meeting Options
Schedule a Meeting
Join a Meeting
Lead a Meeting

6. Skype for Business: Presence, Contacts & IM

8. Skype for Business Site: GNet > Skype for Business
Get Help & Next Steps
Skype for Business Site: GNet > Skype for Business
GNet > Employee Resources > Information Technology > Gilead Applications > Skype for Business
Quick Reference Guides
Videos
FAQs
Headset Options
Report Issues & Feedback
SPARC: :

9. Skype for Business: Ad-Hoc Communication Audio, Video & Sharing Content

11. Ad-Hoc Communication Skype Audio Skype Call (P2P VoIP Call)
SfB or Lync-optimized headset required by both parties
Skype for Business Voice Call
Outbound calls only (external and worldwide)
No phone number issued; no voic
Extension dialing not enabled; full phone number required

13. Skype for Business Site: GNet > Skype for Business
Get Help & Next Steps
Skype for Business Site: GNet > Skype for Business
GNet > Employee Resources > Information Technology > Gilead Applications > Skype for Business
Quick Reference Guides
Videos
FAQs
Headset Options
Report Issues & Feedback
SPARC: :

14. Skype for Business: Meetings

15. Meeting Highlights, Policies and Options
Medium
100 participants
(Request in advance via SPARC)
Standard
50 participants
Meeting Policies
DEFAULT
Questions:
What about meetings over 100 participants?

16. Meeting Highlights, Policies and Options
Meeting Defaults
Not replacing WebEx at this time
New meeting space (unique conf. ID)
No one has the wait in the Lobby
Anyone from my organization is a Presenter
No entry/exit announcement
Participants muted on entry
Audio tone & visual alert when your line is muted or unmuted
Conference ID will be 7 digits or less
Note: If a Skype for Business meeting was scheduled, and the meeting changes to in-person or WebEx, you will need to cancel the meeting and recreate.
By default your meeting will be set up with a unique meeting space. Which means each meeting will have a unique conference ID.

18. Joining a Meeting Use Skype for Business Call me at: Don’t join audio
Select when using a SfB or Lync-optimized headset/device
Connects you to both web and audio conference
Call me at:
Enter phone number for the meeting to call
Don’t join audio
Select when dialing in from an office, mobile or Conference Room phone
DO NOT check box “Don’t show this again”

19. Joining a Meeting from Office, Mobile or Conference Room
Conference ID required when calling without a headset/device
Use the ‘Find a local number’ when calling in from outside the area of the scheduled meeting. (

20. Joining a Meeting from Office, Mobile or Conference Room
PIN required by Organizer if:
Audio Only (no authenticated user connecting to the web)
To access full menu features (e.g. Mute All)
Select ‘Forgot your dial-in PIN’’ to set PIN (

22. Skype Audio Tips
If joining a call with other attendees sitting in the same room, ensure only one computer (or the conference room phone) is dialed into the audio portion of the meeting to prevent audio feedback
If you ever run into issues using your audio headset, remember you can always dial in using a traditional telephone.
If joining over remote VPN and are having issues, you can always disconnect from VPN and join again over an Internet connect to improve the performance
Use a SfB or Lync-optimized audio device (headset) for best audio & microphone quality experience
Select audio device and test call quality prior to initiating a call
Do not use Skype for Business for 911 or any other emergency calls

24. Additional Information
Recording
Out-of-the-box recording functionality does not meet Gilead Legal Requirements
Recording solution being developed
If interested in testing recording, contact

25. Additional Information
Mobility
Gilead Issued Device Users will have access to the full functionality mobile app
Anyone can join meetings as Guest
Download the mobile app (Apple App Store or Google Play)
Open the invite from calendar on mobile device
Tap the ‘Join’ link
Sign in as Guest
For more information on Mobile see FAQ’s

26. Skype for Business Site: GNet > Skype for Business
Get Help & Next Steps
Skype for Business Site: GNet > Skype for Business
GNet > Employee Resources > Information Technology > Gilead Applications > Skype for Business
Quick Reference Guides
Videos
FAQs
Headset Options
Report Issues & Feedback
SPARC: :