1. For United States and Canada Customers Only
Online Customer Account Management Portal User Manual and Demonstration
For United States and Canada Customers Only

2. Online Customer Account Management Portal User Manual and Demonstration
Benefits Include but are not limited to….
Viewing your account balances online
For a single location or multiple branches
For Inbound Shipments, Outbound or Both
Print a summary of open obligations
Print Individual Freight Invoice copies
Ensure that your account remains current at all times
Easy identification of any adjustments, revisions or invoices that might have been skipped

3. Website:
Click here to Enter

4. Click Here to Access this User Manual and Demonstration
Click Here to Login
Click This link to Download the Application Agreement, and terms and Conditions

5. After entering your User ID and Password, click here to complete the Login process
Please note that your User I.D. and Password are Case Sensitive. Failure to enter your User I.D. and password exactly as they are created will prevent you from gaining access into the site.

6. A “Summary” of Open Obligations can be found on this screen.
Click Here to Logout
A “Summary” of Open Obligations can be found on this screen.
Click the underlined “Ocean Freight” link to see the “Detail” that makes up the balances, accounts, etc., and to access an account statement, freight invoices, etc.,

7. The ‘Second Level’ of the summary if you will separates the balances by Inbound or Outbound.
If you have several Inbound Service Contracts, or Multiple Outbound Customer Codes, or branch locations - then they can be differentiated by both code, as well as a specific label, as seen here for example “Branch B”, “Branch A” etc.,
This will help you keep track of all of the accounts, service contracts, and or branches that currently have business with HMM.

8. Click on the underlined Customer code, service contract or Branch that you wish to see additional detail on.

9. An Aging Summary based on Age of the A/R
Past Due Bills are highlighted in Red.
By Clicking [Excel] You can download this statement into MS Excel
By Clicking on an underlined Bill of Lading (B/L) You can view and / or print a copy of the corresponding freight invoice.

10. Online Customer Account Management Portal User Manual and Demonstration
Please contact your local Freight Cashier, Sales Representative or our American Headquarters at for additional information or to enroll today. You may also visit our website at to download and complete the enrollment application today!