1. Social, Legal, and Ethical Issues for Computing Technology
CCIT 234 Chapter 6: work
Lecturer: wadha al-otaibi

2. Chapter Outline The Impact on Employment The Work Environment
Employee Crime
Employee Monitoring

3. The Impact on Employment
Job Creation and destruction:
A successful technology eliminates or reduces some jobs but creates others
Reduced the need for telephone operators
Unemployment rates fluctuate
Growth of computers has been increased , while unemployment has fluctuated widely

4. The Impact on Employment (cont.)
Changing Skill Levels:
The new jobs created from computers are different from the jobs eliminated
New jobs such as computer engineer and system analyst jobs require a college degree, where jobs such as customer service and clerks do not.

5. The Impact on Employment (cont)
A Global Workforce:
Outsourcing - phenomenon where a company pays another company to build parts for its products or services instead of performing those tasks itself
Offshoring - the practice of moving business processes or services to another country, especially overseas, to reduce costs
Inshoring - when foreign company employs thousands of people in the U.S. (e.g. offshoring for a German company means inshoring for U.S.)

6. The Impact on Employment (cont)
Offshoring means getting work done in a different country. Outsourcing refers to contracting work out to an external organization. Offshoring is often criticized for transferring jobs to other countries. Other risks include language differences and poor communication etc.

7. The Work Environment Job Telecommuting: Telecommuting
Working at home using a computer electronically linked to one's place of employment
Benefits
Reduces overhead for employers
Reduces need for large offices
Employees are more productive and satisfied
Reduces traffic and pollution

8. The Work Environment (cont)
Telecommuting Problems :
For some telecommuting employees, corporation loyalty weakens
Security risks when work and personal activities reside on the same computer

9. Employee Crime Trusted employees have stolen millions of dollars
Logic bomb - software that destroys critical files (payroll and inventory records) after employee leaves .

10. Employee Monitoring Data Entry, Phone Work, and Retail: Data entry
Key stroke quotas
Phone work
Number and duration of calls
Retail
Surveillance to reduce theft by employees

11. Questions Q1) fill blanks :
………………………when another company employs thousands of people in the U.S.
……………………….phenomenon where a company pays another company to build parts for its products or services instead of performing those tasks itself
3. …………………….Working at home using a computer electronically linked to one's place of employment

12. Cont. Q2) put true or false :
Employee Monitoring such as Data Entry ( )
New jobs such as computer engineer and system analyst jobs don’t require a college degree ( )