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Analysis of Fastenal Quoting Practices
Kadin Browne, Caleb Griesbach, Derek Klein, Jackson Schuette
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Table of Contents Introduction Data Exploration Classification Models
Problem Overview Our Approach Data Exploration Classification Models Logistic Regression Business Value Future Actions
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Introduction
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Our Problem: Quote Success
Searching for better quoting practices Increase price on "for sure" quotes Increase quote success rate Two questions What are the major drivers? Can we make a practical, real time, model? Acquired large dataset, includes Quote success(invoiced)/failure Product & product classification Multitude of prices
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Our Approach Data Exploration Classification Models Business Value
Find patterns and interesting information about quoting Classification Models Classification Logistic Regression Business Value Key drivers New quote guidance
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Data Exploration
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What Drives Success? Branches are one component to the quoting process. Average success = 66.7% Our hypothesis More customers → More chances of failure More quotes → More chances of failure
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Most branches have ≈80% Success Rate
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Maximum and Minimum Branch 1032 Branch 1184 Success Percentage = 99.22% Total Quotes = 384 Number of Customers = 2 Success Percentage = 2.49% Total Quotes = 1,206 Number of Customers = 21 Does this imply success percentage is related to the number of total quotes or customers?
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Low # Quotes → Better Success % Low # Customers → Better Success %
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Branch Success Continued
Number of quotes and customers influences success rate Average success is 66.7% Most branches have ≈80% success What is skewing the average? Some branches are larger More quotes FMI Agreements
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FMI Agreements FMI Agreements allow Fastenal to automatically quote a customer when their inventory gets low No FMI Success Percentage = 66.2% FMI Success Percentage = 71.39% FMI Agreements may improve success percent
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Sale Prices of Quotes Compared Price with Cost
Should get linear relationship Want to know how cost affects price Expect Failed price > Success price
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Successful quote’s sale price > Failed quote’s sale price
Production Cost = Selling Price Successful quote’s sale price > Failed quote’s sale price
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Successful Quotes Failed Quotes Production Cost = Selling Price
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Analysis Cost > 40.6 Cost < 40.6
Failed quotes price < Successful quotes price Unusual Reminder: High Cost products fail Cost < 40.6 Failed quotes price > Successful quotes price Expected
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Classification Models
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Classification Method
Classification Idea Quote A Quote B Quote C Quote D … Classification Method Quote A: Y Quote B: N Quote C: N Quote D: Y Model Assessment
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Logistic Regression (LR)
Simple & powerful Original Quotes LR Outputs Predict Success Quote C: 0.89 Quote A Quote E: 0.73 Quote B LR Cutoff: 0.673 Quote C Quote A: 0.61 Predict Failure Quote D Quote D: 0.42 Quote E Quote B: 0.29 True Success True Failure
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Actual Classification
Model Assessment Accuracy Model Classification Actual Classification How good is our model? Confusion Matrix
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First Model: Product Centric
Data: One Product FMI Agreement Quantity Unit Price Logistic Regression Results Accuracy Significance of Variables
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Results No significance of variables
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Summary What went wrong? How can we fix it?
Could only use a few variables: Quantity, Cost, FMI Agreement No significance of variables How can we fix it?
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Feature Engineering Discount = Wholesale – UnitPrice
TotalDiscount = (Quantity)(Discount) PercentProfit= UnitPrice−CostOfGoods CostOfGoods PercentMarkUp= Wholesale−StandardCost StandardCost
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New Model: Feature Engineering
Data: Full Set Original Variables Feature Engineered Variables Logistic Regression Results Accuracy Significance of Variables
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Item Weight, FMI-Agreement, & Total Discount are very significant!
Results Item Weight, FMI-Agreement, & Total Discount are very significant!
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Accuracy of New Model Model Accuracy is greater than the No Information Rate Majority of Confidence Interval above No Information Rate Model still isn’t that great
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Business Value
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Business Value Drivers of success
Positive coefficients increase probability Negative coefficients decrease probability Magnitude is the degree of effect on probability
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Simulating New Quotes Model Change Variables 100 bolts $5
20% chance it succeeds Probability Change Variables
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Simulating New Quotes Model 100 bolts $2 80% chance it succeeds
Probability
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Future Work
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Possible Future Actions
Continue logistic regression (LR) on more data LR on data by Category ID, Quantity, price intervals Parameter analysis: Linear adjustment to significant variables Compare new success rate to old success rate Utilize different methods: Decision Trees Random Forests Boosting
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Acknowledgements PIC Math is a program of the Mathematical Association of America (MAA) and the Society for Industrial and Applied Mathematics (SIAM). Support is provided by the National Science Foundation NSF grant DMS Advisors: Dr. Song Chen and Dr. Chad Vidden University of Wisconsin – La Crosse Department of Mathematics & Statistics Industry Partner: Fastenal Industrial Liaison: Brian Keeling
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Questions?
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