1. FamilySource Network Impact Study Results Year 6: 2015-2016
Services Produced, People Assisted, Incomes/Resources Increased,
Educational Achievements Improved,
and Additional Benefits for the LA Economy
Submitted by:
Daniel R. Blake, Ph.D.
Julie Coveney, M.A.

2. Manny Chavez’s 2010 Question:
“Are FamilySource Network clients better off with the services that the Network provides to them than they would be if we just took the money it costs to run the Network and gave it to them?”
“We have monetary value measures of some outcomes (not all or even most) of the FamilySource Network services, let’s compare the total of those outcome values to the costs of providing FSN services.”

3. Partial Answer to Manny’s Question: Total Measured Current Income Benefits against Annual Funding
Total Annual Funding

4. Purpose Analyze the impact of FSN for 2015 - 2016 This analysis:
Tracks the clients and the services produced for them.
Reports the dollar value of the measurable current income increasing outcomes of those services.
Includes the significant educational achievements that these services produced for youth and adults.
Estimates future potential income of Adult Ed Program
Analyzes the efficiency of FSN service production.
Compares the first 6 program years.
Recommends ways to improve the program and provides metrics to manage the FSN program.

5. FamilySource Network Overview 2015-2016
Served 38,366 different people.
Produced 233,727 service events.
Cost per service event rose by 8.3% and cost/person served by 9.7% last year but are still 39% and 21% lower than initial costs respectively.
Recorded $17,106,878 current annual income and benefits ($) for 13,050 client families.
Generated $17.3 million of new economic activity in LA.
Produced 5,546 significant educational outcomes (YE & AE) for 3,456 different people.
Created future potential annual income gains of over $2.2 million through adult education.

6. FSN Service Event Categories 2015-16
Total Service Events 233,727

7. FSN Service Events Core Services 148,053
Adult Cont. Ed AE 296 Bank on LA $ 32 Cash for College $ 131 Child Care $ 3,053 Computer Classes $ 7,153 Cultural Activities 18,153 ESL AE 10,297 Financial Literacy $ 1,345 GED Prep AE 190 Legal Assistance $ 573
Mentorship (Youth) YE ,637
Multi-Benefit Screen $
Open Computer Lab YE ,561
Parenting Classes ,336
Pre-Empl/Empl Supp. $ ,280
Recreation/Sport ,398
Tax Assist-EITC/VITA $ ,812
Tutoring (Youth) YE ,785
Youth Leadership YE ,847
  $ Supported Measurable Monetary Outcome
AE Supported Measurable Adult Educational Outcome
YE Supported Measurable Youth Educational Outcome

8. FSN Service Events, cont.
Information and Referrals 33,362
FamilySource Center 17,412
GRYD Program
General/Other ,566
Housing Assistance $
Medical Care
OneSource Center $
Temporary Shelter
WorkSource Center $
$ Supported Measurable Monetary Outcome
AE Supported Measurable Adult Educational Outcome
YE Supported Measurable Youth Educational Outcome

9. FSN Service Events, cont.
Support Services ,965
Clothing ,140
Crisis Intervention ,202
Emergency Fuel Bill Assist $ ,116
Food ,586
OTS-Child Car Seats
Services for Persons with Disabilities
Transportation ,273
Miscellaneous ,347
Educational Seminars
Other ,171
Special Events ,355
$ Supported Measurable Monetary Outcome
AE Supported Measurable Adult Educational Outcome
YE Supported Measurable Youth Educational Outcome

10. Total Unduplicated Persons and Total Service Events

11. Total Annual Funding for all Centers

12. Avg. Cost per Service Event and Avg. Cost per Unduplicated Person

13. Total Annual Current Income/ Resource Benefits By Year
Annual Current Income Benefits in Millions $

14. Locally Funded Income Increasing Family Benefits (in thousands)
Total Locally Funded
= $8,014,482
= $9,460,200
= $8,560,489

15. Non-Locally Funded Income Increasing Family Benefits (in thousands)

16. 2015-16 FSN Dollar Benefits by Category
Locally Funded
Non-Locally Funded
In Thousands

17. Additional Benefit to the LA Economy Multiplier Impact
Non Local FSC Benefits = The Sum of all FSC benefits that funded by non-local sources. These include EITC Credit, Child Tax Credit, Other Tax Credit, Utilities Discount Program, Low Income Auto Insurance, Health Services/Insurance, Food Stamps (SNAP), TANF (CalWORKS), and WIC.
Multiplier = A weighted average of local LA industry income multipliers (RIMS II calculate by BEA for LA County) applied to the consumption spending patterns of low income residents.
Additional Net LA Income = Additional local LA income generated by the infusion non-locally funded FSC income enhancing benefits plus the local income impact of those expenditures local industries.

18. Implications for LA Economy
The non-locally funded benefits to FSC clients brings $9,092,396 into the LA Economy which is spent in the neighborhoods in which these clients live.
Those expenditures generate another $8,183,156 in local income through the expenditures of businesses and people who the clients buy from.
Total new income for LA County as a result of the FSN Program: $17,275,552.
Total new income for is larger than new income of $15,064,730 due to an increase in non-locally funded benefits.
The new jobs created are largely in the clients’ neighborhood businesses.

19. 2015-16 Educational Achievement Outcomes: Adults
Educational Achievements
Number
Potential Annual
Potential Total
Earned
Value Each
Annual Value
Obtained High School Diploma
101
$9,650
$975,000
Obtained High School Diploma 77
$742,900
Obtained High School Diploma 88
$849,000
Obtained GED 34
$3,500
$119,000
Obtained GED 12
$42,000
Obtained GED 68
$238,000
Obtained ESL Certificate – Beginning
236
$4,000
$944,000
Obtained ESL Certificate – Beginning
330
$1,320,000
Obtained ESL Certificate – Beginning
381
$1,524,000
Obtained ESL Cert – Intermediate 37
$5,000
$185,000
Obtained ESL Cert – Intermediate 66
$330,000
Obtained ESL Cert – Intermediate 99
$495,000
Total Annual Potential Future Income
$2,223,000
Total Annual Potential Future Income
$2,434,900
Total Annual Potential Future Income
$3,106,000
Total Annual Potential Future Income
$2,263,000

20. Educational Achievement Outcomes: Youth

21. FSN $ Impact Summary
Total Dollar Annual Benefits to Client Families $17.1 million.
Additional LA Income Generated $17.3 million.
Potential Future Annual Income from Adult Ed $2.2 million.
And FSN has done all this and more on a Budget of $12.2.
FSN has achieved these outcomes at a 39% lower cost per service event and a 21% lower cost per person served than in year one.

22. Bundle of Outputs and Cost Efficiency Measures
 FS NETWORK SERVICES, OUTCOMES, AND EFFICIENCY
FS NETWORK
TOTALS
FS NETWORK SERVICES AND OUTCOMES
Total Unduplicated Number of Persons Served
38,366
Total Number of Service Events Produced
233,727
Total Value of Measured Income Increasing Outcomes
$17,106,878
Total Numbers of Youth Educational Outcomes
5,118
Total Number of Adult Educational Outcomes
428
Future Potential Annual Income Produced by Adult Educational Outcomes
$2,222,650
FAMILY SOURCE NETWORK ANNUAL BUDGET
$12,206,896
FS NETWORK RETURN ON EXPENDITURES INDICATORS
FSN AVERAGES 
Number of Unduplicated Persons Served per $100,000
314
Number of Service Events Produced per $100,000
1,915
Value of Measured Income Increasing Outcomes per $100,000
$140,141
Number of Youth Educational Outcomes per $100,000 42
Number of Adult Educational Outcomes per $100,000 4
Future Potential Annual Income from Adult Education per $100,000
$18,208

23. FSN “RETURN ON EXPENDITURE” EFFICIENCY INDICATOR
A FSN EXPENDITURE OF $100,000 YIELDS:
314 unduplicated clients served, for whom
1,915 service events are created, during which about one-third of those clients receive
$140,141 in measurable current income increasing outcomes, and
42 significant educational achievements by the youth served, and
4 significant adult educational achievements that potentially will generate
an additional $18,208 in potential future annual income for those adult clients.

24. Recommendations
1. Make Dissemination of Best Practices Among the Centers a High Priority for

25. FSN Income Enhancing Benefits by Center

26. “RETURN ON EXPENDITURE” EFFICIENCY MEASURES FOR FSN CONTRACT CENTERS, CITY-RUN CENTERS AND THE FS NETWORK
RETURN ON EXPENDITURE EFFICIENCY MEASURES
CONTRACTOR AVERAGE PER CENTER
CITY AVERAGE PER CENTER
SYSTEM TOTAL AND AVERAGES
FAMILY SOURCE NETWORK ANNUAL BUDGET
$700,431
$333,333
$12,206,896
NUMBER OF UNDUPLICATED PERSONS SERVED / $100,000
323
346
314
NUMBER OF SERVICE EVENTS PER $100,000 BUDGET EXPEND
2,035
557
1,915
CURRENT INCOME/RESOURCE OUTCOMES PER $100,000
$143,889
$98,134
$140,141
NUMBER OF ADULT EDUC. INDICATORS / $100,000 3 6 4
NUMBER OF YOUTH EDUC. INDICATORS/ $100,000 44 24 42
ADULT EDUC-FUTURE POTENTIAL ANN. INCOME /$100,000
$18,336
$16,775
$18,208

27. More Recommendations
2. Re-emphasize the Importance the H.S Diplomas, the GED, and ESL certificates to the FSC Clients’ Futures as their Pathway out of Poverty
3. Continue to Improve the Recording of Service Events and Any Monetary Benefits
4. Identify the Source--Local or Non-Local--of All Income Enhancing Benefits
5. Count and Assign a Dollar Value to All Transportation Benefits

28. Recommendations (cont’d)
6. Increase Awareness of the FSN Program and its Accountability