1. Whip Around What do you love most about yourself?
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Whip Around
What do you love most about yourself?
Think about this question.
Be prepared to share aloud with the class.

2. NONVERBAL COMMUNICATION
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NONVERBAL COMMUNICATION

3. Our Agenda The Nature of Nonverbal Communication
Copyright © 2017 McGraw-Hill Education. All rights reserved.
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Our Agenda
The Nature of Nonverbal Communication
Ten Channels of Nonverbal Communication
Culture, Sex, and Nonverbal Communication
Improving Your Nonverbal Communication Skills

4. Let’s Get Creepy! Get into your nonverbal groups.
Observe two people interacting. Do not interrupt their conversation. You do not need to hear the conversation.
Let’s meet back in 5 minutes.
Be prepared to discuss what you observed. (It may benefit your group to take notes.)

5. The Nature of Nonverbal Communication
Copyright © 2017 McGraw-Hill Education. All rights reserved.
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The Nature of Nonverbal Communication
Nonverbal communication includes those behaviors and characteristics that convey meaning without the use of words
Some nonverbal communication behaviors accompany words
Other nonverbal communication behaviors convey meaning on their own

6. The Nature of Nonverbal Communication
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The Nature of Nonverbal Communication
Nonverbal communication
Is present in most interpersonal conversations
Often conveys more than verbal communication
Is usually believed over verbal communication
Is the primary means of expressing emotion
Metacommunicates

7. The Nature of Nonverbal Communication
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The Nature of Nonverbal Communication
Nonverbal communication serves several functions
Managing conversations
Expressing emotions
Maintaining relationships
Forming impressions
Influencing others
Concealing information
© Tanya Constantine/Brand X Pictures/PunchStoc, RF

8. Characteristics of Nonverbal Communication
Nonverbal Communication Is Relational
Identity management
Reflects and shapes kinds of relationships we have with others
Conveying emotions we may be unwilling or unable to express
Increasing number of Internet and phone messages will include visual and vocal dimensions
Emoticons

9. Characteristics of Nonverbal Communication
Nonverbal Communication Serves Many Functions
Repeating
When someone asks for directions, you often repeat your answer with a gesture
Complementing
Expressions that match thoughts and emotions
Substituting
When someone asks, “What’s up?” you may just shrug your shoulders

10. 10 Nonverbal Behaviors Facial displays Body movement Gestures Touch
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10 Nonverbal Behaviors
Facial displays
Body movement
Gestures
Touch
Vocalics
Smell
Distance
Physical appearance
Time
Artifacts

11. Ten Channels of Nonverbal Communication
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Ten Channels of Nonverbal Communication
Facial displays are particularly important in three arenas
Identity
Attractiveness
Symmetry
Proportionality
Emotion
© Kory Floyd

12. Ten Channels of Nonverbal Communication
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Ten Channels of Nonverbal Communication
Eye behaviors, which are known as oculesics, comprise a second nonverbal channel
Eye contact
Pupil size
© Masterfile, RF

13. Types of Nonverbal Communication
Body Movement
Face and Eyes
At least eight distinguishable positions of the eyebrows and forehead
Eight of the eyes and lids
Ten for the lower face
Multiplied together you can understand why it is nearly impossible to compile a dictionary of facial expressions

14. Types of Nonverbal Communication
Body Movement
Face and Eyes
Microexpressions
Expressions that happen quickly and are difficult to detect
Can be very effective in identifying emotion
Eyes
Communicate positive or negative attitude
Pupils grow larger based on the interest in the object

15. Ten Channels of Nonverbal Communication
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Ten Channels of Nonverbal Communication
The study of movement is known as kinesics; the study of gestures is known as gesticulation
Forms of gestures
Emblems
Illustrators
Affect displays
Regulators
Adaptors

16. Types of Nonverbal Communication
Body Movement
Body Orientation
The degree to which we face toward or away from someone with our body, feet, and head
Posture
By paying attention to the postures around your own, you’ll find another channel of communication

17. Types of Nonverbal Communication
Body Movement
Gestures
Illustrators
Movements that accompany speech but do not stand on their own
Emblems
Deliberate nonverbal communication that has precise meaning
Adaptors
Unconscious body movements in response to the environment

18. Types of Nonverbal Communication
Body Movement
Face and Eyes
At least eight distinguishable positions of the eyebrows and forehead
Eight of the eyes and lids
Ten for the lower face
Multiplied together you can understand why it is nearly impossible to compile a dictionary of facial expressions

19. Types of Nonverbal Communication
Body Movement
Face and Eyes
Microexpressions
Expressions that happen quickly and are difficult to detect
Can be very effective in identifying emotion
Eyes
Communicate positive or negative attitude
Pupils grow larger based on the interest in the object

20. Ten Channels of Nonverbal Communication
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Ten Channels of Nonverbal Communication
The study of touch is known as haptics
Affectionate touch
Caregiving touch
Power and control touch
Aggressive touch
Ritualistic touch
© Kevin Mazur/Getty Images

21. Types of Nonverbal Communication
Touch
Haptics
Touch can communicate many messages and signal a variety of relationships
Functional/professional
Social/polite
Friendship/warmth
Sexual arousal
Aggression

22. Types of Nonverbal Communication
Touch
Haptics
Several factors make a given touch more or less intense
Because nonverbal messages are ambiguous, this language can often be misunderstood
Plays a powerful role in how we respond to others
Increases liking
Increases compliance

23. Ten Channels of Nonverbal Communication
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Ten Channels of Nonverbal Communication
Vocalics are aspects of the voice that convey meaning
Pitch
Filler words
Inflection
Articulation
Volume
Accent
Rate
Silence

24. Types of Nonverbal Communication
Voice
Paralanguage
Describes nonverbal, vocal messages
Unintentional pause
Vocalized pause
Can affect behavior in many ways
Sarcasm
Some vocal factors perceived more positively than others

25. Next Time Finish Chapter 6
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Next Time
Finish Chapter 6

26. Whip Around
What is your favorite Interpersonal Communication concept so far?
Be prepared to share aloud.

27. Ten Channels of Nonverbal Communication
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Ten Channels of Nonverbal Communication
Olfactics is the study of smell
Memory: olfactic associations
Sexual attraction: we are drawn to people with dissimilar scents
© Reg Charity/Corbis Photography/Veer, RF

28. Our body and its features
Body smell
Americans do not seem to rely consciously on their sense of smell for much interpersonal information unless perspiration, odor, breath, or some other smell is unusually strong or inappropriate for the situation
American’s cover up their aroma

29. Types of Nonverbal Communication
Physical Space
Proxemics - Distance
The study of the way people and animals use space.
We each carry an invisible bubble of personal space wherever we go
We feel uncomfortable when this bubble is violated
Different cultures develop different bubbles

30. Ten Channels of Nonverbal Communication
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Ten Channels of Nonverbal Communication
Proxemics: how we use space to communicate
Hall’s spatial zones
Intimate distance: 0–1½ feet
Personal distance: 1½–4 feet
Social distance: 4–12 feet
Public distance: 12+ feet
kEi3mM&feature=related (Seinfield)
© Andres Rodriguez/Alamy, RF

31. Let’s Practice Pick a partner. Show intimate space.
Show personal space.
Show public space.
Show social space.

32. Types of Nonverbal Communication
Physical Environment
Physical settings affect our communication
Can shape the kind of interaction that takes place in it

33. 33

34. Ten Channels of Nonverbal Communication
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Ten Channels of Nonverbal Communication
Physical appearance sends messages, whether intentionally or unintentionally
The halo effect describes how we attribute positive qualities to attractive people
Pressure to be attractive can lead to, or worsen, eating disorders

35. Types of Nonverbal Communication
Appearance
Physical Attractiveness
Men and women whom others perceive as attractive are rated as:
Being more sensitive
Kind
Strong
Sociable
Interesting
Occasionally has a negative effect

36. Types of Nonverbal Communication
Appearance
Physical Attractiveness
Influence begins early in life
Something we can control

37. Types of Nonverbal Communication
Appearance
Clothing
One writer suggests that clothing can convey at least ten types of messages to others:
Economic background Level of success
Economic level Moral character
Educational level Social background
Educational background Social position
Level of sophistication Trustworthiness

38. Who would you advance?

39. Our body and its features
Body Shape
Endomorph
Soft, Round, Fat
Overweight compared to their height
Judged as lazy, old-fashioned, friendly, warm, agreeable

40. Our body and its features
Body Shape
Mesomorph
Bony, Muscular, Athletic
Balanced in terms of height and weight
Perceived as strong, adventurous, assertive, self-reliant, confident, competitive, hot-tempered, argumentative

41. Our body and its features
Body Shape
Ectomorph
Tall, Thin, Fragile
Underweight compared to their height
Sensitive, Cautious, Shy, Nervous, Serious, Quiet, Introspective

42. Ten Channels of Nonverbal Communication
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Ten Channels of Nonverbal Communication
Chronemics is the way we use time to communicate
Time sends messages about value
Time sends messages about power

43. Ten Channels of Nonverbal Communication
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Ten Channels of Nonverbal Communication
Artifacts are the objects and visual features in an environment that reflect who we are
Artifacts can also reflect how we wish to be seen by others
They can also influence our mood and disposition

44. Culture, Sex, and Nonverbal Communication
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Culture, Sex, and Nonverbal Communication
Culture influences nonverbal communication
Emblems
Affect displays
Personal distance
Eye contact
Facial displays
Greeting behavior
Time orientation
Haptics
Vocalics

45. Culture, Sex, and Nonverbal Communication
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Culture, Sex, and Nonverbal Communication
Sex influences nonverbal communication
Emotional expressiveness
Eye contact
Personal space
Vocalics
Touch
Appearance
© Nacivet/Photographer’s Choice/Getty Images

46. Improving Your Nonverbal Communication Skills
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Improving Your Nonverbal Communication Skills
Interpreting nonverbal communication
Be sensitive to nonverbal messages
Decipher the meaning of nonverbal messages
© Jose Luiz Pelaez Inc/Blend Images, RF

47. Improving Your Nonverbal Communication Skills
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Improving Your Nonverbal Communication Skills
Expressing nonverbal messages
Spend time with highly expressive people
Participate in games that exercise your nonverbal expression skills
© Ephraim Ben-Shimon/Spirit/Corbis, RF

48. Improving Your Nonverbal Communication Skills
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Improving Your Nonverbal Communication Skills
Managing nonverbal behavior in electronically mediated communication
Attend to visual and vocal cues (lighting, background, sound quality) while videoconferencing
Express emotion in text-based communication (using emoticons or emoji)

49. Quiz 6 Copyright © 2017 McGraw-Hill Education. All rights reserved.
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Quiz 6