1. Instructor Handbooks for Youth & Adult Programs
5/16/2018 7:20 PM
Instructor Handbooks for Youth & Adult Programs
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

2. Introductions
Learning Resources Network (LERN): The world's largest association in continuing education and lifelong learning.
Members: Associations, Continuing Education, Faculty, Public Schools, Parks & Recreation
Events: Conferences, Institutes, Webinars
Consulting: Programming, Operations, Marketing, Contract Training, Customer Service, etc.
Holly Klotz: LERN Consultant & Operations SC

3. Introductions Holly Klotz, Operations Manager
Schoolcraft College Continuing Ed & Prof Develop (CEPD)
700+ classes per semester
150+ instructors per semester
22,000+ students (duplicated student count) per fiscal year
Offer youth & adult programs
Office staff = 10 full-time, 6 part-time
Have adopted many LERN recommendations

4. Purpose Instructors Students Operations Programming Marketing
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Purpose
Instructors
Students
Operations
Programming
Marketing
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5. Procedure Budget (printing costs) Brainstorm Draft Review
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Procedure
Budget (printing costs)
Brainstorm
Draft
Review
Seek input from instructors
Seek input from other departments
Media, IT
Campus Police
Counseling/Advising
Bookstore
Risk Management
Payroll
Human Resources
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6. NOTE: LERN has copies of handbooks from other locations as well
Content
NOTE: LERN has copies of handbooks from other locations as well

7. Content Welcome Table of Contents Intro Checklist General Campus Info
Parking
ID Badge

8. Content
Contracts
Compensation
Benefits
Discounts
Staff Development

9. Content
Marketing Plan
New Class Ideas
How to submit
Timing

10. Content
Class Syllabus
Student FAQs
Textbooks
Supplies

11. Content Registration Student Inquiries Class Rosters
Attendance/Grading
Student Services

12. Content Student Evaluations Class Cancellations Late Arrival
Taking Breaks
Subs & Make-Ups

13. Content
Campus Closings
Emergencies
Disruptive Students

14. Content Classroom Location Classroom Equipment Wireless Access
Other Resources
Copying Services
Faculty Data Drive

15. Content Special Program Info Off-Campus Trips Insurance FERPA
Physical Fitness
Facility Rules
Certifications
Working w/Children
Off-Campus Trips
Insurance
FERPA
Code of Conduct

16. Day Camp Staff

17. Day Camp Staff Different Website, Checklists, FAQs, Forms
Different Payment Methods/Timing
How to Order/Purchase Supplies
Staff Badges/Apparel

18. Day Camp Staff Specific Activity Info Field Trip Procedures
Emergency Scenarios
Behavior Scenarios
Child Drop Off/Pick Up
Parent Interaction/Tips
Parent Perspectives
Social Media Policy

19. Day Camp Staff Cheat sheet for “down time” games/activities
Cheat sheet for songs and skits (campfire)
Provide sample syllabus/schedule
Provide due dates for new class/camp ideas

20. Distribution When Hired Orientation Tool During Training (KOC)
and/or Online
Regular Mail

21. Review & Update
On set schedule
As needed
Coordinated effort

22. Holly Klotz Operations Manager (734) 462-4514 hklotz@schoolcraft.edu
5/16/2018 7:20 PM
Thank You!
Holly Klotz
Operations Manager
(734)
© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.