1. Aria Telecom Solutions Pvt. Ltd.
PRI Logger
Aria Telecom Solutions Pvt. Ltd.

2. About Aria
Since 2003 Aria Telecom is working hard towards satisfaction of our clients, With our team efforts & our clients support we became India’s No 1 IVR, Voice Logger & in Many more customized telecom solutions company.
Aria has team of more than 20 qualified engineers for R&D & support.
Aria also has most experienced team of marketing managers with technical background to understand client requirements.
Aria has presence in most of the metro cities in India. Aria also has clients outside India like Nepal, Bhutan , Africa countries, Arab countries.
We got Technology Excellence Award – for customized solutions-2017
Technology Excellence Award – Leaders in IVR -2013
Global Business & Services Award – Leader in Customized Telecom Solution 2013
ISO 9001:2008 Certified Company
Registered with MSME (Micro, Small & Medium Enterprise)
Registered with NSIC (National Small Industries Corporation of India)

3. Aria Product Profile
Parth UCS IVRS - Interactive Voice Response System
TVRS - Telephone Voice Recording System (Logger)
Embedded Voice Logger - Non PC Based Voice Logger
Parth UCS (Unified Communication System)-Inbound out bound complete contact centre solution with ACD, CRM, IVR, Clint info pop-up, MIS reporting, Agent Recording, Predictive Dialling
Parth UCS Conference Bridge - Multi party telephonic conference system with authentication.
Aria Call Centre Noise Telephone Headsets - High quality call centre Noise cancelling Telephone Headset with USB, RJ9, 2.5mm, 3.5mm, Dial pad.
Aria Namaste! - Live Chat – it is an unified application, generally used for live monitoring the live conversations in real time.
Web Designing – We also into the designing of websites in an advance manner

4. Features Live Monitoring User:
Add/Edit/Delete/Users: Can create separate users to login into application and also provision to edit/delete them.
Logout User: You can logout any login user into application via main panel
Role:
Add/Edit/Delete Role: Created role can be defined to any user or you can be editing/deleting respectively
Assign functions to Role: you can assign functions/responsibilities to the specific user.

5. View Remarks: Can check the records in which remark is been added
Search & Play:
Given a more options to filter the reports like Date Wise , Ext. Wise, DID Wise User Wise,
Call type wise: Incoming/Outgoing/Missed calls
Can play particular recording.
Download/Delete multiple recordings.
Add Remark/Disposition against any call
Can Mark call as a Important
Reports can be export in excel
View Remarks: Can check the records in which remark is been added
Important calls: Can view the records marked as important calls

6. Connectivity Diagram

7. Enter User ID, Password and Phone Number
Admin Login
Enter User ID, Password and Phone Number

8. Home Page: Live Monitoring

9. Add/Edit/Delete User

10. Add/Edit/Delete Role

11. Assign Functions to Role

12. Search and Play

13. Download Recordings

14. Mark Call As Important

15. Add Remark

16. Add Disposition

17. Delete Records

18. View Remark

19. Aria Telecom Solutions Pvt. Ltd.BY
Aria Telecom Solutions Pvt. Ltd.
Ph. No /63/88,