1. Information Technology & Conscious Communication
Chapter 8
Information Technology & Conscious Communication

2. Information Technology
The nation or company that can send messages the farthest and fastest, wins
Simply having technology systems is unlikely to be enough to succeed
Too much technology can result in information overload
Problems making decisions
Problems responding
Problems prioritizing

3. Conscious Communication Technology Continuum
Luddite
o Refuses or Ignores Technology
o Employee receives but does not process or respond to most electronic messages.
Compulsive
o Receives and Processes Compulsively
o Employee always online, and using cell phone to detriment or neglect of human contact.

4. Ritualized Coping o Receives and Processes at Set Times During the Day
o Employee will receive and respond to messages only at prescribed times.
Coping
o Tries to use technology as adjunct to communication
o Employee thinks about the best channel for messages but doesn't always follow through.

5. Conscious Communication Technology Continuum

6. Cultural Differences and Technology
Work-life and home-life balance
Power distance
How members of institutions and organizations expect and accept the unequal distribution of power
High power-distance
Low power-distance

7. Types of Information Technologies
Mediated communication
, text messages
Electronic support systems
Voice mail
Computer networks
Telecommuting
Videoconferencing
Social networking sites
MySpace, Facebook, LinkedIn

8. Successful Technology Use
Know what is appropriate in your business or profession
Know the standards set by your industry
Know the amount of time you are willing to invest in learning.