1. Project Based Tutor Training
Anessa Lopez and William Hardaway

2. Agenda Shark Tank in five words (sell your tutoring program)
Fresno State’s Learning Center
PBTT Examples
Study Habits Project
Context, Materials, Output
Learning How to Learn Project
Context ,Materials, Output
Thank You Note AML
Tutoring Practical AML
Activity: What are your sighs?
What Research Says?
Literature and Interviews
How it works and how it doesn’t?
 Using NearPod  Using our training Beginning of the semester training with projected based learning
o Contexto Materialso Output: what’s produced at the end
 Having a facilitator for each group (returning or staff member) Trainings = more memorable Match’s dynamic nature of learning environment 
o Qualtrics simulates programs they may encounter that they do not know how touseo Helps them feel failure (its okay to fail)   o Working with they co workers they don’t know shapes how they will work closely with students they may not now and end up building a rapport with.o Enhances professional development
 Find source material Interview tutors (Audio) Tutoring & Summer Bridge 

3. California State University, Fresno
Programs:
Supplemental Instruction
Early Alert
Tutoring
40-50 tutors
High failure/drop rate courses
2,693 unique students
2,565 unique students
14,334 visits
13,954 visits
474 students w/ 14+ visits
237 students w/14+visits

4. California State University, Fresno
Awards & Certifications
Award for Tutoring Program of Excellence
International Tutor Training Program Certification Levels,1, 2, & 3
Award for Innovative Advising Practices

5. California State University, Fresno
Learning Outcomes
As a result of regularly attending (14 visits per semester) students will perform between a mean final course grade up from 2.61 as evidence by a grade comparison.
As a result of attending tutoring students will be more likely to collaborate with other students as demonstrated by a collaboration assessment.
As a result of attending tutoring students will be more productive academically as measured by an academic productivity assessment.

6. Subjects and Courses offered
Accounting
Biology 64
Biology 65
CDDS/ASL
Chemistry
Decision Science
Economics
History
Italian
Math
Math45
Physics
Statistics
Writing

7. Study Habits Project Context Materials Output
Tutors are given the context of analyzing study habits at their institution. The purpose is to challenge whether study habits on their campus match up with the new research they have been exposed to on learning and memory.
Materials
A survey software (Google Forms, Qualtrics, SurveyMonkey)
Mandatory survey questions
Microsoft office
Output
Paper about survey results
Presentation about survey results
Infographic about survey results

8. Learning how to learn Project
Context
Tutors in the room watch a lecture on introduction to computer coding and take on their natural disposition in class. They learn things from the print function to loops. Tutors inexperienced with coding are asked to do further “studying.” The tutors are split and a podcast is facilitated.
Materials
Intro to coding video
Paper and writing utensil
One laptop or device per group
Cell phone(s) with recording/podcasting app
Output
Podcast

9. Appreciating Customer service Project
Content
Tutors are given the opportunity to share both good and bad scenarios they have encountered both outside and within Fresno State. With this being done, tutors are able to notice that we as human beings remember the bad experiences more then the good. The purpose of this portion is to challenge tutors to promote and advocate outstanding customer service in order to represent Fresno State Learning Center in a friendly and approachable manner.
Materials
Poster Boards or Thank You Cards
Markers or Pens
Output
Reflect on who the tutors sent their thank you note to and why they chose to thank them
Establish ground rules for providing exceptional customer service to students they may form a rapport with

11. Tutoring Practical Project
Content
This portion focuses on the most effective ways to tutor focusing on the concept of Active Learning. The goal is to learn a concept or a topic that you do not have prior background knowledge on and be able to grasp the material well enough to provide a tutoring session to students who also don’t understand the material. This project allows the tutor to think quickly on their feet and manage a large group of students while in the role play setting.
Materials
Laptop, Tablets, Phone
Khan Academy, YouTube, How to Videos
Study Guides, Practice Problems, Worksheets
Quizlets
Course Textbooks, Lab Manuals,
Output
Active Learning, Critical Thinking, Distributed Practice, Practice Testing
Managing and balancing a large group of students
Effective communication with co-workers