1. Brian Williams, PharmD Research Fellow September 19, 2016
The Leader in You
Brian Williams, PharmD
Research Fellow
September 19, 2016

2. Objectives Examine the need for leaders Review a patient case
Define the role of an individual in the context of leadership
Give leadership examples
Describe personal leadership style
Offer tools for success

3. Why Do We Need Leaders? Without leaders People get restless
Question the value of being involved
Construct own concept of purpose
Implement own processes

4. Are Pharmacists Leaders? A Case Study.
LF is a 53 year old male treated for chronic pain
Dr. Thomas is currently prescribing the following medications:
Fentanyl transdermal patch 50 mcg/hr q72h
OxyContin® 30 mg PO q12h
Hydromorphone 4 mg PO q4h PRN breakthrough pain
Atorvastatin 20 mg PO daily
Lisinopril 10 mg PO daily

5. Case Study Are there any medication issues?
What should a pharmacist do?
Who is ready to make the call?

6. Leadership is the art of disappointing people at a rate they can stand
- John Ortberg

7. Leadership Context Purpose Process Outcome What is my role?
Why are you doing what you’re doing?
Process
How are you going to do it?
Outcome
How do you define success of your purpose?
What is my role?

8. Purpose
“I promise to devote myself to a lifetime of service to others through the profession of pharmacy.”
Pharmacist oath
Ensure optimal medication use
To enable a person to best use medication to resolve or manage a health issue

9. Process
Education
Rules, regulations, and acceptable practice standards
Interactions with others

10. Outcome
Improve the health and well-being of patients

11. What Makes a Leader? Characteristics of a good leader
Characteristics of a poor leader
Video 1:
Video 2:

12. Leadership is for Everyone
Listen to learn
Empathize with emotions
Attend to the aspirations of others
Diagnose and detail the situation
Engage for good ends
Respond with respectfulness
Speak with specificity

13. Know Your Style What are your strengths? What are your weaknesses?
What are you comfortable with?

14. Know Your Population Needs to know specific data and expected outcome
Needs to know the consequences of not following
Needs rules to follow
Needs a good story

15. Building Your Brand
Role/position
Appearance
Actions
Communication

16. Staying on Track Spend time efficiently Allocate resources
Prioritize needs

17. Responding to Pressure
Stress and pressure are not inherently bad
Poor responses
Aggression
Sarcasm
Ranting/complaining
Making things up
Good responses
Empathy
Respect
Specificity

18. Avoiding Burnout Be proactive Promote shared responsibility
Build network of support
Make health and well-being a priority

19. TEAMwork
Flight of the geese (video)

20. Summary
Everyone has the potential to lead, but not everyone takes the responsibility
Leadership takes work
Final thought:
If your actions inspire others to dream more, learn more, do more, and become more, you are a leader.
- John Quincy Adams

21. Questions?

22. References
Leadership and Management in Pharmacy Practice. Andrew Peterson and William N. Kelly. CRC Press, 2015.