1. Keystone Library Network
Hub Services
Shippensburg University Team

2. Division of Information Services and Technology
System admin and data center team
Part of the Information Services and Technology (ITS) division at Shippensburg University

3. Personnel Dennis H. Mathes, Associate VP of ITS
Amy Diehl, Director of Systems & Applications
William Pooler, KLN Hub Administrator
Chris Zinda, KLN Support Specialist
Pierce Roth, Temporary KLN Network Admin
Mike Dorshimer, KLN Network Admin (Nov 30)

4. History Original KLN Voyager Hub host site (1997)
KLN Hub Administration Consolidated to Shippensburg (2001)
Today - 14 State System Universities, State Library, Geneva College, Lincoln University & Harrisburg University.

5. Goals Provide high quality service using team approach
Personnel backup
Provide comprehensive service
Wide range of skills, team members bring wide range of skills at Shippensburg University
Add value to KLN projects
Beyond merely ‘renting’ space for people or equipment

6. KLN Projects ExLibris Voyager Library Database
Remote Patron Authentication
Mailing lists for KLN special interest groups
ContentDM – Digital Collection software
Fedora - Scholary Work
CONTENTdm® makes everything in your digital collections available to everyone, everywhere. No matter the format — local history archives, newspapers, books, maps, slide libraries or audio/video — CONTENTdm can handle the storage, management and delivery of your collections to users across the Web.

7. Other Related Major Projects
SyTec Data Center
Development servers
Disaster recovery servers
Data Center Upgrade
Increased redundant power and HVAC capacity
Installed backup generator
Completed Sept 2009

8. KLN Hub Services Server software upgrades & support
Data Backups
Hardware installation & maintenance
Server software upgrades & support
Scheduled Job automation
Remote Authentication software

9. Value-added service provider
Housed on campus in academic environment
Employee loyalty, little turnover
Economics of area
Access to skilled employee pool
Team focus on serving teaching professionals & students

10. Value to the University
Overall addition to local team to fully support KLN’s needs.
Disaster recovery servers cooperation with other SyTec data centers
Computer room environment and power upgrades (ac/ups/generation)

11. FUTURE Continue to provide value-added services
Leverage our knowledge and experience to assist KLN in its goals
Provide value add to the local university