1. Same Problem, Different Audience Using JMP Dashboards to Identify and Communicate Opportunities for Reducing Length of Stay in Hospitals
Mary Ann Shifflet, PhD, Contract Assistant Professor, Romain College of Business, University of Southern Indiana
Jane Oppenlander, PhD, Professor, Clarkson University
Shirley Shmerling, PhD, Senior Lecturer of Operations and Information Management, Isenberg School of Management, University of Massachusetts
Eric Stephens, Manager of Population Health Analytics, Vanderbilt University Medical Center
Amy Cohen, PhD, Director of Educational Technology, Harvard School of Public Health  
Susan Madden, Associate Director, Case-Based Teaching and Learning Initiative, Harvard School of Public Health
   

2. Why use dashboards?
Present key information in a way that can be quickly and easily understood
Leads to appropriate action
Can help drive operational change
Not enough analysts to deal with all the data that needs attention

3. Top BI priorities.
Howson, C. (2014). Successful Business Intelligence: Unlock the Value of BI and Big Data (2nd Ed.), McGraw-Hill Education

4. Three layers of information
Monitoring
Graphical displays for key performance metrics
Analysis
Summarized data to find root causes
Management
Detailed data to identify appropriate action to solve problems
Sharda, R., Delen, D. and Turban, E., Business Intelligence and Analytics: Systems for Decision Support, 10th Ed., Pearson, 2015.

5. Guidelines for creating dashboard displays
Less is more
Single screen
Balance sparsity and density
Nothing signifies something
Eckerson, W. Performance Dashboards: Measuring, Monitoring, and Managing Your Business, 2nd Ed., Wiley, 2010

6. Arrange components intelligently
Tabs
Filters
Bread crumbs
Text
Fonts
Eckerson, W. Performance Dashboards: Measuring, Monitoring, and Managing Your Business, 2nd Ed., Wiley, 2010

7. Guidelines for creating charts for dashboards
Less is more
Make comparisons easy
Use pre-attentive processing
Predefine drill paths and interactivity
Choose the right graph
Eckerson, W. Performance Dashboards: Measuring, Monitoring, and Managing Your Business, 2nd Ed., Wiley, 2010

8. According to Few
“Focus should always be placed on the information itself, not on the design of the dashboard, which should be almost invisible.”
Stephen Few, Information Dashboard Design: The Effective Visual Communication of Data (Sebastapol, CA: O‘Reilly Media, 2006), p. 36.

9. Overview of Dashboard Builder – JMP 13
No longer requires JSL and application builder
Easy to use drag and drop interface
Predefined templates with maximum flexibility
Capabilities include
Data access
Data shaping and pre-processing
Data visualization
Statistical Modeling
Dashboards
Dashboard sharing From

10. Data source
The dataset in the UC Irvine Machine Learning Repository was created from the Health Facts database satisfied following criteria:
Ten years of data: 1999 – 2008
Inpatient encounter (a hospital admission)
“Diabetic” encounter – meaning diabetes was entered into the system as a diagnosis, not necessarily that the admission was related to the diabetes itself.
The length of stay was at least 1 day and at most 14 days
Laboratory tests were performed during the encounter
Medications were administered during the encounter

11. The story
We are investigating best practices for treating patients with diabetes while they are hospitalized
Our focus is on Time in Hospital (TIH)
Reducing TIH reduces opportunities for adverse events, such as falls and infections (especially important for diabetes patients)
We won’t actually identify best practices – will identify some places to look for best practices
GOAL: Demonstrate JMP tools and communicating results
Not solve the TIH problem

12. Getting started Consider audience What is your story
Run analyses and graphics

13. Combine windows Easiest option Great for data exploration
Ideal for classroom demonstrations
Similar functionality as dashboard builder

14. Combine windows

15. Demo – Dashboard builder templates
Lots of choices
Pick the one closest to what you need
Can add panels

16. Template Options

17. Demo 2x1 template Monitor and analyze Time in Hospital Add title
Add logo
Add tab to view a second demographic
Can add data filter

18. Example of 2x1 with added tab, title, logo

19. Second tab

20. Saving and sharing jmpappsource – working file jmpapp – to share
Create web report
Create add in
Interactive HTML

21. 2x1 template with local data filter

23. Filter + 1 template
Full report
Summary Report
Add panel

24. Full report

25. Summary Report

26. Add another panel

27. Summary/Wrap up Dashboard building with JMP 13 is easy
Just because you can doesn’t mean you should
Think about what you are trying to communicate
Sharing dashboards does not require users to have JMP
Lots of interactivity – stay tuned for more in JMP 14!
Don’t have to be a power user to take advantage of dashboards