2. Factors for Decision Making
Process Automation
Factors for Decision Making

3. Introduction
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4. ABOR Expectations
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5. Executive Committment
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6. Legal Requirements
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7. Customer Service
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8. Interdepartmental Impact
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9. Project and Outcome Benefits
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10. Strategic Benefit
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11. Risks
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12. Resource availability
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13. Return on Investment (ROI)
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14. Opportunity Cost
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15. Security Considerations
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16. Solution Lifespan
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17. Records Management Implications
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18. Conclusion and Recommendation
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