1. Learning Objectives Study the lodging industry.
Appreciate the immensity of the restaurant-food service industry.
Learn the current trends in resorts and timesharing mode of operation.
Discover why meetings and conventions as well as meeting planners are so important to tourism.

2. Operating Sectors of the Tourism Industry

3. (Chains/Independent)
Accommodations Structure
Accommodations
Non-Commercial
Commercial
Private
Non-Profit
Institutional
Hotels
(Chains/Independent)
Motels
Bed &
Breakfast
Time Share
Facilities
College/ University
Private
Homes
Hostels
Resort
Hotels
Upscale
Upscale
Mid Range
Economy
Spas and Health Care
Facilities
Suite Hotels
Spa
Home
Exchange
Shelters
Mid Range
Meetings &
Convention
Hotels
Deluxe
Casino
Extended Stay
Budget
Budget
YM / YWCA
Airport
Hotels
Luxury

4. The Lodging Industry
World hotel room inventory grows about 2.5% a year.
Occupancy rates average 65% overall.
72% of the world’s hotel rooms are located in Europe and North America. Europe has 45% of the rooms.
In 2003, the U.S. lodging industry generated $105.3 billion in sales, numbered 47,584 properties, 4.4 millions rooms, and recorded profits of $12.8 billion.

5. Top 25 Hotel Chains (2003) Rank Corporate Chain Rooms Hotels
1 InterContinental Hotels Group 536,318 3,520
2 Cendant Corp. 518,747 6,402
3 Marriott International 490,564 2,718
4 Accor 453,403 3,894
5 Choice Hotels International 388,618 4,810
6 Hilton Hotels Corp. 348,483 2,173
7 Best Western International 310,245 4,110
8 Starwood Hotels & Resorts Worldwide 229,
9 Carlson Hospitality Worldwide 147,
10 Hilton Group plc 98,
11 Hyatt Hotels/Hyatt International 89,
12 Sol Meliá SA 80,
13 TUI AG/TUI Hotels & Resorts 76,
14 Société du Louvre 66,
15 Interstate Hotels & Resorts 65,
16 Wyndham International 50,
17 Extended Stay America 50,
18 FelCor Lodging Trust 45,
19 La Quinta Corp. 43,
20 Westmount Hospitality Group 40,
21 U.S. Franchise Systems 36,
22 Club Méditerranée 36,
23 Le Méridien Hotels & Resorts 35,
24 NH Hotelés SA 34,
25 Hospitality Properties Trust 34,
*Rankings are based on total rooms
Source: Hotels, July Hotels magazine, a Cahners Publication, 2000 Clearwater Drive, Oak Brook, IL, U.S.A

6. Resorts and Timesharing
41% of the world’s timeshare units are located in the U.S.
52% of the world’s timeshare owners are U.S.
Timeshare resorts are located in 95 countries.
Timeshare owners reside in 174 nations.
Major companies such as Disney, Hilton, Marriott, and Hyatt have become involved in timeshare.

7. Food Services Structure
Fast Food
Restaurants
Cafeterias
Traditional
Restaurants
Independent
Chain
Independent
In-Hotel
Minimal Service
Specialty
Ethnic
Specialty
Ethnic
Local
Local
Full Service
Broad Menu

8. Food Service Industry (2005)
U.S. sales total estimated $476 billion – 4.9% over 2004.
Employs more than 12.2 million people.
Restaurant industry provides work for more than 9% of those employed in the United States.
Industry employees more minority managers than any other retail industry.
900,000 locations.
Travelers contribute about $130 billion to sales each year.

9. Meetings and Conventions
Industry worth $102.3 billion.
Average convention attendee spends $218 per day, stays 4.1 days and spends $895 per event.
Convention centers are expanding.