1. Delivering the Presentation
Chapter 11

2. You Should Understand:
Evaluate and Use Delivery formats
Create and Deliver Effective Presentations
Conduct Question-and-Answer sessions
Apply support and Diagnose Communication Apprehension

3. Types
Manuscript
Memorized
Extemporaneous
Impromptu

4. Chapter12 Delivering Your Speech
Manuscript delivery
Read to the audience from a written text
Reasons to use a manuscript
When you need exact information
When the speech will be scrutinized word by word
When the text will be used later for some purpose
Conversational style is hard to achieve
Delivery tips
Talk the speech out loud as you write it
Practice making eye contact with the audience
Practice finding a natural rhythm and conversational tone
Chapter12 Delivering Your Speech

5. Extemporaneous delivery
Carefully prepared and practiced from a brief set of notes
Combines conversational style with a speaking outline
Encourages careful organization
Requires practice time
Speaker may be tempted to memorize the speech
Chapter12 Delivering Your Speech

6. Chapter12 Delivering Your Speech
Impromptu delivery
Speech that you have not planned in advance
Allows for conversational style with few or no notes
Requires thinking and organizing ideas quickly
Delivery tips
Quickly and calmly decide on main points
Introduce main points
Support main points
Summarize main points in a brief conclusion
Chapter12 Delivering Your Speech

7. Visual Guidelines for Delivery
Dress
Credibility
Get Set
Eye Contact
Posture/ Stance/ Movement
Finish the Speech

8. Verbal Guidelines for Delivery
Use Oral-Speaking Style
Short sentences
Personal pronouns
Active voice
Contractions
Refer to Audience
Don’t Emphasize Mistakes
Use Proper Vocabulary, Enunciation, and Pronunciation

9. Vocal Guidelines for Delivery
Enthusiasm and Sincerity
Volume
Disfluencies/ Fillers
Variety (pitch, rate, and tone)
Pause

10. Question-and-answer sessions
Preparing questions
Identify potential questions
Formulate and practice answers
Managing question-and-answer sessions
Explain the format
Listen and clarify
If the question is unclear, listen for keywords and important points and restate using this information
Chapter12 Delivering Your Speech

11. Question-and-answer sessions
Dealing with hostile questions
Do not take hostility personally
Be audience centered and communicate with civility
Listen to emotion as well as content
Address your response to the content not the emotion
Offer evidence for your position
Chapter12 Delivering Your Speech

12. Question-and-answer sessions
Keep a positive mindset
Address the entire group
Answer with honesty
Stay focused
State the amount of time for the question-and-answer session
Try to keep the session moving giving all who desires a chance to be involved
Keep track of time
Chapter12 Delivering Your Speech

13. Speaking with Confidence
Identify Communication Apprehension
Build Confidence
Accept Nervousness
Speak More
Practice
Focus on Topic and Audience
Think Rationally/ Avoid Myths
Myth 1: Perfection
Myth 2: Everyone
Myth 3: The Worst