1. Information Management Global Logistics Cluster Meeting,
Nairobi, November 2010
For sudden major new emergencies, the following SOP applies:
Background: Within the first 24 hours of the emergency:
HC (or RC) consults relevant partners at country level; makes proposal to designate cluster/sector leads for each major area of the humanitarian response.
NOTE: to enhance predictability, where possible sector lead arrangements at the country level should be in line with the lead agency arrangements at the global level. This principle should, however, be applied flexibly, taking into consideration the capacities and strengths of humanitarian organisations already operating in the country or region concerned.
HC sends proposal to ERC (copied to relevant OCHA desk in the Coordination and Response Division, CRD).
ERC shares proposal with Global Cluster Lead agencies and other global level lead agencies (as relevant).
Within 24 hours of receiving proposal from HC
ERC ensures agreement is reached at global level on appropriate country-level cluster/sector lead arrangements.
ERC communicates agreement to HC and all relevant partners at global level, including donors.
HC (or RC) informs host government and all relevant country-level partners of agreed arrangements. 1

2. What is Information Management?
Collection, analysis, storage and communication of
information relevant for humanitarian logisticians.
Why?
To facilitate coordination, management decisions and logistics
operation planning.
How?
Info is shared through standard documents, maps,
website ( mailing lists

3. Products General Logistics Information
Customs information, maps (infrastructure, road conditions),
local products /services (fuel, transporters).
Information on Logistics Cluster Services
Concept of Operations, standard operating procedures,
forms (CMR, TSR), UNHAS schedule, sitreps, meeting minutes,
Snapshots, operations overview.

4. Logistics Cluster Website
So far in 2010:
956 documents posted.
95,087 visitors
551,218 pageviews
Most popular documents include maps, contacts lists, UNHAS schedules, customs info.

5. Peak use was at times of emergencies – in 2010, the highest use was in January, following Haiti earthquake.

6. Logistics Cluster Website - Statistics
The most viewed pages, Jan - Oct 2010:
1. Home page
2. Haiti page
3. Pakistan page
4. Sudan page
5. About Logistics Cluster
6. Haiti – Pictures from Port-au-Prince Seaport
7. Haiti – Air Transport
8. Operations - Sudan
9. Tools page
10. Map centre