1. Information Technology Careers
Chapter 15 – Computers: Understanding Technology

2. Sales and Support Careers
Technical servicing – installation and maintenance of hardware and software
Technical support/help desk – responding to phone and requests from customers
Technical sales – educating potential customers about your product
Technical training
Technical writing – user manuals, training materials, and textbooks

3. Software Development Careers
Programmer
Software engineer – getting programmers to work together in an organized fashion
Multimedia developer – graphic artists, digital sound editors, animation specialists
Quality assurance (often also perform technical training, technical writing, or technical support functions)

4. Application Development Careers
Software development is the creation of new software products whereas application development is the use of existing software to develop a system for a specific organization
Systems analyst – determining the requirements and developing a design to meet the requirements (often are project managers for the systems they design)

5. Application Development Careers (cont.)
Database administration – responsible for day-to-day operations of the database
Network administration – operation and maintenance of company network and interactions with the internet
Web Administration/webmaster – developing and maintaining a web site with multiple pages – more complex ones involve programming

6. Hardware Design Careers
Specification of computer hardware such as cpu’s, video cards, and memory chips

7. College Degree Programs
Computer science
Computer engineering – hybrid of computer science and electrical engineering
Computer information systems – applications oriented whereas computer science and computer engineering are more science oriented

8. Certificate Programs
Intensive education courses followed by a standardized test which is often quite difficult
Often training with a specific product
Unclear how important they are hiring decisions
Computing Technology Industry Association (CompTIA) – These certifications are not specific to a particular vendor’s hardware or software; A+ certification is best known
Telecommunications Industry Association Certification – CTP certification is vendor-neutral

9. Microsoft Certifications
Microsoft Certification information derived from on July 18, 2007
Some changes from Microsoft discussion in text

10. Microsoft Certificate Technology Specialist (19 certifications)
Managing Projects with Microsoft Office Project 2007
Enterprise Project Management with Microsoft Office Project Server 2007
.NET Framework 2.0 Web Applications
.NET Framework 2.0 Windows Applications
.NET Framework 2.0 Distributed Applications
SQL Server 2005
SQL Server 2005 Business Intelligence
BizTalk Server 2006
Microsoft Office Live Communications Server 2005
Microsoft Exchange Server 2007, Configuration

11. Microsoft Certificate Technology Specialist (cont.)
Microsoft Office SharePoint Server 2007, Application Development
Windows Mobile 5.0, Applications
Windows Mobile 5.0, Implementing and Managing
Windows Server 2003 Hosted Environments, Configuration, and Management
Windows SharePoint Services 3.0, Application Development
Windows SharePoint Services 3.0, Configuration
Windows Vista and 2007 Microsoft Office System Desktops, Deploying and Maintaining
Windows Vista, Configuration

12. Microsoft Certified IT Professional
Enterprise Project Management with Microsoft Office Project Server 2007
Database Developer
Database Administrator
Business Intelligence Developer
Enterprise Support Technician

13. Microsoft Certifications (cont.)
Microsoft Certified Architect – several certifications
Microsoft Certified Database Administrator (MCDBA)
Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Certified Systems Administrator (MCSA)
Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Applications Developer (MCAD)
Microsoft Certified Professional Developer (MCPD)
Microsoft Certified Solution Developer (MCSD)
Microsoft Certified Trainer (MCT)
Microsoft Certified Learning Consultant (MCLC)
Microsoft Office Specialist (MOS)

14. Cisco Certificates Cisco Certified Network Associate (CCNA)
Cisco Certified Network Professional (CCNP)
Cisco Certified Design Associate (CCDA)
Cisco Certified Design Professional (CCDP)
Cisco Certified Internetworking Professional (CCIP)

15. Oracle Certificates Oracle Certified Application Developer (OCAD)
Oracle Certified Database Administrator (OCDBA)