1. e-Commerce
Monique Witsen
Cert III – Web Support

2. What is e-Commerce? e = electronic
The buying & selling of products & services through electronic means over the internet.
Types of e-commerce
Business to Business – B2B
Business to Consumer– B2C
Consumer to Consumer – C2C

3. http://blog. competitions. com

4. Features of e-Commerce Technology
Ubiquity
Global Reach
Interactivity
Personalisation
Information Richness
Information Density
Universal Standards
User Generated Content

5. Advantages Convenient 24 hour trading Global marketplace
Greater choice
Access to the best price /comparison shopping and quickly
Low operational costs for the business
Environmentally sustainable

6. Disadvantages Privacy and security
Takes business away from traditional stores
Competitive – good for consumer not the seller
No direct contact with consumer / seller / product
Delivery times
Shipping costs can be high

7. Setting up an e-Commerce website
Purchase domain name
Sign up with a web hosting provider
Use a reliable shopping cart
Create a database
Accept credit cards
Use a secure socket layer – SSL
Use a payment gateway
Aquire a merchant account
9. Aquire a separate business account

8. e-Commerce Platforms
e-Commerce platforms provide solutions for business’ to create their own online store
Magento
Etsy

9. Business Expectations
The two main business expectations with e-Commerce is
Reduced costs
Expand business / Increase Sales

10. Recommendations
If you’re in business in 2012, you should be online.

11.
Etsy.com