1. Chapter Boards Leading your Chapter!
Facilitated by
Dr. Mimi Hull
HULL & Associates
HullOnLine.com
LinkedIn: Dr. Mimi Hull
Facebook: /HullAndAssociates
Chapter Boards Leading your Chapter!

2. Goal & Objectives
Goal: TO HAVE A STRONGER CHAPTER WITH THE BOARD DOING LESS AND THE CHAPTER ACCOMPLISHING MORE!
Objectives: To Understand and Equip your Chapter Volunteers –
the Who,
the Why and
the How!

3. Leadership - Group Discussion
How does leading in your chapter differ from other leadership roles you may have had?

4. Who?

5. Key Volunteer Facts
90% of recruited volunteers have direct personal link to organization
Women – 106 hrs/yr Men – 85 hrs/yr
Volunteers want more specific experiences
The amount of time people have to volunteer is decreasing
People are twice as likely to volunteer if involved as child/youth
Volunteering is therapeutic!

6. Five Levels of Volunteer Agreement
THE MEANING OF YES
I have no intention of doing what you ask—I just couldn’t say no
Yes.. but with qualifiers and conditions that may or may not be communicated
Yes.. I will do it, but my way
Yes.. with a motivation to personally contribute
Yes.. Almost Spiritual.. will live by my word

7. The 21st Century Volunteer
The New Breed of Professionals
Generational Dynamics
Veterans
Boomers
Gen X
Millennials
Generation Z
Young Professionals

8. Tapping into the New Breeds
The Young Professionals
They’re impatient
They’re multi-taskers
They think “digital”
They’re looking for causes
They’re team players….but…!!
They don’t want to managed; they want to be led!!!

9. What the Generations Have In Common
Being trusted and treated as a valued contributor is the number one factor that defines satisfaction
Flexibility and regard/respect for lifestyle is important
Success is finding an issue/cause that has real meaning
Desire to learn, grow, and have a variety of positive and rewarding opportunities and experiences.

10. Why?

11. Why? Why? Why did you become a Board Member of your Chapter?….Really!
What will keep you in Leadership?
If you did resign, it would be because …Really!
©HULL & ASSOCIATES

12. Motivation: WIIFM? Consumption Investment Altruism
Broad motivation
Specific motivations
Consumption
(Here and now)
Love of the volunteer activity
Social interaction - Friendships
Prestige/power/sense of achievement
Investment
(Future benefits)
Networking – Resource development
Training, skills and experience for CV
Stepping stone to better paid work
Altruism
Belief in the Mission/Community/Projects
Genuine selfless act to help you and others

13. How?

14. Looking Back to Look Forward…
Think about a time when someone motivated you…
to do something you weren’t sure you wanted to do…
To join the Board
To take a job
Clean your room
Take out the garbage
Who was it?
Child
Coworker
Boss
Spouse
Friend
What did they do to motivate you?

15. Recruiting the New Breed: “Dating”
First date – communicate the opportunity to join the leadership team/tribe/chapter
Second date – listen to their interests – find a fit
Third date – ask them to consider going “steady”
The “trick” is to offer a small role in a “big picture”

16. The Seven Deadly Sins
Sin 1 – Expecting “Announcements” to obtain Volunteer Leaders
Sin 2 – The Only Lonely Syndrome
Sin 3 – Recruiting volunteers to make long-term commitments
Sin 4 – Assuming that “No” means “Never”
Sin 5 –Asking busy people to do busy work
Sin 6 – Not taking the time and resources to train them and letting them know they have been trained
Sin 7 – Not “paying” them enough

17. The Seven Deadly Sins
Sin 1 – Expecting “Announcements” to obtain Volunteer Leaders
Solution:
Do not expect to receive responses.
Use multiple communication channels
Make it personal
Be specific….

18. Planning For Recuitment
What skills are you looking for?
What Psychological & Motivational attributes are needed?
Who in the “greater community” might have these skills?
What is the hook for them?
Where can you connect with them?
How will your message be more memorable than the 100s of others they will get?

19. Screening & Expectations
Interview volunteers, choose those that are the best fit
Explain time commitments & scheduling
Provide volunteer ‘job’ descriptions to match skills to positions
Ask volunteers to complete Skills Checklist of knowledge & requirements
©HULL & ASSOCIATES

20. The Seven Deadly Sins Sin 2 – The Only Lonely Syndrome Solution:
Don’t invite and drop!
Have more than one person ask and work with them
Use warm up activities

21. The Seven Deadly Sins
Sin 3 – Recruiting volunteers to make long-term commitments
Solution:
Try before you buy!

22. The Seven Deadly Sins Sin 4 – Assuming that “No” means “Never”
Solution:
Ask more than once!

23. The Seven Deadly Sins Sin 5 –Asking busy people to do busy work
Solution: Break jobs down. Show how the job connects to the mission and their mission

24. Volunteer Reflections:
Do I want to volunteer my professional expertise, learn something or do something mindless?
What do I like vs. what don’t I like?
What am I good at vs. not good at?
How much time do I have to give?
Do I want to volunteer alone or in a group?
What motivates me to volunteer?

25. The Seven Deadly Sins
Sin 6 – Not investing the time and resources to train them…and letting them know they have been trained.
Solution:
Invest in them and they will invest in you

26. Training Volunteers are diverse in every way
Find out how they would handle conflict.
Use on and offline methods
Offer real-world scenarios – What would you do in this situation?

27. How do we Pay Volunteers?
The Seven Deadly Sins
Sin 7 – Not paying them enough
Solution: Pay them!!!
How do we Pay Volunteers?

28. - Specific to each person
Celebrating!
Do we have a system to celebrate your Members/Leaders and the work they have done?
- Fair to everyone
- Specific to each person

29. WIRES of Celebration W – Words I – Inclusion R – Rewards E – Events
S – Special Attention

30. Thanks and Keep in Touch!
Dr. Mimi Hull
Phone: Website: HullOnLine.com
: Dr. Mimi Hull : /HullAndAssociates
Thanks and Keep in Touch!